Customer Service Training Manager jobs in Arizona

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2021

Partnerships Customer Success Manager
  • ZipRecruiter
  • Phoenix, AZ
  • Key focuses: * Effectively manage day-to-day relationships with partnership Service/Ops ... Hold office hours and training sessions to support training up internal and partner teams * Provide ...
  • yesterday

Customer Service/Sales
  • Home Depot
  • McNary, AZ
  • ... training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager ... The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account ...
  • 2 days ago

Customer Service Specialist
  • A3 Smart Home
  • Tempe, AZ
  • ... inquiries, manage data information, initiate cancellation/retention activity, and act in a ... Training - You'll attend a thorough, comprehensive 2 week training program * Benefits - Medical ...
  • 2 days ago

Customer Service Sales Representative
  • CarMax
  • Drexel Heights, AZ
  • You will manage a variety of diverse tasks, with limited supervision, including vehicle sales ... We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best ...
  • 4 days ago

Customer Service Representative, International
  • FIJI Water
  • Tucson, AZ
  • Manager and leadership training, biweekly L&OD webinars, and eLearning offerings * Companywide ... csr. The Wonderful Company is proud to b
  • 4 days ago

Crewmembers - Customer Service
  • Raising Cane's
  • Chandler, AZ
  • ... training for every new Restaurant Crewmember on the team. We will make sure you are prepared to ... Speak with a manager for more details. * Paid Time Off * Closed for all major holidays * Early ...
  • 5 days ago

Customer Service Rep(07614) - 1417 N Arizona Blvd.
  • Domino's Franchise
  • Coolidge, AZ
  • From customer service representative to management, General Manager to Manager Corporate Operations ... Training Orientation and training provided on the job. Communication Skills · Ability to ...
  • 5 days ago

Customer Service Representative - Remote
  • Willis Towers Watson
  • Mayer, AZ
  • Resilience needed to efficiently manage a steady stream of customer calls, while balancing ... Must be able to complete a paid two-week intensive virtual training program and pass a final test ...
  • 6 days ago

Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$74,922 to $113,389

Customer Service Training Manager in Akron, OH
Communicate company strategies & goals.
March 13, 2021
Assist CSRÆs in setting objectives, goals, performance standards, & expectations through a participative management style.
March 12, 2021
Demonstrated ability in following through on implemented changes to CS team.
January 20, 2021