Customer Service Training Manager jobs in San Francisco, CA

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Success Manager
  • Lever Implementation Training Environment
  • San Francisco, CA FULL_TIME
  • ________This is an example________


    PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job.


    Lever was founded ten years ago to tackle the most strategic challenge that companies face: how to recruit and hire top talent. We’re building the next generation of hiring software that companies like Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify rely on to grow their teams. We've rethought the talent acquisition paradigm and are the innovation leaders in our space and looking for the right people to join us as we scale. We’re extraordinarily proud of the company we’ve built so far (not to mention humbled to be recognized as the #1 place to work in San Francisco, as well as a top workplace in the entire United States). Our people are Lever’s biggest competitive advantage and we’ll continue investing in our “Leveroos” and people-first culture. 

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    THE LEVER STORY

    Lever builds modern recruiting software for teams to source, interview, and hire top talent. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps. We participated in Y Combinator in summer 2012, and since then have reached our Series D, raising more than $120 million. As the applicant tracking system of choice for Netflix, Atlassian, KPMG, and McGraw-Hill Education, and thousands more leading companies, Lever means you hire the best by hiring together.

     

    Lever is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Learn more about our team culture and commitment to diversity and inclusion. 

     

    California residents applying for positions at Lever can see our privacy policy here. 

  • 20 Days Ago

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Customer Success Manager (Hybrid)
  • Lever Implementation Training Environment
  • San Francisco, CA FULL_TIME
  • ________This is an example________PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job.Lever was founded ten years ago to tackle the most strategi...
  • 20 Days Ago

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Customer Success Manager (Remote)
  • Lever Implementation Training Environment
  • San Francisco, CA FULL_TIME
  • ________This is an example________PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job.Lever was founded ten years ago to tackle the most strategi...
  • 2 Months Ago

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Customer Success Manager - Retail (Remote)
  • Lever Implementation Training Environment
  • San Francisco, CA FULL_TIME
  • ________This is an example________PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job.Lever was founded ten years ago to tackle the most strategi...
  • 20 Days Ago

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Customer Success Manager (Graveyard) (Remote)
  • Lever Implementation Training Environment
  • San Francisco, CA FULL_TIME
  • ________This is an example________PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job.Lever was founded ten years ago to tackle the most strategi...
  • 20 Days Ago

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Customer Success Manager - Implementation (Remote)
  • Lever Implementation Training Environment
  • San Francisco, CA FULL_TIME
  • ________This is an example________PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job.Lever was founded ten years ago to tackle the most strategi...
  • 20 Days Ago

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0 Customer Service Training Manager jobs found in San Francisco, CA area

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Lead Teacher - Preschool
  • Felton Institute
  • San Francisco, CA
  • Job Description Job Description Lead Teacher - Preschool Felton Institute Looking to provide responsive developmental ea...
  • 4/24/2024 12:00:00 AM

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Principal SAP Data Migration S/4 HANA Enterprise Application
  • Infosys
  • San Francisco, CA
  • Job Description Infosys is seeking a Principal SAP Data Migration S/4 HANA Enterprise Application This position requires...
  • 4/23/2024 12:00:00 AM

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Summer Camp Musical Theatre Teaching Artist - Song, Dance, Drama
  • Kid Stock Inc
  • San Francisco, CA
  • Job Description Job Description Job Summary Kid Stock is seeking an energetic, enthusiastic, and fun Musical Theatre Tea...
  • 4/23/2024 12:00:00 AM

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Summer Camp Counselor
  • Bay Area Community Resources (BACR)
  • San Francisco, CA
  • Position Title: Summer Camp Leader @ Ulloa Elementary We are currently seeking committed and passionate Program Instruct...
  • 4/22/2024 12:00:00 AM

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Teaching Assistant - (On-Call) Entry Level Early Education Teachers!
  • Wu Yee Children's Services
  • San Francisco, CA
  • Start your career in teaching at San Francisco's leading provider of Head Start and Early Head Start programs. We provid...
  • 4/22/2024 12:00:00 AM

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Head of School
  • Brightworks School
  • San Francisco, CA
  • Head of School Opportunity at Brightworks Brightworks is seeking a Head of School for the 2024-2025 academic year; the p...
  • 4/21/2024 12:00:00 AM

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High School Services Director
  • Boys & Girls Clubs of San Francisco
  • San Francisco, CA
  • Job Type Full-time Description Since 1891, Boys & Girls Clubs of San Francisco (BGCSF) has provided high-quality, commun...
  • 4/21/2024 12:00:00 AM

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Assistant Director-Dore Residence
  • PROGRESS FOUNDATION
  • San Francisco, CA
  • Job Details Job Location Dore Residence - San Francisco, CA Salary Range $5,642.00 Salary/month Description PRIMARY RESP...
  • 4/20/2024 12:00:00 AM

San Francisco is located on the West Coast of the United States at the north end of the San Francisco Peninsula and includes significant stretches of the Pacific Ocean and San Francisco Bay within its boundaries. Several picturesque islands—Alcatraz, Treasure Island and the adjacent Yerba Buena Island, and small portions of Alameda Island, Red Rock Island, and Angel Island—are part of the city. Also included are the uninhabited Farallon Islands, 27 miles (43 km) offshore in the Pacific Ocean. The mainland within the city limits roughly forms a "seven-by-seven-mile square", a common local collo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$107,603 to $162,933
San Francisco, California area prices
were up 4.5% from a year ago

Customer Service Training Manager in Alexandria, LA
The basic concept of customer service is to assist the people who are using or considering using your product.
December 26, 2019
Customer Service Training Manager in Altoona, PA
This is why it is imperative that businesses invest in quality customer service training programs.
February 24, 2020
Customer Service Training Manager in Brownsville, TX
Knowing how to give exceptional customer service is one of the keys to growing and sustaining a business.
January 02, 2020