Customer Service Training Manager jobs in Memphis, TN
Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Training Manager jobs
- Customer Service Representative - Fud
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Memphis, TN
OTHER
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Fud, the World's First Social Hustling Community, is seeking a Freelance Side Jobs - Customer Service Representative to join our community. As an expert and mentor in our community, you will play a vital role in helping individuals find the know-how they need to take action and put more money in their pockets. Our company aims to provide a platform where people can connect, learn, and support each other in their hustling endeavors.
As a Freelance Side Jobs - Customer Service Representative, you will have a deep understanding of the freelance and side gig economy, and possess the knowledge to guide individuals on their career development journey. You will be responsible for helping our community members unearth their talents, explore various side job opportunities, and provide actionable advice on how to succeed in the gig economy.
At Fud, we believe in empowering individuals to take control of their financial futures by leveraging their skills and passions. We are seeking someone who is passionate about helping others and has a strong understanding of the ever-evolving job market landscape. If you are a self-driven individual who thrives in a dynamic and flexible environment, this could be the perfect opportunity for you.
You can experience our community for yourself by downloading our free to use app.
Responsibilities
- Guide individuals in identifying their skills, strengths, and interests to determine suitable side job opportunities
- Provide personalized coaching sessions to support community members in setting goals and developing actionable plans
- Advise on the various side job opportunities available in today's gig economy, including freelancing, online platforms, and local gigs
- Assist individuals in creating compelling resumes, cover letters, and portfolios that highlight their side job experiences
- Conduct research on market trends and advancements in the side gig economy to offer up-to-date advice and strategies
- Conduct mock interviews and assist with interview preparation to enhance community members' chances of securing side job opportunities
- Collaborate with the marketing team to develop educational materials and resources to support community members' career journeys
- 2 Days Ago
- Education & Training Resources LLC
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Memphis, TN
OTHER
- SUMMARY OF POSITION FUNCTION: Responsible for the overall management and operation of the Food Service operation.MAJOR DUTIES AND RESPONSIBILITIES: Manages and operates food service operation and insu...
- 18 Days Ago
- Hi-Speed Industrial Service
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Millington, TN
FULL_TIME
- Job Description: Hi-Speed Industrial Service is a hoist and crane company seeking an Inside Sales Support person in the Millington, TN area. This candidate will interact with a group of customers to q...
- 10 Days Ago
- Gold's Personal Training
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Jackson, TN
FULL_TIME
- Lighthouse Fitness is proud to be the nation's largest outsourced personal training company! We want YOU to join our team with our Tennessee affiliate (Gold’s)! We are looking for passionate fitness p...
- 21 Days Ago
- Hobart Service
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Memphis, TN
FULL_TIME
- Company Description Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,70...
- 6 Days Ago
- Parker Hannifin Corporation
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Branch, MS
FULL_TIME
- Customer Service Manager Location: OLIVE BRANCH, MS, United States Job Family : Sales Job Type : Regular Posted : Jan 9, 2024 Job ID: 45543 Job Description This position reports to the Division Market...
- 10 Days Ago
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0 Customer Service Training Manager jobs found in Memphis, TN area
- Signal Centers, Inc.
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Memphis, TN
- Are you passionate about Literacy in Early Childhood and great at coaching teachers? This is a new focus area for the Ch...
- 4/19/2024 12:00:00 AM
- Shelby County School District
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Memphis, TN
- Purpose and Scope Assist in planning, implement and assess the school's guidance program designed to increase the academ...
- 4/19/2024 12:00:00 AM
- University of Tennessee
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Memphis, TN
- The training program consists of rotations and clinical responsibility in an AAALAC-accredited program, teaching, techni...
- 4/18/2024 12:00:00 AM
- Signal Centers Inc.
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Memphis, TN
- Are you passionate about Literacy in Early Childhood and great at coaching teachers? This is a new focus area for the Ch...
- 4/18/2024 12:00:00 AM
- Ready Set Grow Learning Academy Llc
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Memphis, TN
- Job Description Job Description Accepting Applications and Resumes for Infant-Toddler Teachers. Applicants with classroo...
- 4/17/2024 12:00:00 AM
- Aruza Marketing LLC
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Memphis, TN
- Job Description Job Description Company description: The Aruza Marketing Internship provides individuals the opportunity...
- 4/17/2024 12:00:00 AM
- Employee Owned Holdings Inc.
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Memphis, TN
- Flint Hydraulics is looking for a candidate who wants to take the next step in their technical career to join our 100% e...
- 4/16/2024 12:00:00 AM
- Concorde Career Colleges, Inc.
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Memphis, TN
- Overview Join Concorde and Transform Lives as a Dental Assistant Instructor! Are you a passionate dental assistant looki...
- 4/15/2024 12:00:00 AM
About Memphis, Tennessee
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