Customer Service Training Manager jobs in Pocatello, ID

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Manager in Training
  • Pony Express Car Wash
  • Pocatello, ID FULL_TIME
  • ```Job Summary: We are seeking a motivated and ambitious individual to join our team as a Manager in Training. This position offers an exciting opportunity to develop your skills and grow within our company. As a Manager in Training, you will receive comprehensive training and mentorship to prepare you for a successful career in retail management. Responsibilities: - Assist the store manager in day-to-day operations, including opening and closing procedures - Learn and implement company policies and procedures - Develop and lead a high-performing team - Ensure excellent customer service by providing product knowledge and resolving customer issues - Monitor inventory levels and assist with stock management - Analyze sales data and make recommendations for improvement - Collaborate with other managers to achieve store goals Requirements: - Bilingual skills (English/Spanish) preferred - Strong math skills for handling cash transactions and inventory management - Previous experience in team management or leadership role - Knowledge of retail math and wireless sales is a plus - Ability to sell products effectively and meet sales targets - Excellent organizational skills to manage multiple tasks simultaneously If you are a motivated individual with a passion for retail, we invite you to apply for the Manager in Training position. This is an opportunity to gain valuable experience and advance your career in retail management. Join our team today!```

    Job Type: Full-time

    Pay: From $15.00 per hour

    Benefits:

    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Vision insurance

    Shift:

    • Evening shift
    • Night shift

    Weekly day range:

    • Monday to Friday
    • Weekends as needed

    Ability to Relocate:

    • Pocatello, ID: Relocate before starting work (Required)

    Work Location: In person

  • 16 Days Ago

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Terminal Manager- Pocatello
  • Superior Service Transport
  • Pocatello, ID FULL_TIME
  • SST is looking for an energetic and motivated manager for our Pocatello, ID freight terminal. This position oversees the development and implementation of the daily dispatch, fleet management and the ...
  • 16 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Soda Springs, ID FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 19 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Aberdeen, ID FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 21 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • American Falls, ID FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 21 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Malad, ID FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 21 Days Ago

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0 Customer Service Training Manager jobs found in Pocatello, ID area

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Echocardiographer / Cardiac Sonographer
  • Ardent Health Services
  • Pocatello, ID
  • Overview Join our team as a day shift, PRN, Echocardiographer in Pocatello, ID. Fulfilling your purpose begins here: Peo...
  • 3/28/2024 12:00:00 AM

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Postal Mail Processor-No experience required
  • The Postal Service
  • Pocatello, ID
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government rel...
  • 3/28/2024 12:00:00 AM

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Postal Clerk
  • The Postal Service
  • Pocatello, ID
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government rel...
  • 3/28/2024 12:00:00 AM

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Route Manager & Commercial Pest Control Technician
  • Sprague Pest Solutions
  • Pocatello, ID
  • Description: Route Manager Commercial Pest Control Technician Sprague Route Managers love their jobs. You should too. Ev...
  • 3/28/2024 12:00:00 AM

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Automotive Customer Service Manager
  • Grease Monkey
  • Pocatello, ID
  • Company Overview Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more...
  • 3/27/2024 12:00:00 AM

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Telecom Construction Manager
  • Ervin Cable
  • Pocatello, ID
  • Overview: A successful Telecom Construction Manager shall be responsible for management of assigned telecom construction...
  • 3/25/2024 12:00:00 AM

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Deli Clerk
  • WinCo Foods
  • Pocatello, ID
  • About Us: Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 sup...
  • 3/25/2024 12:00:00 AM

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ADAS Calibration & Diagnostic Automotive Technician
  • Crash Champions
  • Pocatello, ID
  • Champions Do More At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate ve...
  • 3/24/2024 12:00:00 AM

Pocatello (/ˈpoʊkəˈtɛloʊ/ (listen)) is the county seat and largest city of Bannock County, with a small portion on the Fort Hall Indian Reservation in neighboring Power County, in the southeastern part of the U.S. state of Idaho. It is the principal city of the Pocatello metropolitan area, which encompasses all of Bannock county. As of the 2010 census the population of Pocatello was 54,255. Pocatello is the fifth-largest city in the state, just behind Idaho Falls (population of 56,813). In 2007, Pocatello was ranked twentieth on Forbes list of Best Small Places for Business and Careers. Pocate...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$74,569 to $112,910
Pocatello, Idaho area prices
were up 2.5% from a year ago

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