Customer Service Training Manager jobs in Tennessee
Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Training Manager jobs
- Customer Service Representative - Fud
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Memphis, TN
OTHER
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Fud, the World's First Social Hustling Community, is seeking a Freelance Side Jobs - Customer Service Representative to join our community. As an expert and mentor in our community, you will play a vital role in helping individuals find the know-how they need to take action and put more money in their pockets. Our company aims to provide a platform where people can connect, learn, and support each other in their hustling endeavors.
As a Freelance Side Jobs - Customer Service Representative, you will have a deep understanding of the freelance and side gig economy, and possess the knowledge to guide individuals on their career development journey. You will be responsible for helping our community members unearth their talents, explore various side job opportunities, and provide actionable advice on how to succeed in the gig economy.
At Fud, we believe in empowering individuals to take control of their financial futures by leveraging their skills and passions. We are seeking someone who is passionate about helping others and has a strong understanding of the ever-evolving job market landscape. If you are a self-driven individual who thrives in a dynamic and flexible environment, this could be the perfect opportunity for you.
You can experience our community for yourself by downloading our free to use app.
Responsibilities
- Guide individuals in identifying their skills, strengths, and interests to determine suitable side job opportunities
- Provide personalized coaching sessions to support community members in setting goals and developing actionable plans
- Advise on the various side job opportunities available in today's gig economy, including freelancing, online platforms, and local gigs
- Assist individuals in creating compelling resumes, cover letters, and portfolios that highlight their side job experiences
- Conduct research on market trends and advancements in the side gig economy to offer up-to-date advice and strategies
- Conduct mock interviews and assist with interview preparation to enhance community members' chances of securing side job opportunities
- Collaborate with the marketing team to develop educational materials and resources to support community members' career journeys
- 8 Days Ago
- Tennessee Title Loans, Inc
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Cleveland, TN
FULL_TIME
- Customer Service Representative/ Manager in Training : Job Scope: Apply Now Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to ...
- 12 Days Ago
- Education & Training Resources LLC
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Memphis, TN
OTHER
- SUMMARY OF POSITION FUNCTION: Responsible for the overall management and operation of the Food Service operation.MAJOR DUTIES AND RESPONSIBILITIES: Manages and operates food service operation and insu...
- 24 Days Ago
- Five Star Food Service, Inc.
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Nashville, TN
FULL_TIME
- The Customer Service Manager acts on behalf of the Company and is responsible for developing strategic customer relationships that promote retention and loyalty in an assigned Division/Region. The CSM...
- 1 Month Ago
- Hi-Speed Industrial Service
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Millington, TN
FULL_TIME
- Job Description: Hi-Speed Industrial Service is a hoist and crane company seeking an Inside Sales Support person in the Millington, TN area. This candidate will interact with a group of customers to q...
- 16 Days Ago
- People Science
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Nashville, TN
FULL_TIME
- Our team is looking for all levels of Customer service and medical professionals. Paid training, no experience is required Responsibilities · Valid driver’s license with a good record · Can pick up ov...
- 1 Month Ago
Customer Service Training Manager jobs at Popular Companies
- Revolvrmens
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- ** ASSISTANT MANAGER SERVICE/TRAINING in Bozeman, MT** **Role: REVOLVR Menswear - REVOLVR Service + Training Assistant M...
- 4/25/2024 12:00:00 AM
- Tiger Correctional Services
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Zionsville, IN
- Position Information Location: Indiana Benefits: 100% Company paid family medical and dental insurance; Paid time off av...
- 4/25/2024 12:00:00 AM
- Universal Orlando
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Orlando, FL
- Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybr...
- 4/25/2024 12:00:00 AM
- Universal Orlando
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Orlando, FL
- JOB SUMMARY: Provides subject matter expertise on one or more Ride and/or Show system disciplines, which includes but is...
- 4/25/2024 12:00:00 AM
- GEA
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Janesville, WI
- Join Our Dynamic Team as a Training Manager at GEA! Are you ready to be a part of a global leader in the food, beverage,...
- 4/23/2024 12:00:00 AM
- LAS VEGAS CONVENTION & VISITORS AUTHORITY
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Las Vegas, NV
- The Role: The Facility Services Training Manager will design, plan and deliver engaging, subject matter training program...
- 4/22/2024 12:00:00 AM
- Tiger Correctional Services
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Columbia, MO
- Position Information Location: Missouri (travel required) Benefits: 100% Company paid family medical and dental insuranc...
- 4/22/2024 12:00:00 AM
- CV Organization
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Eugene, OR
- Have you been in your current career for a while and are thinking about a change? Do you have experience in client servi...
- 4/22/2024 12:00:00 AM