Customer Service Training Manager jobs in the United States

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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Service Center Manager in Training - San Diego
  • Valvoline Instant Oil Change
  • San Diego, CA
  • You'll be constantly moving, on your feet, and interacting with your peers and customers. When the ... You'll go through our extensive management training program - and it'll set you up for success. If ...
  • yesterday

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Service Center Manager in Training - Northern Virginia
  • Valvoline Instant Oil Change
  • Manassas, VA
  • You'll be constantly moving, on your feet, and interacting with your peers and customers. When the ... You'll go through our extensive management training program - and it'll set you up for success. If ...
  • yesterday

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Customer Service Representative- (Work From Home Available)
  • American Income
  • Pittsburgh, PA
  • ... Training! Thank you for your interest in our job posting. Please respond with your resume. By ... Looking for independent, driven individuals who can organize and manage their own process and ...
  • 2 days ago

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Customer Service Associate
  • Commercial Van Interiors
  • Whittier, CA
  • The Customer Service Representative assists the branch manager in coordinating customer vehicle ... AAP/EEO Statement All recruiting, hiring, training, promotion, compensation, and other employment ...
  • 3 days ago

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Customer Service Representative
  • Security Finance
  • Knoxville, TN
  • ... Manager, at our company! Security Finance has been a leader in the financial services industry ... TOP-of-the-line training that includes hands-on training, online training, and new hire class ...
  • 5 days ago

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Customer Service/Sales
  • The Home Depot
  • Tacoma, WA
  • Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager ...
  • 5 days ago

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Customer Service Representative
  • Nihon Kohden
  • Irvine, CA
  • ... selection for training, including apprenticeship, at all levels of employment. Employees and ... One of the EEO Manager's duties will be to establish and maintain internal audit and reporting ...
  • 5 days ago

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Customer Service Representative - Bennington
  • TRUSTCO BANK
  • Bennington, VT
  • Branch Manager FLSA Status: Non-exempt Salary Grade: NE10 Supervisory Responsibility: Yes SUMMARY ... training, and completion of continuing education courses. REQUIRED EDUCATION/EXPERIENCE: High ...
  • 5 days ago

Income Estimation for Customer Service Training Manager jobs
$74,130 to $112,191