Customer Service Training Manager jobs in East Orange, NJ

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020


528 Customer Service Training Manager jobs found in East Orange, NJ area

Customer Service Associate
  • iMG Inc
  • Jersey City, NJ
  • ... management to provide accurate information and excellent customer service. · Meet established ... training of all our client's products and services.
  • 19 hours ago

Sales - Customer Service - Training Provided #FullTime
  • Hark Vantage, Inc.
  • Westfield, NJ
  • Customer Service Success Sales Representative - Full time, Entry level position Hark Vantage is ... Market Management * Human Resources * Administration * Operations * Talent Acquisition * Client ...
  • yesterday

Customer Service Representative
  • Active Staffing Services
  • Elizabeth, NJ
  • Must be able to work with a team and take direction from Customer Service Manager * Must be able to ... training, and general treatment during employment. Employment opportunity is not only a legal ...
  • yesterday

Benefits Representative - Customer Service Experience is Required
  • Team Bisanz of NJ
  • Newark, NJ
  • We provide full training, great pay and benefits. Apply now for an immediate interview. Top ... We are hiring now for a couple of roles. * 12-18 Entry Level Benefits Reps * 6 Mid-Level Management ...
  • yesterday

Direct Customer Service Representative- Entry Level- Now Interviewing!
  • Madison, NJ
  • We offer full-time and part-time positions and one-on-one training. It is our goal to find entry ... Management * Shift Lead or Team Lead
  • 2 days ago

Junior CSR & Sales Services - Entry Level
  • Sky Business Solutions, Inc.
  • Fairfield, NJ
  • Benefits of the Junior CSR & Sales Services Rep: * Comprehensive training by a national manager ... Opportunity for community and charity involvement * Flexible scheduling * Entry-level position with ...
  • 2 days ago

Entry Level Management Trainee - Hospitality / Restaurant Experience
  • Fairfield, NJ
  • Excellent customer service and interpersonal skills We will be training candidates for full-time ... management positions in sales and marketing, human resources, team lead, and the executive office.
  • 2 days ago

Customer Service/Sales
  • The Home Depot
  • Northvale, NJ
  • Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager ...
  • 3 days ago

East Orange is a city in Essex County, New Jersey, United States. As of the 2010 United States Census the city's population was 64,270, reflecting a decline of 5,554 (−8.0%) from the 69,824 counted in the 2000 Census, which had in turn declined by 3,728 (−5.1%) from the 73,552 counted in the 1990 Census.[21] The city was the state's 20th most-populous municipality in 2010, after having been the state's 14th most-populous municipality in 2000.[22] According to the United States Census Bureau, the city had a total area of 3.924 square miles (10.164 km2), all of it land. East Orange shares border...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$84,504 to $127,893
East Orange, New Jersey area prices
were up 1.6% from a year ago

Customer Service Training Manager in Akron, OH
Communicate customer issues with terminal managers & facilitate efforts to resolve root cause of problems.
November 15, 2019
Communicate & enforce company & Center policies & procedures.
December 18, 2019
Assist CSRÆs in setting objectives, goals, performance standards, & expectations through a participative management style.
January 12, 2020