Customer Service Training Manager jobs in the United States

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2022 Salary.com)

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FT Manager Customer Service (H)
  • Food Lion
  • Salisbury, NC
  • ... management training and conduct timely formal performance appraisals for direct reports • Provide ... customer service all while creating a positive shopping experience for customers • Role model ...
  • yesterday

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Assistant Service Manager
  • Freeway Ford Truck Sales, Inc.
  • Worth, IL
  • Participates in training service staff through hands-on and digital training Manage customer experience to exceed benchmarks Schedule and assign jobs and work areas to employees in the service ...
  • 2 days ago

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Customer Service Representative (Part Time)
  • U-Haul
  • Sherwood, OR
  • Valuable on-the-job training * Life insurance * MetLaw Legal program * MetLife auto and home ... Use smartphone-based U-Scan technology to manage rentals and inventory * Move and hook up U-Haul ...
  • 2 days ago

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Customer Service Representative
  • SunSource
  • Darien Center, NY
  • While we provide excellent training opportunities, the qualified candidate will have a minimum of ... manager, territory sales manager, regional account manager, field service engineer, sales ...
  • 2 days ago

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Customer Service Representative - Onsite Training
  • FleetCor Technologies Inc
  • Nashville, TN
  • FLEETCOR is seeking full-time service professionals to join our Nashville-based team as a Customer ... Ability to answer and manage inbound calls, make outbound calls, and work with the other internal ...
  • 2 days ago

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Hiring Immediately! Customer Service Representative
  • Wayfair
  • Pittsfield, MA
  • Wayfair will give you the training, tools, and decision-making ability to help our customers find ... You will use your conflict management skills to balance the needs of the customer with the options ...
  • 4 days ago

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Remote Customer Service Rep
  • RemX
  • Atlanta, GA
  • Use all tools, training, and other support elements to determine the best step/method/procedure ... Ability to manage difficult, escalated calls, claims and emotional customer situations with calm ...
  • 5 days ago

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Customer Service Supervisor
  • SPECTRUM
  • Vancouver, WA
  • ... training. * Handle department personnel issues including performance reviews, counseling and ... Performs other duties as requested by management. REQUIRED QUALIFICATIONS Skills / Abilities and ...
  • 5 days ago

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Customer Service
  • Title*Manager
  • Miami, FL PART_TIME
  • This position requires good communication both verbal and written, knowledge of Microsoft 365 , Some sales experience as...
  • 27 Days Ago

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Account Manager
  • Customer Service Leaders
  • West Palm Beach, FL FULL_TIME
  • Are you tired of working for someone else’s dream? Are you searching for a career with more work/life balance? Are you i...
  • 7 Days Ago

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Customer Service
  • Title*Manager
  • Miami, FL PART_TIME
  • This position requires good communication both verbal and written, knowledge of Microsoft 365 , Some sales experience as...
  • 27 Days Ago

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Account Manager
  • Customer Service Leaders
  • West Palm Beach, FL FULL_TIME
  • Are you tired of working for someone else’s dream? Are you searching for a career with more work/life balance? Are you i...
  • 7 Days Ago

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Change Manager Consultant
  • IT Customer Service - POST
  • Newark, NJ FULL_TIME
  • Title: ITIL Change Manager ConsultantLocation: (Newark,NJ)/Hybrid.MAIN FUNCTIONS:Infrastructure and Application Change m...
  • 11 Days Ago

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Entry Level Account Manager
  • Customer Service Professionals
  • West Palm Beach, FL FULL_TIME
  • We're seeking for an entry-level account manager for our office! The ability to speak with clients about accounts is one...
  • 13 Days Ago

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Entry Level Account Manager
  • Customer Service Pros
  • Orlando, FL FULL_TIME
  • We're seeking for an entry-level account manager for our office! The ability to speak with clients about accounts is one...
  • 17 Days Ago

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Executive Account Manager
  • Customer Service Professionals
  • West Palm Beach, FL FULL_TIME
  • We're searching for a motivated, humble, and astute account manager to provide outstanding customer service to potential...
  • 19 Days Ago

Income Estimation for Customer Service Training Manager jobs
$78,179 to $118,347