Customer Service Training Manager jobs in Dayton, OH

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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GFS SIM TECH 2 FT ILN
  • Airborne Training Service Inc
  • Wilmington, OH FULL_TIME
  • The Flight Simulator Technician II Maintains, Troubleshoots and repairs the flight simulators & associated Equipment.

    • Perform repairs of digital / analog circuity
    • Visual system/displays repair & alignments
    • Hydraulic/pneumatic systems
    • Off equipment bench repair to component level
    • Assist/Run FAA quality test guide tests/Mark up
    • Accomplish post flights/pre-flights
    • Performs simultor preventative maintenance
    • Other duties as assigned

    Minimum Qualifications:

    • Working knowledge of computer programming
    • High School Diploma / GED
    • Basic understanding of electronic principles, test equipment, soldering techniques and computer systems
    • Must have two (2) years, hands on experience working on simulators or in an electronics / mechanical repair type field.
    • Ability to lift 75lbs

    Preferred Qualifications:

    • Two (2) year degree in electronics, equivalent vocational training, or military training.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

  • 20 Days Ago

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Customer Service Team Lead
  • Hobart Service
  • Troy, OH FULL_TIME
  • Company Description Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,70...
  • 22 Days Ago

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Customer Service Specialist
  • Service Experts - Stevenson-Dayton
  • Beavercreek, OH FULL_TIME
  • Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, sup...
  • 25 Days Ago

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Technical Customer Service Manager
  • AZEK Building Products LLC
  • Wilmington, OH FULL_TIME
  • Technical Customer Service Manager AZEK Building Products Location: Wilmington, Ohio POSITION SUMMARY: The Technical Customer Service Manager, under the direction of the SR Technical Customer Service ...
  • 4 Days Ago

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Customer Service Manager
  • Legacy Capital Partners Maine - Wendy's
  • MIDDLETOWN, OH FULL_TIME
  • Location: 1312 S Breiel BLVD, MIDDLETOWN, OH, 45044 WHY WENDY'SFamilies come in all shapes and sizes. And that includes Wendy’s family - the people you work with as Wendy’s Shift Leader. The stuff you...
  • 14 Days Ago

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Technical Customer Service Manager
  • AZEK Company
  • Wilmington, OH FULL_TIME
  • Technical Customer Service Manager AZEK Building Products Location: Wilmington, Ohio POSITION SUMMARY: The Technical Customer Service Manager, under the direction of the SR Technical Customer Service ...
  • 5 Days Ago

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0 Customer Service Training Manager jobs found in Dayton, OH area

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Children's Center Assistant Director (AS)
  • California State University
  • Dayton, OH
  • Children's Center Assistant Director (AS) Job no: 537467 Work type: Auxiliary Location: Northridge Categories: Excluded,...
  • 4/18/2024 12:00:00 AM

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Outreach Assessor
  • SeniorResourceConnection
  • Dayton, OH
  • Job Description Job Description This position is accountable for performing telephone and in-home assessments and provid...
  • 4/18/2024 12:00:00 AM

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Head Athletic Trainer
  • Go4
  • Dayton, OH
  • Seeking a talented individual to fill 3 Head Athletic Trainer roles within the Dayton Public School District HS system. ...
  • 4/16/2024 12:00:00 AM

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Childcare Activity Leader - After School Teacher
  • YMCA of Greater Dayton
  • Dayton, OH
  • Description Childcare Activity Leader - After School Teacher Dayton, OH Part-Time/Non-Exempt $12.00-14.00/Hour Position ...
  • 4/16/2024 12:00:00 AM

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Lead Teacher (Preschool)
  • YMCA of Greater Dayton
  • Miamisburg, OH
  • Description Lead Teacher (Preschool) Miamisburg, OH Part-Time/Non-Exempt $14.00-$16.00/Hour Position Summary: Responsibl...
  • 4/16/2024 12:00:00 AM

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Medical Student Education Coordinator II
  • Wright State Physicians Inc
  • Dayton, OH
  • Job Description Job Description Wisdom * Integrity * Compassion At Wright State Physicians our core values are #Wisdom, ...
  • 4/16/2024 12:00:00 AM

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NEW COLLEGE GRADUATES-Entry Level Background Investigator- Northeast
  • CACI International
  • Dayton, OH
  • NEW COLLEGE GRADUATES-Entry Level Background Investigator- Northeast Job Category: Service Contract Act Time Type: Full ...
  • 4/15/2024 12:00:00 AM

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Assistant Professor and Assistant Director for Law Library Public Services
  • University of Dayton
  • Dayton, OH
  • Position Summary: The University of Dayton School of Law invites applications for the position of Assistant Professor an...
  • 4/15/2024 12:00:00 AM

Dayton (/ˈdeɪtən/) is the sixth-largest city in the state of Ohio and the county seat of Montgomery County. A small part of the city extends into Greene County. The 2017 U.S. census estimate put the city population at 140,371, while Greater Dayton was estimated to be at 803,416 residents. This makes Dayton the fourth-largest metropolitan area in Ohio and 63rd in the United States. Dayton is within Ohio's Miami Valley region, just north of Greater Cincinnati. Ohio's borders are within 500 miles (800 km) of roughly 60 percent of the country's population and manufacturing infrastructure, making t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$83,500 to $126,436
Dayton, Ohio area prices
were up 1.3% from a year ago

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