Customer Service Training Manager jobs in Morgantown, WV

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020


127 Customer Service Training Manager jobs found in Morgantown, WV area

Licensed Life Insurance Agent Needed~ WORK FROM HOME
  • Symmetry Financial Group
  • Morgantown, WV
  • ... training. If you are experienced in business management and marketing, you will be given the ... customers with their needs. Applicants must have a clean and neat appearance with good ...
  • 3 days ago

Life Insurance Agent/ Work from home
  • Jannings Agency/Symmetry Financial Group
  • Morgantown, WV
  • ... weekly training calls * Access to our proprietary Lead Management System * Client CRM, with ... A wide spectrum of products/services: Mortgage Protection, Life Insurance, Final Expense, DEBT FREE ...
  • 4 days ago

Insurance Sales Agent FT/PT - $100K+ 1st year potential & WFH
  • Symmetry Financial Group
  • Morgantown, WV
  • ... provide the best training in the industry. If you are experienced in business management and ... We are actively hiring ambitious, customer centric individuals with strong work ethic and ...
  • 4 days ago

Junior Project Manager
  • Navarro Research and Engineering, Inc.
  • Morgantown, WV
  • Navarro8217s success is based on our customer service focus and our well-known responsiveness and innovation. In all we do, either in corporate management or in our services to our clients, we seek ...
  • 4 days ago

Laundry Attendant | Night Shift
  • McNeill Hotel Company
  • Morgantown, WV
  • Internal: General Manager, Assistant General Manager, Peers, Executive Housekeeper and Field Operations at the corporate level External: Guests - To provide customer service PHYSICAL/COGNITIVE ...
  • 4 days ago

VIRTUAL Career Event- High School & College Students, 2020 Graduates
  • Veteran Infrastructure Products - Corp
  • Morgantown, WV
  • Management. These paid federal training & service learning programs require no degree or experience at the entry level. An excellent option for those interested in business, computer science/IT ...
  • 4 days ago

Senior Digital Media Sales Representative
  • Cox Automotive
  • Uniontown, PA
  • ... customer base: dealershipsacross the country. We are the ultimate workplace! Here are five reasons ... manager! 4. We make an impactevery day. Yes, what we doworks! 5. We rival Fortune500 benefit ...
  • 5 days ago

Customer Support Specialist
  • EverStaff
  • Fairmont, WV
  • Supervisor and Management opportunities * Excellent health care benefits * Multiple other benefits ... Some customer service, office, or retail experience * Upbeat attitude and the desire to help other ...
  • 6 days ago

Morgantown is a city in and the county seat of Monongalia County, West Virginia, United States, situated along the banks of the Monongahela River. It is known as the home of West Virginia University and the Morgantown Personal Rapid Transit (PRT) system. With a permanent population of 31,073 per the 2015 U.S. Census estimates, Morgantown is the largest city in North-Central West Virginia. The Morgantown metropolitan area has a population of 138,176. Morgantown is located 75 miles (121 km) south of Pittsburgh, Pennsylvania, 208 mi (335 km) north-northwest of Washington, D.C., 81 mi (130 km) eas...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$72,047 to $109,038
Morgantown, West Virginia area prices
were up 1.2% from a year ago

Customer Service Training Manager in Akron, OH
Assist CSRÆs in setting objectives, goals, performance standards, & expectations through a participative management style.
August 17, 2019
Communicate customer issues with terminal managers & facilitate efforts to resolve root cause of problems.
November 07, 2019
Create and implement an effective customer loyalty program.
November 07, 2019