Customer Service Training Manager jobs in Parkersburg, WV

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

Filters

Clear All

Filter Jobs By Location

54 Customer Service Training Manager jobs found in Parkersburg, WV area

T
Mortgage Protection Advisor - Work from Home
  • The Maddox Agency
  • Vienna, WV
  • ... Managers. * Rewarded for your hard work * More balance to your schedule and income * Complete ... of service and training to our entire sales force. With our proven Turn-Key business model and ...
  • 8 hours ago

O
Sales Representative / Work From Home Based Office / $100k First Year
  • Oak Grove Financial, LLC
  • Parkersburg, WV
  • We provide our agents with training, support, a comprehensive CRM system for managing their client base, and a foundation for building a secure business for them and their families.
  • 10 hours ago

S
Estimator - Roofing Maintenance/Repair *Relocation WA State*
  • Snyder Roofing
  • Parkersburg, WV
  • Understanding of and commitment to customer service and Snyder's core values. Education/Requirements: * Bachelor's Degree in business, management or other related field is highly preferred
  • 12 hours ago

S
Remote Sales- No Cold Calling- $100K First Year Income
  • Symmetry Financial Group
  • Parkersburg, WV
  • ... training. If you are experienced in business management and marketing, you will be given the ... customers with their needs. Applicants must have a clean and neat appearance with good ...
  • 16 hours ago

P
Application Support Engineer
  • princeton it services
  • Washington, WV
  • ... services. Please see the job details below Position Application Support Engineer Location Fort ... the Release Management process in a SOX compliant environment Troubleshoot and solve customer ...
  • 19 hours ago

F
Cashier - Part Time
  • Fruth Pharmacy
  • Mineral Wells, WV
  • Store Manager Description: The Cashier should have superb customer service skills and function in a ... The Cashier must have sufficient experience plus a combination of training and work experiences ...
  • yesterday

W
Retail Merchandiser - Part Time
  • WorkForce West Virginia
  • Vienna, WV
  • On-site training is provided. It's easy, just: * Apply * Get a call from us * Like what you hear ... to quality of customer service. We are movers and shakers who lead by example. We don't merely ...
  • 4 days ago

T
Sales Support Representative
  • The Monteith Group
  • Parkersburg, WV
  • ... customer service, computer, management, retail, Food Server, Waiter, Waitress, chef, Sous-chef ... training and support needed to achieve substantial success at whatever level of business ...
  • 5 days ago

Parkersburg is a city in and the county seat of Wood County, West Virginia, United States. Located at the confluence of the Ohio and Little Kanawha rivers, it is the state's third-largest city and the largest city in the Parkersburg-Marietta-Vienna metropolitan area. The population was 31,492 at the 2010 census. Its peak population was 44,797 in 1960. The city is about 14 miles south of Marietta, Ohio. The Baltimore and Ohio Railroad reached Parkersburg in 1857, but lacked a crossing over the Ohio River until after the American Civil War. When the B&O completed the Parkersburg Bridge (CSX) 18...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$65,986 to $99,860
Parkersburg, West Virginia area prices
were up 1.2% from a year ago

Customer Service Training Manager in Akron, OH
Communicate & enforce company & Center policies & procedures.
March 08, 2020
Create and implement an effective customer loyalty program.
April 09, 2020
Performs routine duties with minimal supervision following standard practices or procedures.
April 24, 2020