Customer Service Training Manager jobs in Kentucky

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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Customer Service Manager/Office Manager
  • People Plus, Inc
  • Sebree, KY
  • ... Customer Service Manager with a manufacturing facility in Sebree, KY. As the CSM, you'll work B2B ... Responsibilities will include: · Staff management and training · Payroll · Product launches · ...
  • 8 hours ago

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Customer Service Representative - Interview This Week
  • KYSF Associates
  • Lexington, KY
  • We provide leadership programs with constant mentor-ship to help our managers develop themselves ... Full training provided * No experience needed * Great compensation (Our reps make between $800-$1 ...
  • 8 hours ago

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Spectrum Business - Customer Service Facilitator
  • SPECTRUM
  • Louisville, KY
  • This includes classroom instruction, team meetings, and on-line Learning debriefs Manage the classroom and participants during training by tracking attendance, addressing inappropriate behavior and ...
  • 11 hours ago

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Call Center Customer Service Rep
  • Louisville Tile Distributors
  • Louisville, KY
  • Training for this position would be on-site and in person. We are located at 4520 Bishop Lane in ... Regional Operations Support Manager • The position is reviewed at 90-days, and annually ...
  • 21 hours ago

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Customer Service/Sales
  • The Home Depot
  • Eastwood, KY
  • Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager ...
  • 3 days ago

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Customer Service Representative- (Work From Home Available)
  • Bendure & Hartwig
  • Louisville, KY
  • ... Training! Thank you for your interest in our job posting. Please respond with your resume. By ... Looking for independent, driven individuals who can organize and manage their own process and ...
  • 3 days ago

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Customer Service Representatives/Call Center Positions Located in Lexington, Kentucky
  • CFA Staffing, Inc
  • Lexington, KY
  • The first 2 weeks which are training the hours will be 8:00am-5:00pm; once you are finished with ... Administrative Assistant, Clerk, Office Manager, Receptionist, Secretary, Office Assistant, Office ...
  • 3 days ago

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Customer Service and Cleaning Associate, Part Time: Florence Mall
  • Macy's
  • Florence, KY
  • Must be able to complete HAZCOM and other required training and follow training protocols. Perform ... Ability to effectively communicate with customers, peers, and management. Able to communicate on ...
  • 6 days ago

Kentucky (/kənˈtʌki/ (listen) kən-TUK-ee), officially the Commonwealth of Kentucky, is a state located in the east south-central region of the United States. Although styled as the "State of Kentucky" in the law creating it, (because in Kentucky's first constitution, the name state was used) Kentucky is one of four U.S. states constituted as a commonwealth (the others being Virginia, Pennsylvania, and Massachusetts). Originally a part of Virginia, in 1792 Kentucky became the 15th state to join the Union. Kentucky is the 37th most extensive and the 26th most populous of the 50 United States. Ke...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$69,924 to $105,821

Customer Service Training Manager in Akron, OH
Performs routine duties with minimal supervision following standard practices or procedures.
April 24, 2020
Create and implement an effective customer loyalty program.
April 09, 2020
Communicate & enforce company & Center policies & procedures.
March 08, 2020