Customer Service Training Manager jobs in Gillette, WY

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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1559734|Assistant Manager - Field Consultant|Operations Management|Non F&A|EXL OSI|OSI|Operations|Survey Common|Assistant Manager|Insurance Property & Casualties
  • EXL Service
  • Casper, WY FULL_TIME
  • Commercial InsuranceInspector – Independent Contractor  Overview  EXL Risk Control is aleading provider of risk assessments and loss control surveys to commerciallines insurance carriers. We are seeking candidates who possess excellent communicationskills, computer proficiency, and a commitment to meeting client quality andtimeliness standards. Those with these skills as well as knowledge orexperience in commercial insurance, inspections, or fire and safety assessmentsare encouraged to apply. You will be responsibleto schedule on-site surveys and provide risk control reports to insuranceindustry clients.  These reports contain information necessary tounderwrite a commercial insurance policy, and may include recommendations tocontrol and/or correct potential loss producing conditions associated with thatpolicy. You will be expected to manage assignments you accept,successfully secure customer appointments within a local territory and completework assignments on time. Inspectors will workfrom their home or office, and travel to local commercial business operations(i.e.) retail businesses, restaurants, hotels, apartment buildings andcomplexes, construction operations and jobsites, various types ofmanufacturers, churches, schools, etc.  You will assess the risk forvarious commercial insurance lines of business that can include Property,General Liability, Workers Compensation, Auto/Fleet, Products Liability, InlandMarine and Builders Risk. Tools or Items You MustProvide:Windows-based PC with an image/document scannerDigital cameraHigh speed internetaccessMeasuring device suchas: laser, 100 ft. tape, or measuring wheelReliable vehicle Auto and GeneralLiability InsurancePreferred ExperienceCommercial Lines Property/CasualtyLoss ControlCommercial LinesProperty/Casualty UnderwritingCommercial LinesProperty/Casualty Claims AdjusterCommercial insuranceinspectionsFire and Life Safetyinvestigations/inspectionsNo Licensed InsuranceAgents/Producers.
  • 12 Days Ago

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Customer Service Manager (Industrial Distribution, Inside Sales Manager)
  • Applied Industrial Technologies
  • Casper, WY FULL_TIME
  • Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are...
  • 9 Days Ago

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Customer Service
  • Rocky Mountain Administrators
  • Worland, WY FULL_TIME
  • About usRocky Mountain Administrators is a Third Party Administrator of self-funded health insurance plans, located in Worland, Wyoming. We are a professional, customer-centric, and rewarding organiza...
  • 2 Days Ago

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Case Manager
  • Mountain Plains Ag Service
  • Casper, WY FULL_TIME
  • Mountain Plains Agricultural Service (MPAS) is a public non-profit corporation formed to serve the common business interest of agricultural employers in establishing continuous, reliable and legal sou...
  • 18 Days Ago

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MIT - Manager in Training
  • Pizza Hut - APP/HOT
  • Riverton, WY FULL_TIME
  • MIT - Manager in Training: All new managers undergo a management training program for a minimum of eight weeks. During this training period, you are an MIT. After you have successfully completed your ...
  • 21 Days Ago

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MIT - Manager in Training
  • Pizza Hut - APP/HOT
  • WORLAND, WY FULL_TIME
  • FullTime MIT - Manager in Training Vacancy working for Pizza Hut - APP/HOT at WORLAND WY
  • 21 Days Ago

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0 Customer Service Training Manager jobs found in Gillette, WY area

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Service Technician
  • Floyd's Truck Center
  • Gillette, WY
  • Position Summary: Responsible for performing maintenance on trucks from class 5 through class 8 vehicles and recreationa...
  • 3/28/2024 12:00:00 AM

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In - Store Assembly Technician
  • Apollo Retail Specialists
  • Gillette, WY
  • Cant stand being stuck behind a desk? Like working solo? Good with your hands? We have the perfect job for you as a Serv...
  • 3/28/2024 12:00:00 AM

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Postal Clerk
  • The Postal Service
  • Gillette, WY
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government rel...
  • 3/28/2024 12:00:00 AM

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Postal Mail Processor
  • The Postal Service
  • Gillette, WY
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government rel...
  • 3/28/2024 12:00:00 AM

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Registered Nurse (RN)
  • Premise Health Systems
  • Gillette, WY
  • Healthcare Without Rival Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently l...
  • 3/28/2024 12:00:00 AM

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Cable Technician I (Gillette, WY)
  • Pride Now
  • Gillette, WY
  • Job Description Job Description PrideNow is searching for a Cable Technician in Powell, WY! Pay: 20.00/hr Start date: AS...
  • 3/28/2024 12:00:00 AM

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Retail Supervisor - Inventory
  • WIS Inventory Solutions
  • Gillette, WY
  • Job Posting: Position Overview: Retail Supervisor - Inventory Starting Wage From: $20.00- $25.00 Part Time: Paid hours d...
  • 3/27/2024 12:00:00 AM

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Account Manager
  • Rion Equipment
  • Gillette, WY
  • For over 40 years, RION Equipment has attracted the most talented individuals in the material handling industry. We grew...
  • 3/27/2024 12:00:00 AM

Gillette is a city in and the county seat of Campbell County, Wyoming, United States. The population was estimated at 30,560 as of July 1, 2017. Gillette is centrally located in an area involved with the development of vast quantities of American coal, oil, and coalbed methane gas. The city calls itself the "Energy Capital of the Nation," noting that the state of Wyoming provides nearly 35% of the nation's coal. Over the last decade Gillette saw a population increase of 48% from the 2000 census of 19,646 residents. Gillette is located at 44°16′58″N 105°30′19″W / 44.28278°N 105.50528°W / 44...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$76,693 to $116,126
Gillette, Wyoming area prices
were up 2.9% from a year ago

Customer Service Training Manager in Alexandria, LA
The basic concept of customer service is to assist the people who are using or considering using your product.
December 26, 2019
Customer Service Training Manager in Altoona, PA
This is why it is imperative that businesses invest in quality customer service training programs.
February 24, 2020
Customer Service Training Manager in Brownsville, TX
Knowing how to give exceptional customer service is one of the keys to growing and sustaining a business.
January 02, 2020