Customer Service Training Manager jobs in Parkersburg, WV

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

47 Customer Service Training Manager jobs found in Parkersburg, WV area

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Front Office Specialist
  • EyeCare Partners
  • Chester, OH
  • Provide exceptional customer service during every patient encounter (in person or via phone ... Manage patient flow in the office * Complete daily reconciliations / close day / countdown cash ...
  • yesterday

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Account Manager / Sales Manager / Sales Representative
  • Apex-Elite
  • Parkersburg, WV
  • Sales Associate Sales Manager Sales Representative Sales Director DAILY PRESET APPOINTMENTS WITH ... training or marketing course/service fee is in no way conjoined wi
  • yesterday

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Outside Sales Representative / $100K
  • Oak Grove Financial, LLC
  • Parkersburg, WV
  • Previous experience in sales, customer service, or other related fields preferred * Ability to ... Opportunity for promotion within the first 3 months * CRM system, training, and support, including ...
  • 2 days ago

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Service and Assembly Technicians
  • Apollo Retail Specialists
  • Parkersburg, WV
  • Provide in-home assembly services to customers for RTA furniture, grills, exercise equipment and ... Apollo Perks We want people to succeed at Apollo, that's why we offer free training resources to ...
  • 2 days ago

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Cashier
  • The Home Depot
  • Belleville, WV
  • ... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...
  • 3 days ago

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Cashier
  • The Home Depot
  • Bartlett, OH
  • ... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...
  • 3 days ago

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Cashier
  • The Home Depot
  • Saint Marys, WV
  • ... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...
  • 3 days ago

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Rock Star Customer Service Reps - Immediate Need!
  • TeamHGS - Statewide
  • Marietta, OH
  • ... training your first few weeks within a state-of-art video training environment Weship all the ... Customer Service Representative, Location: Marietta, OH - 45750
  • 5 days ago

Parkersburg is a city in and the county seat of Wood County, West Virginia, United States. Located at the confluence of the Ohio and Little Kanawha rivers, it is the state's third-largest city and the largest city in the Parkersburg-Marietta-Vienna metropolitan area. The population was 31,492 at the 2010 census. Its peak population was 44,797 in 1960. The city is about 14 miles south of Marietta, Ohio. The Baltimore and Ohio Railroad reached Parkersburg in 1857, but lacked a crossing over the Ohio River until after the American Civil War. When the B&O completed the Parkersburg Bridge (CSX) 18...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$65,867 to $99,683
Parkersburg, West Virginia area prices
were up 1.2% from a year ago

Customer Service Training Manager in Akron, OH
Communicate & enforce company & Center policies & procedures.
March 08, 2020
Create and implement an effective customer loyalty program.
April 09, 2020
Performs routine duties with minimal supervision following standard practices or procedures.
April 24, 2020