Customer Service Training Manager jobs in Perth Amboy, NJ

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020


447 Customer Service Training Manager jobs found in Perth Amboy, NJ area

Customer Service Associate
  • iMG Inc
  • Jersey City, NJ
  • ... management to provide accurate information and excellent customer service. · Meet established ... training of all our client's products and services.
  • 17 hours ago

Sales - Customer Service - Training Provided #FullTime
  • Hark Vantage, Inc.
  • Westfield, NJ
  • Customer Service Success Sales Representative - Full time, Entry level position Hark Vantage is ... Market Management * Human Resources * Administration * Operations * Talent Acquisition * Client ...
  • yesterday

Customer Experience Manager (Sales Training Program)
  • Zest Dental Solutions
  • Newark, NJ
  • You will have the unique opportunity to gain a broad perspective of all customer service and sales ... training at a proficient level ● Accompany outside sales representatives or sales managers on ...
  • yesterday

Customer Service Representative
  • Active Staffing Services
  • Elizabeth, NJ
  • Must be able to work with a team and take direction from Customer Service Manager * Must be able to ... training, and general treatment during employment. Employment opportunity is not only a legal ...
  • yesterday

Benefits Representative - Customer Service Experience is Required
  • Team Bisanz of NJ
  • Newark, NJ
  • We provide full training, great pay and benefits. Apply now for an immediate interview. Top ... We are hiring now for a couple of roles. * 12-18 Entry Level Benefits Reps * 6 Mid-Level Management ...
  • yesterday

Direct Customer Service Representative- Entry Level- Now Interviewing!
  • Madison, NJ
  • We offer full-time and part-time positions and one-on-one training. It is our goal to find entry ... Management * Shift Lead or Team Lead
  • 2 days ago

Manager in Training
  • Sprint by iMobile
  • New York, NY
  • ... service and customer satisfaction · Manage staffing levels and create schedules that support ... training Management of Wireless retail store or other wireless products · Must have prior sales ...
  • 2 days ago

Customer Service/Sales
  • The Home Depot
  • Piscataway, NJ
  • Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager ...
  • 2 days ago

Perth Amboy is a city in Middlesex County, New Jersey, United States. The City of Perth Amboy is part of the New York metropolitan area. As of the 2010 United States Census, the city's population was 50,814, reflecting an increase of 3,511 (+7.4%) from the 47,303 counted in the 2000 Census, which had in turn increased by 5,336 (+12.7%) from the 41,967 counted in the 1990 Census. Perth Amboy has a Hispanic majority population. In the 2010 census, persons of "Hispanic, Latino or Spanish origin" made up 78.1% of the population, second to Union City at 84.7%. Perth Amboy is known as the "City by t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$83,024 to $125,653
Perth Amboy, New Jersey area prices
were up 1.5% from a year ago

Customer Service Training Manager in Akron, OH
Communicate customer issues with terminal managers & facilitate efforts to resolve root cause of problems.
November 15, 2019
Communicate & enforce company & Center policies & procedures.
December 18, 2019
Assist CSRÆs in setting objectives, goals, performance standards, & expectations through a participative management style.
January 12, 2020