Customer Service Training Manager jobs in Wyoming

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020

Amazing Income From Home & Virtual Training and Sales - Hiring Now!
  • Real Nadeau Agency
  • Casper, WY
  • You will reach people who have requested our services via our cutting-edge leads program . Are you ... Our development programs range from skill-building to management training, and we value our diverse ...
  • 10 hours ago

Construction Manager
  • PTS Advance
  • Cheyenne, WY
  • ... other support services to achieve objectives • Use experience and pro-active attitude to ... customer in all interactions (customer, contractor, community, etc.) • Help ensure a quality ...
  • 20 hours ago

Advertising Sales and Marketing Manager
  • Flagship Publishing
  • Cheyenne, WY
  • ... service and buy-local verticals. 2. Overseeing, guiding and implementing our advertising sales ... CRM database management, email marketing, direct mail marketing, lead generation, media kits, rate ...
  • 2 days ago

Territory Sales Manager
  • Roofing and Restoration Services
  • Cheyenne, WY
  • This partnership allows us to provide our large customer base with the expertise and high level of customer service they have come to expect from RRSA. As a Sales Territory Manager , your primary ...
  • 3 days ago

Customer Service Representative Direct Sales
  • Magpul Industries
  • Cheyenne, WY
  • : The Customer Service Representative - Direct Sales is responsible for owning and promoting the ... management of sales orders and returns. The ultimate goal of this role is to provide a best-in ...
  • 3 days ago

Route Sales Representative 4/10 Commission
  • Alsco
  • Bosler, WY
  • ... training and audits. * Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular ...
  • 4 days ago

General Manager | Taco Bell
  • TravelCenters of America
  • Burns, WY
  • At TravelCenters (TA/Petro/TA-Express), we provide you with the tools and training you need to be ... Maintain a high ratio of return customers through great service * Coach and develop restaurant ...
  • 6 days ago

FOH Restaurant Manager - New Need
  • Gecko Hospitality
  • Laramie, WY
  • ... customer experience, professional leadership and direction to all employees. The FOH Restaurant Manager will also be responsible for selecting and training highly skilled service-oriented employees ...
  • 6 days ago

Wyoming (/waɪˈoʊmɪŋ/ (listen)) is a state in the mountain region of the western United States. The state is the 10th largest by area, the least populous, and the second most sparsely populated state in the country. Wyoming is bordered on the north by Montana, on the east by South Dakota and Nebraska, on the south by Colorado, on the southwest by Utah, and on the west by Idaho and Montana. The state population was estimated at 577,737 in 2018, which is less than 31 of the most populous U.S. cities including Denver in neighboring Colorado. Cheyenne is the state capital and the most populous city...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$66,015 to $99,907

Customer Service Training Manager in Akron, OH
Performs routine duties with minimal supervision following standard practices or procedures.
April 24, 2020
Create and implement an effective customer loyalty program.
April 09, 2020
Communicate & enforce company & Center policies & procedures.
March 08, 2020