Customer Success Associate jobs in Connecticut

F
Customer Success Representative - Scheduler
  • F. F. Hitchcock Company
  • Cheshire, CT FULL_TIME
  • Ready to step into a role where every call you answer makes a difference and every appointment you schedule is a step toward customer satisfaction? Welcome to the world of F.F. Hitchcock Plumbing, Heating & Cooling, where we're on the lookout for a star to take on the title of Customer Success Representative - Scheduler. Imagine a workplace where your knack for communication and organization isn't just valued but celebrated. Exciting, right?

    And the perks? Brace yourself for an enticing pay range of $18-22 per hour and a suite of benefits such as health, dental, paid time off (PTO), a 401(k) plan, employee discounts, flexible scheduling options, and an atmosphere that's not just about work but about finding joy in what you do. We're not just offering a job; we're inviting you to be part of our dynamic family.


    ABOUT THE COMPANY

    F.F. Hitchcock Plumbing, Heating & Cooling began as a general store in 1870. Today, we are still serving our community with the convenience of a one-stop shop for each customer's plumbing, heating, air conditioning, ventilation, and fuel needs. Our mission is to personally know our customers and make sure that they are satisfied with every service we provide.

    We are a family-owned business that views each member of our team as part of our family. Our management is hands-on and our technicians, fuel delivery team, and support staff are all highly skilled. We offer our team flexible scheduling that provides them with a healthy work-life balance. Additionally, we offer competitive wages, benefits, and perks. Apply to join our tight-knit team today!


    THE MINIMUM REQUIREMENTS:

    • Excellent telephone and verbal communication skills
    • Basic computer skills and ability to learn software

    Preferred:

    • Customer service experience
    • Experience in HVAC, plumbing, drain cleaning, fuel, or propane


    DAY-TO-DAY

    As the Customer Success Representative - Scheduler, you're not just answering calls; you're orchestrating the rhythm of our customers' lives. Your morning is a dance of scheduling appointments and ensuring our customers get the service they need when they need it. You're not just a scheduler; you're a master coordinator, making sure our team is where they need to be. And let's not forget the proactive outreach, where you're not waiting for calls but making the first move, scheduling recurring services like a virtuoso of customer care.

    Fuel pricing inquiries? No problem! Your expertise turns potentially tricky conversations into smooth, reassuring exchanges, leaving our customers confident in their choices. It's a day filled with connection, problem-solving, and the satisfaction of being the maestro of our customers' happiness.


    WORK SCHEDULE & LOCATION

    Embrace the full-time life, Monday to Friday. As the second shift, your schedule is flexible but starting between 1pm-3pm and ending 9pm-11pm. Your stage? The lively town of Cheshire, CT - where teamwork isn't just a concept; it's a way of life.

    Your journey starts with a few clicks. Apply now in just 3 minutes on your mobile device with our initial application. Imagine the impact you could make as the orchestrator of customer happiness. Ready to take a bow? Apply today and let's create harmonious experiences together!

  • 3 Days Ago

F
Customer Success Manager
  • Fairways to Heaven Golf Travel
  • Simsbury, CT FULL_TIME
  • DescriptionFairways to Heaven Golf Travel, a custom golf tour operator, is seeking a highly motivated and experienced Customer Success Manager to join our team in a full time role. As a Customer Succe...
  • 6 Days Ago

V
Customer Success Manager
  • Varsity Tutors
  • Hartford, CT FULL_TIME
  • Are you ready to join an innovative and dynamic team that is revolutionizing the education industry? Varsity Tutors for Schools is actively seeking a passionate and highly motivated Customer Success M...
  • 10 Days Ago

X
Customer Success Rep
  • XSE Group Inc
  • Middletown, CT FULL_TIME
  • Description XSE GroupCustomer Success RepresentativeAbout XSE GroupXSE Group is an established nationwide provider of business technology solutions. Our unique integrated structure leverages tremendou...
  • 14 Days Ago

F
Customer Success Representative
  • Fire Protection Testing
  • Cheshire, CT FULL_TIME,PART_TIME
  • The Customer Success Executive will bridge the gap between contracting and first service/inspection appointment, serving as primary point of contact for customer onboarding. Job Duties: Assist with cr...
  • 1 Month Ago

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Sr Customer Success Representative
  • honeywell2-pilot
  • Northford, CT FULL_TIME
  • We don’t just sell things. We offer solutions to tomorrow’s challenges. Our sales approach begins by identifying customer demands before they become challenges. We’re committed to delivering customer ...
  • 1 Month Ago

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Customer Success Associate
  • YCharts
  • Chicago, IL
  • Position: Customer Success Associate Location: Chicago, IL - Hybrid or Remote (EST, CST time zones) In Office Requiremen...
  • 3/28/2024 12:00:00 AM

T
Customer Success Associate
  • Tyler Technologies
  • Herndon, VA
  • Description Our Implementation Consultant must be curious about how organizations work and seek to understand why people...
  • 3/28/2024 12:00:00 AM

T
Customer Success Associate
  • Trigenx
  • Washington, DC
  • Hybrid/Remote Position About the role: Our Customer Success Associates pick up where our Implementation team leaves off,...
  • 3/28/2024 12:00:00 AM

D
Client Service Officer - Assistant Vice President
  • Deutsche Bank
  • Jacksonville, FL
  • Job Description: Job Title Client Service Officer Corporate Title Assistance Vice President Location Jacksonville, FL Ov...
  • 3/28/2024 12:00:00 AM

C
Customer Success Associate (Utilities - Remote)
  • Careerbuilder
  • Los Altos, CA
  • Customer Success Associate The Company Youll Join At Bidgely (which means "electricity" in Hindi), we work to accelerate...
  • 3/27/2024 12:00:00 AM

C
Customer Success Associate
  • CoreTrust Purchasing Group
  • Nashville, TN
  • At CoreTrust, our mission is to redefine procurement by maximizing value through an efficient on-demand marketplace and ...
  • 3/26/2024 12:00:00 AM

I
Customer Success Associate
  • Idea Entity
  • Herndon, VA
  • Idea Entity is seeking a Customer Success Associate to join our evolving team. The ideal candidate will be an experience...
  • 3/25/2024 12:00:00 AM

B
INTERNSHIP - Customer Success Associate - REMOTE
  • Binary Defense Systems, Inc.
  • Stow, OH
  • Job Type Internship Description The Customer Success Associate Summer Intern's primary responsibility is to help the Cus...
  • 3/24/2024 12:00:00 AM

Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Associate jobs
$60,409 to $77,265

Customer Success Associate
Attend on-site client service meetings, employee orientation meetings and health fairs.
May 18, 2023
Drive customer success as a point of contact for customers, advocating for their interests and giving voice to their feedback.
March 16, 2023
Provide feedback to the Customer Success and Product teams through identifying and reporting trends in common customer issues and key difficulties that users are experiencing.
March 03, 2023
Act as coordinator and customer advocate for difficult customer issues, including the development and execution of root cause analysis and related plans for corrective action.
January 24, 2023
Support Customer Success leadership on client calls, account reviews, and follow-ups, making sure relevant feedback is communicated to our internal teams.
August 07, 2022