Customer Service Training Manager jobs in Daytona Beach, FL

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Service Manager in Training
  • Massey Services, Inc.
  • South Daytona, FL FULL_TIME
  • Service Manager in Training

    Seeking early career professionals interested in a performance based path to increased responsibility. Success as a Service Manager in Training provides opportunity for operations management and business unit management in a growing company that develops tomorrow’s company leaders today.

    Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180 Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.

    Massey Services will be the leader in providing an environmentally responsible and superior service. Our Company will grow by adhering to the highest standards of performance and professionalism.

    Competitive Compensation Plan:

    • Medical, Dental, and Vision
    • Paid Life Insurance
    • Vacation - Holidays - Sick Days
    • Short & Long Term Disability
    • 401(k) Retirement Plan with company match
    • Tuition Reimbursement Program
    • Company Vehicle
    • And much more

    Position Summary:

    Must be adept in Routing, B2B sales and new business development. Have the internal drive, independence and motivation to excel. Consistent in providing exceptional customer service. Working in a fast paced environment that will open many door of opportunities for upward advancement. As a Service Manager in Training, we give you access to multiple resources that are proven to provide ideal customer scenarios and ample sales opportunities when:

    · Contacting new and existing customers to discuss their needs, answer questions, and identify solutions offered by our products and services

    · Educating customers on product features based on their personal needs.

    Requirements:

    • High School Diploma or Equivalent (GED)
    • Valid Driver's License and Clean Driving Record
    • Background checks completed on all candidates considered for hire

    With our support team, you will not only have seasoned professionals ready to assist in your success, but you will also have access to some of the best ongoing training in the industry. If you possess the DNA required for this outstanding opportunity, then go ahead and take the first step with Massey Services, Inc., the industry leader!

    Massey Services, Inc. is an Equal Opportunity and Drug Free Workplace

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Flexible schedule
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Professional development assistance
    • Referral program
    • Tuition reimbursement
    • Vision insurance

    Shift:

    • Day shift

    Education:

    • High school or equivalent (Required)

    Experience:

    • Customer Service: 1 year (Preferred)
    • Routing: 1 year (Preferred)

    License/Certification:

    • Driver's License (Required)

    Work Location: In person

  • 18 Days Ago

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Energy Enrollment Specialist Part Time
  • Customer Acquisition Group
  • South Daytona, FL PART_TIME
  • Here at CAG, our mission is dedicated to becoming today’s leader in connecting customers with efficiently sourced energy and gas through cutting edge innovative methods. We are looking for individuals...
  • 1 Month Ago

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MANAGER IN TRAINING
  • TPGBHF, LLC
  • Daytona Beach, FL FULL_TIME
  • Position Description: Buddy's Home Furnishings Manager in Training Come Grow With Us! We are a rapidly expanding business with a fun team environment. We have family values and unlimited growth opport...
  • 16 Days Ago

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manager in training
  • Circle K
  • Deland, FL FULL_TIME
  • Florida BU - Region 03 - Market 05: 2095 E New York Ave, Deland, Florida 32724Availability - Shift/DaysFlexible Availability Minimum QualificationsThe minimum qualifications for a Store Manager are:Hi...
  • 5 Days Ago

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Manager In Training
  • BUDDYS HOME FURNISHING
  • Deland, FL OTHER
  • Job Details Job Location: BNC 0034 - Deland, FL Position Type: Full Time Education Level: High School Salary Range: Undisclosed Job Category: Retail DescriptionPosition Summary A Manager In Training i...
  • 11 Days Ago

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Training Manager
  • Central Florida Window Cleaning, Inc.
  • Port Orange, FL FULL_TIME
  • Job Summary:A Training manager is responsible for building and maintaining a “Helpful” culture. Each morning the training manager will greet and engage in conversation with every cleaner, help them wi...
  • 25 Days Ago

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0 Customer Service Training Manager jobs found in Daytona Beach, FL area

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Retail, Sales Associate T
  • Crocs
  • Daytona Beach, FL
  • Overview A world leader in innovative, casual footwear, Crocs, Inc., is dedicated to the future of comfort. Our original...
  • 4/23/2024 12:00:00 AM

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Transportation Security Officer
  • Department Of Homeland Security
  • Daytona Beach, FL
  • Summary Transportation Security Officers are responsible for providing security and protection of travelers across all t...
  • 4/23/2024 12:00:00 AM

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Speech Language Pathologist Home Health Per Diem
  • CenterWell Home Health
  • Daytona Beach, FL
  • Become a part of our caring community and help us put health first As a Home Health Speech Language Pathologist, you wil...
  • 4/23/2024 12:00:00 AM

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New Grad RN Residency
  • HCA Florida Lake Monroe Hospital
  • Sanford, FL
  • Description Introduction Do you want to join an organization that invests in you? At HCA Florida Lake Monroe Hospital, y...
  • 4/21/2024 12:00:00 AM

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Assistant Community Director
  • ConcordRENTS
  • New Smyrna Beach, FL
  • Job Details Job Location Newport Sound - New Smyrna Beach, FL Position Type Full Time Salary Range $19.00 - $21.00 Hourl...
  • 4/21/2024 12:00:00 AM

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Regional Training Manager - Orlando Market
  • Popeyes
  • Orange City, FL
  • We are looking for a self-motivated, fun, and energetic person to oversee training and development in the Orlando area. ...
  • 4/21/2024 12:00:00 AM

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Weekend Camp Counselor
  • Easterseals
  • Sorrento, FL
  • Pay rates will be $225 for Weekend Camp, $275 for Weekend Camp plus Monday Do you have a passion for working with indivi...
  • 4/21/2024 12:00:00 AM

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New Grad RN Residency
  • Oviedo Medical Center
  • Oviedo, FL
  • Description Introduction Do you want to join an organization that invests in you? At Oviedo Medical Center, you come fir...
  • 4/20/2024 12:00:00 AM

Daytona Beach is a city in Volusia County, Florida, United States. It lies about 51 miles (82.1 km) northeast of Orlando, 86 miles (138.4 km) southeast of Jacksonville, and 242 miles (389.5 km) northwest of Miami. In the 2010 U.S. Census, it had a population of 61,005. It is a principal city of the Deltona–Daytona Beach–Ormond Beach metropolitan area, which was home to 600,756 people as of 2013. Daytona Beach is also a principal city of the Fun Coast region of Florida. The city is historically known for its beach where the hard-packed sand allows motorized vehicles to drive on the beach in res...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$78,163 to $118,354
Daytona Beach, Florida area prices
were up 1.5% from a year ago

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