Customer Service Training Manager jobs in Twin Falls, ID

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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21 Customer Service Training Manager jobs found in Twin Falls, ID area

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Regional Sales Manager
  • Colburn Financial - Fenix Family Financial
  • Twin Falls, ID
  • Continuous training and mentorship * Roadmap to Success * Lead generation system (NO COLD CALLING ... We are dedicated to providing our clients with excellent service at all times. Building strong ...
  • 5 hours ago

V
Account Executive- REMOTE
  • VizyPay
  • Twin Falls, ID
  • ... training and unlimited earning potential. ➔ Develop and flourish relationships with small to ... Customer Service/Tech support departments ➔ Programs you are proud to sell by giving local ...
  • 4 days ago

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Automotive Recycling General Manager
  • Pick-A-Part Jalopy Jungle
  • Twin Falls, ID
  • They are then processed and set in the yard on stands in a safe manner for the customer to pull ... We hire locally and provide employee training, job skill development, health and other benefits to ...
  • 5 days ago

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Management Leaders - Own your own Business
  • WilliamsonHeckt
  • Twin Falls, ID
  • Each of these companies must meet exacting standards to be included on our service program. * QUICK ... With a franchise, all of this work has been completed, and your customer base has already been ...
  • 6 days ago

Twin Falls is located at 42°34'N 114°28'W (42.561,-114.464). According to the United States Census Bureau, the city has a total area of 18.16 square miles (47.03 km2), of which, 18.10 square miles (46.88 km2) is land and 0.06 square miles (0.16 km2) is water. The Snake River Canyon forms the city's northern limits, separating it from Jerome County. There are three waterfalls in the immediate area. Shoshone Falls is located approximately 5 miles (8.0 kilometres) east of Twin Falls city. Pillar Falls is located approximately 1 1⁄2 mi (2 1⁄2 km) upstream from the Perrine Bridge while Twin Falls, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$64,197 to $97,157
Twin Falls, Idaho area prices
were up 2.5% from a year ago

Customer Service Training Manager in Akron, OH
Communicate customer issues with terminal managers & facilitate efforts to resolve root cause of problems.
November 15, 2019
Communicate & enforce company & Center policies & procedures.
December 18, 2019
Assist CSRÆs in setting objectives, goals, performance standards, & expectations through a participative management style.
January 12, 2020