Customer Service Training Manager jobs in Dallas, TX

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service
  • Superior Service Pros
  • Irving, TX FULL_TIME
  • MUST READ BEFORE APPLYING:

    Hey ladies, this gig isn't just for the guys! Attention to detail, organizational prowess, knack for personal connections, a drive to win and an entrepreneurial spirit is all you need to thrive at Whale Done!

    Imagine leveraging your exceptional people skills in a brand new industry with Whale Done! You won't be left guessing about your daily tasks; instead, you'll have clear goals and metrics to measure your success, ensuring you're always on track.

    You may be currently answering phones, managing an office, a bartender, serving clients in a restaurant setting. Maybe you’re a teacher. You’re doing something that serves people and you’re not afraid of sales. You’re looking for something more, it’s time for something more! It’s time for Whale Done!

    While stepping into a new opportunity might feel daunting, we provide comprehensive training and support to help you thrive. In the first 30 days, you'll undergo thorough training and role-playing sessions, followed by real-world application from days 15 to 60, and refining your skills with our guidance from days 60 to 90.

    We understand that obtaining a license may seem like a barrier, but it's not required initially. We give you six months to learn and grow comfortable before pursuing it, covering the licensing costs ourselves.

    Our position is a hybrid field position offering flexibility, eliminating the need for daily office commutes. With work hours spanning from 7 AM to 7 PM (extending to 8 PM in the summer), you have the freedom to build your schedule within this timeframe, with weekends typically off.

    Though the role requires some outdoor activity, it's important to note that this isn't a labor-intensive job. You'll focus on diagnosing common issues, not manual labor, while enjoying perks like a company vehicle, generous vacation time, sick leave, holiday pay, and potential future benefits such as health insurance and retirement plans.

    At Whale Done!, we prioritize genuine service and community engagement, aiming to set industry standards in reliability, integrity, and professionalism. Joining our team isn't just beneficial for Whale Done!; it's an opportunity for your personal and professional growth and success.

    We're excited for the opportunity to welcome you aboard and support you on your journey with Whale Done! Best wishes to you and your family on your future endeavors! May they be Whale Done!

    We know you don’t have experience in Irrigation but that is OKAY! If you can learn fast, follow a process and you‘re not afraid to sell reach out and give it a shot!

    Email resume to superiorservicepro@gmail.com

    #Whaledone

    Job Type: Full-time

    Pay: $50,000.00 - $100,000.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Shift:

    • 8 hour shift
    • Day shift

    Weekly day range:

    • Monday to Friday

    Application Question(s):

    • Send an email to superiorservicepro@gmail.com explaining why you would be a good fit for our water conservation role.

    Experience:

    • Sales: 2 years (Preferred)
    • Customer service: 2 years (Preferred)

    Ability to Relocate:

    • Irving, TX 75061: Relocate before starting work (Required)

    Work Location: In person

  • 19 Days Ago

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Training Coordinator
  • Global Wind Service
  • Carrollton, TX FULL_TIME
  • Global Wind Service US is looking for a TRAINING COORDINATOR to be based in Carrollton, Texas. The position would ideally suit a self-starter who is highly organized and proactive. TYPICAL DUTIES WILL...
  • 3 Days Ago

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Customer Service Rep - CSR
  • Service Star Brands
  • Plano, TX FULL_TIME
  • Are you ready to embark on an exciting career journey with Service Star Brands in Plano, TX? We're seeking a dynamic and dedicated Customer Service Rep - CSR to join our team full-time. If you're pass...
  • 10 Days Ago

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Customer Service Representative
  • Service Star Brands
  • Plano, TX FULL_TIME
  • Imagine being the guiding star of Service Star Brands in Plano, TX. We're on the hunt for a talented Customer Service Representative, and this role could be your ticket to a vibrant career. If you're ...
  • 1 Month Ago

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Customer Service Specialist
  • Service Experts - Crawford
  • Grand Prairie, TX FULL_TIME
  • Crawford Service 1405 Avenue T, Grand Prairie, TX 75050 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our em...
  • 26 Days Ago

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Customer Service Associate
  • Service Star Brands
  • Plano, TX FULL_TIME
  • Service Star Brands in Plano, TX, is looking for a dedicated Customer Service Associate to join our team. We offer a competitive salary ranging from $38,000 to $55,000 per year, along with comprehensi...
  • 1 Month Ago

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0 Customer Service Training Manager jobs found in Dallas, TX area

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Assistant Community Director
  • Kairoi Management LLC
  • Dallas, TX
  • ASSISTANT COMMUNITY DIRECTOR Seize Your Career Opportunity at Kairoi Residential At Kairoi, we create exceptional living...
  • 4/22/2024 12:00:00 AM

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Child and Youth Coordinator - Bilingual (Spanish)
  • Buckner International
  • Dallas, TX
  • About the RoleAs the Child and Youth Coordinator in Dallas/Bachman Lake, you will Shine Hope as you raise awareness for ...
  • 4/22/2024 12:00:00 AM

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Retail Training Consultant
  • American Tire Distributors Inc.
  • Carrollton, TX
  • Location:Location:Retail Training Consultant in Carrollton, TX at American Tire Distributors **Location:****Experience:*...
  • 4/22/2024 12:00:00 AM

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Paraplanner
  • Smart Business Concepts
  • Dallas, TX
  • Our Client, a Wealth Management Firm, is looking for a Paraplanner. This role supports advisors in delivering comprehens...
  • 4/21/2024 12:00:00 AM

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Superintendent
  • Prism Electric
  • Dallas, TX
  • Location Dallas Exempt/Non-Exempt Non-Exempt Compensation Description Superintendent-Prism Electric, Inc. Prism Electric...
  • 4/20/2024 12:00:00 AM

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Superintendent
  • Cyfle
  • Dallas, TX
  • About the job Superintendent Salary: $ 100,000.00 We have partnered with a construction company in the Dallas, TX area t...
  • 4/20/2024 12:00:00 AM

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Bilingual Preschool Resource Teacher
  • Childcare Group
  • Dallas, TX
  • Make an Impact as a Preschool Resource Teacher This position provides a learning environment that is safe, comfortable, ...
  • 4/19/2024 12:00:00 AM

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Adjunct Faculty- CONAHP (Evening and Weekend Faculty)
  • Higheredmilitary
  • Richardson, TX
  • **Adjunct Faculty- CONAHP (Evening and Weekend Faculty)** Richardson, TX **Type:** Adjunct/Part-Time **Posted:** 10/05/2...
  • 4/19/2024 12:00:00 AM

Dallas (/ˈdæləs/), officially the City of Dallas, is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2017 population of 1,341,075, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$84,964 to $128,652
Dallas, Texas area prices
were up 2.2% from a year ago

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The basic concept of customer service is to assist the people who are using or considering using your product.
December 26, 2019
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This is why it is imperative that businesses invest in quality customer service training programs.
February 24, 2020
Customer Service Training Manager in Brownsville, TX
Knowing how to give exceptional customer service is one of the keys to growing and sustaining a business.
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