Customer Service Training Manager jobs in Twin Falls, ID

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020


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20 Customer Service Training Manager jobs found in Twin Falls, ID area

Maintenance Technician
  • Planet Fitness - Fitton Clubs
  • Twin Falls, ID
  • ... training equipment. * Implement preventative maintenance measures * Maintain a Maintenance Log ... Manage relationships with contractors and service providers QUALIFICATIONS The following generally ...
  • yesterday

Fitness Trainer
  • Planet Fitness - Fitton Clubs
  • Twin Falls, ID
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * Nationally Certified Training Certificate ...
  • yesterday

Sales Representative / Management Track
  • Oak Grove Financial, LLC
  • Twin Falls, ID
  • As sales manager, responsibilities will include hiring, training, and mentoring new insurance ... We provide our agents with training, support, a comprehensive CRM system for managing their client ...
  • yesterday

Assistant Executive Housekeeper
  • McNeill Hotel Company
  • Twin Falls, ID
  • Provides training to all housekeepers as directed by management * Inspects rooms to ensure quality ... Guests - To provide customer service JB.0.00.LN
  • yesterday

Licensed Nurse Practitioner
  • Episource LLC
  • Twin Falls, ID
  • Our services help Medicare Advantage, Commercial/Exchange, and Medicaid managed care plans improve ... Training /Certification Requirements: * Current Licensure free of disciplinary actions * AANP or ...
  • 3 days ago

Twin Falls is located at 42°34'N 114°28'W (42.561,-114.464). According to the United States Census Bureau, the city has a total area of 18.16 square miles (47.03 km2), of which, 18.10 square miles (46.88 km2) is land and 0.06 square miles (0.16 km2) is water. The Snake River Canyon forms the city's northern limits, separating it from Jerome County. There are three waterfalls in the immediate area. Shoshone Falls is located approximately 5 miles (8.0 kilometres) east of Twin Falls city. Pillar Falls is located approximately 1 1⁄2 mi (2 1⁄2 km) upstream from the Perrine Bridge while Twin Falls, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$64,081 to $96,984
Twin Falls, Idaho area prices
were up 2.5% from a year ago

Customer Service Training Manager in Akron, OH
Communicate customer issues with terminal managers & facilitate efforts to resolve root cause of problems.
November 15, 2019
Communicate & enforce company & Center policies & procedures.
December 18, 2019
Assist CSRÆs in setting objectives, goals, performance standards, & expectations through a participative management style.
January 12, 2020