Customer Service Training Manager jobs in Reno, NV

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Sales Manager
  • F45 Training CP007860
  • Reno, NV FULL_TIME
  •  
    Our F45 family is looking to grow our sales team. If you are a positive, outgoing, confident team player this might be the perfect role for you. We are looking for a superstar sales professional. Someone who has an unstoppable drive to grow multiple studios, feels comfortable making calls, is a fitness lover, has strong customer service skills and is an overall self-driven salesperson.

    Benefits:  Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates. 
    • Flexible schedule
    • Free Membership at F45
    • Competitive salary and bonus structure
    • Monthly Team outings
    • Competitive commission structure 
     
    Key Responsibilities:
    • Meet and exceed all key performance sales indicators for our studios, including membership sales/renewals, maximizing workout traffic and maintaining premium customer service levels
    • Build strong relationships with F45 members, corporate businesses and local businesses
    • Conduct in person, goal-oriented consultations with all trial members
    • Work collaboratively with the studio managers to manage the studio, ensuring smooth and cohesive operations
    • Strategize on methods to increase daily lead flow
    • Manage entire sales process
    • Meet daily, weekly and monthly sales targets
    • Drive client referral program
    • Attend all sales and training meetings
     
    Qualifications:
    • 1-year previous sales experience, preferred
    • Excellent customer service skills 
    • Motivated and passionate about health and fitness
    • Positive and detail-oriented person that can talk to anyone
    • Comfortable learning new software, such as MindBody and Loyalsnap
     

    Flexible work from home options available.

  • 2 Days Ago

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Customer Service - Self Storage Manager
  • Public Storage
  • Reno, NV FULL_TIME
  • Company DescriptionPublic Storage is the self-storage industry leader and we are Hiring Now!Earn $16.00 Per HourOur BenefitsTotal Rewards package available to our team:We work Flexible and Full-Time S...
  • 9 Days Ago

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Customer Service - Self Storage Manager
  • Public Storage
  • Sparks, NV FULL_TIME
  • Company DescriptionPublic Storage is the self-storage industry leader and we are Hiring Now!Earn $16.00 Per HourOur BenefitsTotal Rewards package available to our team:We work Flexible and Full-Time S...
  • 12 Days Ago

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Fitness Studio Manager
  • F45 Training CP007860
  • Reno, NV FULL_TIME
  • Benefits: Flexible schedule Free Membership at F45 Competitive salary and bonus structure Monthly Team outings Our F45 family is looking to grow our management team. As Studio Manager, you will be res...
  • 8 Days Ago

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GC Retail Customer Service Manager Store 133
  • Guitar Center
  • Reno, NV FULL_TIME
  • Why Guitar Center? Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your...
  • 6 Days Ago

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LEATT Customer Service and Inside Sales Manager
  • Leatt USA / Two-Eleven Distribution
  • Reno, NV FULL_TIME
  • The Position: Customer Service/ Inside Sales Manager The Customer Service/ Inside Sales Manager is the single point of accountability and leadership for the adherence to the company’s policies for all...
  • 13 Days Ago

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0 Customer Service Training Manager jobs found in Reno, NV area

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Keyholder - PT Seasonal- USBC Reno
  • Legends
  • Reno, NV
  • LEGENDS Founded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality...
  • 3/28/2024 12:00:00 AM

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REMOTE: Junior Electrical Design Engineer (AED)
  • Planate Management Group
  • Reno, NV
  • Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, ...
  • 3/28/2024 12:00:00 AM

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Infrastructure Internship (Concrete Industry)
  • Rinker Materials
  • Reno, NV
  • Job Description Job Description 18-20 Why Join Our Team? Joining Rinker means becoming a part of a team that's committed...
  • 3/28/2024 12:00:00 AM

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Postal Clerk
  • The Postal Service
  • Reno, NV
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government rel...
  • 3/28/2024 12:00:00 AM

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Postal Mail Processor-No experience required
  • The Postal Service
  • Reno, NV
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government rel...
  • 3/28/2024 12:00:00 AM

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Management Trainer
  • G2 Secure Staff
  • Reno, NV
  • Station Trainer RENO Airport G2 is a leading service provider to the Aviation industry, and currently seeking a candidat...
  • 3/27/2024 12:00:00 AM

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Affordable Assistant Community Director
  • FPI Management, Inc.
  • Reno, NV
  • Company Description Multifamily Property Management Job Description The Assistant Community Director is fully accountabl...
  • 3/27/2024 12:00:00 AM

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Structural Engineer (Okinawa, JPN)
  • Planate Management Group
  • Reno, NV
  • Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, ...
  • 3/26/2024 12:00:00 AM

Reno (/ˈriːnoʊ/ REE-noh) is a city in the U.S. state of Nevada, located in the northwestern part of the state, approximately 22 miles (35 km) from Lake Tahoe. Known as "The Biggest Little City in the World", Reno is known for its casino industry. It is the county seat of Washoe County. The city sits in a high desert at the foot of the Sierra Nevada and its downtown area (along with Sparks) occupies a valley informally known as the Truckee Meadows. The city is named after Union Major General Jesse L. Reno, who was killed in action at the Battle of South Mountain on Fox's Gap. Reno, with an esti...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$86,616 to $131,152
Reno, Nevada area prices
were up 2.5% from a year ago

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The basic concept of customer service is to assist the people who are using or considering using your product.
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Knowing how to give exceptional customer service is one of the keys to growing and sustaining a business.
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