Customer Service Training Manager jobs in Burlington, VT

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020


138 Customer Service Training Manager jobs found in Burlington, VT area

  • Kristopher Thieme Agency
  • Essex Junction, VT
  • The Customer Service Agent role is full-time with flexible hours and full training provided. You ... The management position overlooks the Customer Service Agent position. No College Degree is ...
  • yesterday

Boat Service Manager
  • Saratoga Boatworks Inc.
  • 12901, NY
  • ... all customers. 7. Assist the Boat Manager to staff the Service area with customer oriented ... training; consult with Boat Manager and give input on preparation of performance appraisals ...
  • yesterday

Warehouse Associate
  • Capstone Logistics
  • Essex Junction, VT
  • Paid Training * Safety Incentives THE OPPORTUNITY: * You will learn all aspects of unloading or ... Handling of freight as directed by Capstone management and customer, meeting company standards ...
  • yesterday

Insurance Sales Agent
  • Family First Life - North East
  • Burlington, VT
  • Previous experience in insurance, customer service, or other related fields * Ability to build ... The sales training provided at Family First is very structured and places all our agents in a ...
  • 2 days ago

eLearning Developer/Instructional Designer
  • Infotree Service Inc
  • South Burlington, VT
  • You will design products to meet customer needs, product quality, manufacturability, new product development, prototype builds, testing, and may serve a project manager role for smaller development ...
  • 2 days ago

Teller I (Shelburne Rd.)
  • Community Bank, N.A.
  • South Burlington, VT
  • ... customer service complaints; maintain the security of customer information; prioritize items of significance; and maintain responsibility for assigned cash drawer. Education, Training and ...
  • 3 days ago

Teller I
  • Community Bank, N.A.
  • Essex Junction, VT
  • ... customer service complaints; maintain the security of customer information; prioritize items of significance; and maintain responsibility for assigned cash drawer. Education, Training and ...
  • 3 days ago

Retail Merchandiser (Part-Time/Flexible Schedule)
  • ActionLink
  • Williston, VT
  • ... and customer-facing appeal. Our Merchandising Specialist will be responsible for traveling to a ... training and store-to-store drive-time pay and mileage reimbursement * Supportive field management ...
  • 7 days ago

Manager in Training
  • Hollister Co.
  • Plattsburgh, NY Full-Time
  • THE PROFILE Abercrombie & Fitch Co. is a leading global specialty retailer of high-quality, casual apparel for men, wome...
  • 3 Months Ago
Internal Manager in Training
  • Circle K
  • Bath, NH Full-Time
  • Great Lakes BU - Region 18 - Market 06: 336 Cottage St, Littleton, New Hampshire 03561-4118 Minimum Qualifications The m...
  • 8 Days Ago
Burlington is the most populous city in the U.S. state of Vermont and the seat of Chittenden County. It is located 45 miles (72 km) south of the Canada–United States border and 94 miles (151 km) south of Montreal. The city's population was 42,452 according to a 2015 U.S. census estimate. It is the least populous municipality in the United States to be the most populous incorporated area in a state. A regional college town, Burlington is home to the University of Vermont (UVM) and Champlain College, a small private college. Vermont's largest hospital, the UVM Medical Center, is located within t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$72,334 to $109,476
Burlington, Vermont area prices
were up 1.6% from a year ago

Customer Service Training Manager in Akron, OH
Assist CSRÆs in setting objectives, goals, performance standards, & expectations through a participative management style.
August 17, 2019
Communicate customer issues with terminal managers & facilitate efforts to resolve root cause of problems.
November 07, 2019
Create and implement an effective customer loyalty program.
November 07, 2019