Customer Service Training Manager jobs in Tucson, AZ

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Manager in Training
  • Big Brand Tire & Service
  • Tucson, AZ FULL_TIME
  • As a Manager in Training, you will get experience working in multiple departments within the business. This will help you gain a deep understanding of our processes, best practices, and winning strategy; giving you an opportunity to become a manager in our company.

    Responsibilities include:

    • Being a self-starter with strong work ethic and a high level of integrity.
    • Being detail oriented with the ability to manage multiple tasks.
    • Having excellent communicators with strong interpersonal skills.
    • Putting in the necessary amount of time in order to complete tasks and support performance execution.
    • Having knowledge of tires, tire related and mechanical services.

    Managers in Training must:

    • Possess a College degree and 1 year of management experience (shift manager for retail or service industry)
    • Or, 3 years of automotive experience with 1 year of management experience
    • Or, 3 years management experience (shift manager for retail or service industry)
    • Or, 2 years in a lead role or supervisory position
    • Be energetic, hard-working, and ethical
    • Understand and follow company strategies and policies
    • Possess a valid Driver's License and must be insurable under our automobile insurance.
    • Be physically able to lift 70 lbs. and endure continuous crouching, bending, and turning.

    Benefits:

    • Competitive hourly rates plus commission
    • Upon successful completion of the Manager in Training Program, salary can range from $55-$65k a year
    • Medical, dental, vision, life insurance, and accident Insurance available
    • Paid vacations and holidays
    • 401k plan with company match
    • Excellent career progression opportunities

    Big Brand Tire & Service is a one-stop tire and automotive repair service center that has been in business for over 50 years. With stores across CA, AZ, CO, NV and growing fast, we strive to maintain that family feel, because that’s how it all started. We keep our customers moving, and we keep our employees moving too! We are all about investing in our hardworking, dedicated team members and pride ourselves on promoting from within. We can help you develop your skills, and in turn, you can help us grow!

  • 1 Month Ago

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Customer Service Manager
  • Compass Group Careers
  • Tucson, AZ FULL_TIME
  • Canteen Position Title: CUSTOMER SERVICE MANAGER - TUCSON, AZ Pay Grade: 13 Salary: $60,000 Growth. Opportunity. Excellence.Canteen brings break time to everyone. We combine food, service, and experie...
  • 1 Month Ago

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Customer Service - Self Storage Manager
  • Public Storage
  • Catalina, AZ FULL_TIME
  • Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-T...
  • 11 Days Ago

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Customer Service - Self Storage Manager
  • Public Storage
  • Marana, AZ FULL_TIME
  • Company DescriptionPublic Storage is the self-storage industry leader and we are Hiring Now!Earn $15.00 Per HourOur BenefitsTotal Rewards package available to our team:We work Flexible and Full-Time S...
  • 1 Day Ago

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Manager in Training
  • Mister Car Wash
  • Sierra, AZ FULL_TIME
  • Come work for us! We’re currently seeking a Manager-in-Training. As a Manager-in-Training, you will learn how to become a professional car wash operator while completing the Assistant Manager Track of...
  • 17 Days Ago

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Customer service
  • WFH TowardJobs
  • Tucson, AZ FULL_TIME
  • Work From Home Customer Service / Survey Panelist (Side Gig) Location : Work from Home (Remote) Job Type : Part-Time Job Description : Are you in search of a part-time opportunity that offers the conv...
  • 5 Days Ago

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0 Customer Service Training Manager jobs found in Tucson, AZ area

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Enrollment Counselor, Arizona International
  • University of Arizona
  • Tucson, AZ
  • Provides an enthusiastic first response to prospective international students and triages all in-person, phone, and emai...
  • 4/19/2024 12:00:00 AM

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Registered Nurse RN Surgical PCU Nights
  • Banner Health
  • Tucson, AZ
  • Primary City/State: Tucson, Arizona Department Name: PCU Surgical T1 9NS Work Shift: Night Job Category: Nursing $15,000...
  • 4/19/2024 12:00:00 AM

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Preschool Assistant Director
  • Cadence Education
  • Tucson, AZ
  • Job Description Preschool Assistant Director Oro Valley, AZ We're hiring immediately! Cadence Academy Preschool, part of...
  • 4/18/2024 12:00:00 AM

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Server
  • AEG
  • Tucson, AZ
  • In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete ...
  • 4/18/2024 12:00:00 AM

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Patient Care Assistant Med Surg Neurological
  • Banner Health
  • Tucson, AZ
  • Primary City/State: Tucson, Arizona Department Name: Med/Surg Neuro T1 8EW Work Shift: Varied Job Category: Clinical Car...
  • 4/18/2024 12:00:00 AM

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Academic Fieldwork Coordinator
  • Unitek Learning
  • Tucson, AZ
  • Our programs are growing! We are looking for an OT to join our team of passionate instructors to guide, teach, and suppo...
  • 4/17/2024 12:00:00 AM

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Academic Fieldwork Coordinator
  • Unitek Learning
  • Tucson, AZ
  • Our programs are growing! We are looking for an OT to join our team of passionate instructors to guide, teach, and suppo...
  • 4/17/2024 12:00:00 AM

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Teaching Assistant /small private school
  • Arizona Behavior & Autism LLC.
  • Tucson, AZ
  • Job Description Job Description Job posting Do you have a desire to help kids with autism learn in a unique environment?...
  • 4/15/2024 12:00:00 AM

Tucson (/ˈtuːsɒn, tuːˈsɒn/) is a city and the county seat of Pima County, Arizona, United States, and home to the University of Arizona. The 2010 United States Census put the population at 520,116, while the 2015 estimated population of the entire Tucson metropolitan statistical area (MSA) was 980,263. The Tucson MSA forms part of the larger Tucson-Nogales combined statistical area (CSA), with a total population of 1,010,025 as of the 2010 Census. Tucson is the second-largest populated city in Arizona behind Phoenix, both of which anchor the Arizona Sun Corridor. The city is 108 miles (174 km)...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$81,693 to $123,699
Tucson, Arizona area prices
were up 2.5% from a year ago

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