Customer Service Training Manager jobs in Lake Charles, LA

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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30 Customer Service Training Manager jobs found in Lake Charles, LA area

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B2B Outside Sales Consultant
  • PayJunction
  • Lake Charles, LA
  • Customer Service and Account Management are handled internally so you can focus on selling. * Daily and Weekly optional training seminars hosted by our seasoned Sales Directors. * No quotas or ...
  • 6 hours ago

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Account Executive
  • AppStar Financial
  • Lake Charles, LA
  • Comprehensive training * Qualified appointments generated and confirmed by our in-house ... Our friendly, multi-lingual customer service team is ready to assist our customers 24 hours a day ...
  • 2 days ago

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URGENT NEEDS- Remote Inside Sales
  • Symmetry Financial Group
  • Lake Charles, LA
  • Maintain high level of customer service with clients * Expected to learn and understand the ... and training to our sales force. As a result, Symmetry has become the number one producer for ...
  • 2 days ago

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Refrigeration Repair Tech - $5000 Sign-On Bonus, No on-call, no Sunday
  • Sears Home Services
  • Lake Charles, LA
  • ... customer via excellent time management skills. As a Service Technician, you will have the ... Industry training * Various incentive plans * Growth opportunities As a Service Technician, you ...
  • 2 days ago

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Property Manager - TAX CREDIT / HUD Experience
  • confidential
  • Lake Charles, LA
  • This diverse role requires professionalism, people skills, superior customer service, attention to ... training and selling. This role collaborates with the corporate office, Regional Manager and Asset ...
  • 2 days ago

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RN, Registered Nurse - MedSurg - Part time
  • CHRISTUS Health
  • Lake Charles, LA
  • Description Under the immediate supervision of the Clinical Director or other designated management ... This position is accountable for the quality of nursing services delivered by self or others who ...
  • 5 days ago

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Satellite Installation Technician -Cable-TV
  • CJ's Install Solutions, LLC
  • Lake Charles, LA
  • ... Strong customer service skills; friendly, approachable & motivated personality, a high degree of ... Call a manager in your area for a brief phone interview. Managers can answer all questions ...
  • 5 days ago

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Satellite Installation Technician -Cable-TV
  • CJ's Install Solutions, LLC
  • Sulphur, LA
  • ... Strong customer service skills; friendly, approachable & motivated personality, a high degree of ... Call a manager in your area for a brief phone interview. Managers can answer all questions ...
  • 5 days ago

Lake Charles (French: Lac Charles) is the fifth-largest incorporated city in the U.S. state of Louisiana, located on Lake Charles, Prien Lake, and the Calcasieu River. Founded in 1861 in Calcasieu Parish, it is a major industrial, cultural, and educational center in the southwest region of the state. As of the 2010 census, the population was 71,993. Lake Charles is the principal city of the Lake Charles Metropolitan Statistical Area, having a population of 202,040. It is the larger principal city of the Lake Charles-Jennings Combined Statistical Area, with a population of 225,235. The 2010 pop...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$67,054 to $101,484
Lake Charles, Louisiana area prices
were up 1.2% from a year ago

Customer Service Training Manager in Akron, OH
Communicate customer issues with terminal managers & facilitate efforts to resolve root cause of problems.
November 15, 2019
Communicate & enforce company & Center policies & procedures.
December 18, 2019
Assist CSRÆs in setting objectives, goals, performance standards, & expectations through a participative management style.
January 12, 2020