Customer Service Training Manager jobs in West Virginia

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020

Entry Level Customer Service Representative
  • The Arias Agencies
  • Cameron, WV
  • ... management recommendations to increase productivity · Must be able to adapt to a continually ... Paid training program Submit your resume today to be considered. Looking forward! Company ...
  • just now

Customer Service Representative- (Work From Home Available)
  • Arias Agencies
  • Charleston, WV
  • ... Training! Thank you for your interest in our job posting. Please respond with your resume. By ... Looking for independent, driven individuals who can organize and manage their own process and ...
  • 16 hours ago

Junior Account Manager
  • Recruiting
  • Morgantown, WV
  • Previous customer service experience will be an advantage. Ultimately, you will contribute to ... BSc/BA in business administration, sales, relevant field preferred but are open to training those ...
  • yesterday

Assistant Terminal Manager
  • CLI Transport
  • Ranson, WV
  • ... and dependable service toour customer while ensuring a positive culture with highly ... driver training and performancemanagement; including monitoring efficiency, driver ...
  • yesterday

Entry Level Customer Sales Representative
  • Synergy Staffing
  • Morgantown, WV
  • Skills for Success Customer Service Sales Reps can connect and relate well to people, demonstrate ... management + Assist the Sales Team as needed + Any reasonable duties requested by management ...
  • 2 days ago

Satellite TV Technician - Paid Training
  • DISH
  • Duck, WV
  • ... services far into the future. * You will install and manage customer products, while creating ... Paid training, tools and uniforms * Complimentary DISH service * Highly-discounted Sling ...
  • 2 days ago

Senior SAP CRM Techno Functional consultant
  • adept scripts
  • Moundsville, WV
  • ... Service and Interaction center modules. Responsible to drive requirement gathering session, Blue printing, gap analysis, configuration, test cases and end user training Deep expertise on SAP CRM Web ...
  • 3 days ago

Customer Service/Sales
  • The Home Depot
  • Shenandoah Junction, WV
  • Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager ...
  • 3 days ago

West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part of the Middle Atlantic States. It is bordered by Pennsylvania to the north, Maryland to the east and northeast, Virginia to the southeast, Kentucky to the southwest, and Ohio to the northwest. West Virginia is the 41st largest state by area, and is ranked 38th in population. The capital and largest city is Charleston. West Virginia became a state following the Wheeling Conventions of 1861, after the American Civil War had begun. Delegates from so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$65,718 to $99,458

Customer Service Training Manager in Akron, OH
Performs routine duties with minimal supervision following standard practices or procedures.
April 24, 2020
Create and implement an effective customer loyalty program.
April 09, 2020
Communicate & enforce company & Center policies & procedures.
March 08, 2020