Customer Success Associate jobs in Janesville, WI

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15 Customer Success Associate jobs found in Janesville, WI area

Janesville is a city in southern Wisconsin, United States. It is the county seat and largest city of Rock County, and the principal municipality of the Janesville, Wisconsin, Metropolitan Statistical Area. As of the 2010 census, the city had a population of 63,575. According to the United States Census Bureau, the city has a total area of 34.45 square miles (89.23 km2), of which 33.86 square miles (87.70 km2) is land and 0.59 square miles (1.53 km2) is water. The city is divided by the Rock River....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Associate jobs
$49,794 to $63,685
Janesville, Wisconsin area prices
were up 1.3% from a year ago

Customer Success Associate
Collaborate and communicate with key stakeholders, from our volunteers to our corporate partners to our engineers, with clarity, patience, respect, and simplicity in mind.
November 06, 2019
Drive customer success as a point of contact for customers, advocating for their interests and giving voice to their feedback.
January 30, 2020
Demonstrate a commitment and proficiency around Master Data Management and the ability to manage customer files to insure quality results during processing.
March 05, 2020
Develop an understanding of and become proficient with the use of various FSE Content Management products, specifically including the ability to manage and update content with our tools.
March 08, 2020
Attend on-site client service meetings, employee orientation meetings and health fairs.
March 08, 2020
Provide feedback to the Customer Success and Product teams through identifying and reporting trends in common customer issues and key difficulties that users are experiencing.
March 18, 2020
Meet and exceed quarterly team initiatives and objectives.
March 22, 2020
Support Customer Success leadership on client calls, account reviews, and follow-ups, making sure relevant feedback is communicated to our internal teams.
March 23, 2020
Manage and prioritize assigned portfolio of customers to ensure each customer is successful and satisfied.
March 30, 2020
Act as coordinator and customer advocate for difficult customer issues, including the development and execution of root cause analysis and related plans for corrective action.
April 05, 2020