Customer Success Associate jobs in Kaneohe, HI

S
Customer Success Associate
  • SUNCo
  • Kailua, HI FULL_TIME
  • SUNCo is a premier leader in quality home improvement and energy efficiency solutions, offering services in roofing, solar, HVAC, and management consulting. They are committed to transparency, expertise, and quality, ensuring that every customer receives top-notch service and materials. With a dedicated team of trained experts and a promise of no hidden fees and long-term guarantees on materials, SUNCo prides itself on treating every home as if it were their own. Whether you're looking to save on energy costs, improve your home, or seek professional advice, SUNCo is a reliable and ethical choice for your needs.

    As a Customer Success Associate, you will be responsible for the onboarding, education, and ongoing support of our residential solar customers from the sale to PTO. You will play a crucial role in ensuring their satisfaction and maximizing their experience with us. Your responsibilities will include:

    • Onboarding new customers: Setting expectations, guiding them through the installation process, and answering their questions.

    • Providing ongoing support: Proactively addressing customer concerns, resolving issues, and offering guidance on optimizing their solar system.

    • Building relationships: Fostering trust and loyalty through regular communication and personalized interactions.

    • Identifying upsell opportunities: Educating customers about additional services that can enhance their solar experience, i.e. HVAC Service plans or Solar Monitoring (if applicable to your market)

    Collecting and analyzing customer feedback: Using insights to improve our services, and overall customer experience.

    We are confident that you will find SUNCo to be a rewarding and fulfilling place to work. We are a passionate team dedicated to making a positive impact on the environment and our communities. We offer a collaborative and supportive work environment, opportunities for professional growth, and the chance to be part of something bigger than yourself.

  • 14 Days Ago

Z
Customer Success Representative
  • ZMANA
  • Honolulu, HI FULL_TIME
  • Customer Success Representative Z MANA Smart Security - Honolulu, HIWe:Z MANA is changing the Security and Smart automation market for the people of Hawaii. We are looking for someone to join us on th...
  • 2 Days Ago

I
Client Success Associate (Entry level, Remote)
  • INFUSE
  • Honolulu, HI FULL_TIME
  • The Client Success is responsible for developing customer relationships that promote retention and loyalty. Works closely with customers to ensure that they are satisfied with the services they receiv...
  • 4 Days Ago

T
Guest Service Associate
  • Tony Honda Parts Associate
  • Honolulu, HI FULL_TIME
  • We are hiring Guest Service Associates for our Call Center located at the Tony Group Autoplex on Oahu. Applicants must excel in customer service and be able to work in a fast-paced yet rewarding work ...
  • 9 Days Ago

T
Pre-owned Buyer- Used Cars
  • Tony Honda Parts Associate
  • Waipahu, HI FULL_TIME
  • Tony Group Autoplex is looking for a motivated Buyer to join our pre-owned team If you have a valid drivers license and clean driving record and are willing to let your effort determine your income......
  • 2 Months Ago

T
Service Valets/Lot Attendants - Hyundai Dealership
  • Tony Honda Parts Associate
  • Waipahu, HI FULL_TIME
  • At the Tony Group our vision is to be the best place to work and the best place to do business. We are looking for Service Valets/Lot Attendants who ensure that guest vehicles are ready for pick up by...
  • 2 Months Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Customer Success Associate jobs found in Kaneohe, HI area

S
Customer Service Rep - Work From Home
  • Spade Recruiting
  • Haleiwa, HI
  • We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,00...
  • 3/27/2024 12:00:00 AM

G
Customer Service Representative - Work From Home>
  • Garner Health
  • Wahiawa, HI
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/27/2024 12:00:00 AM

A
FT Customer Experience Associate - Work From Home>
  • Alma
  • Wahiawa, HI
  • [Customer Service / Remote] - Anywhere in U.S. / $23 per hour / May 21st Start Date / Health, dental and vision / 401k /...
  • 3/27/2024 12:00:00 AM

S
Donation Attendant
  • Salvation Army
  • Wahiawa, HI
  • PAY RATE: $12.00 PH ABOUT THE ARC The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assi...
  • 3/26/2024 12:00:00 AM

F
Contact Center Associate - Work From Home>
  • Frontdoor
  • Wahiawa, HI
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k matching - As a Contact Ce...
  • 3/26/2024 12:00:00 AM

F
Customer Support Associate (Work From Home)>
  • Fanatics
  • Wahiawa, HI
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll...
  • 3/26/2024 12:00:00 AM

B
Client Services Associate
  • BAYADA
  • Kapolei, HI
  • Description BAYADA Home Health Care has an immediate opening for a Client Services Associatein our Oahu Behavioral Healt...
  • 3/25/2024 12:00:00 AM

B
Client Services Associate
  • BAYADA
  • Honolulu, HI
  • Description BAYADA Home Health Care has an immediate opening for a Client Services Associatein our Oahu Home Care office...
  • 3/25/2024 12:00:00 AM

Kaneohe is located at 21°24′33″N 157°47′57″W / 21.40917°N 157.79917°W / 21.40917; -157.79917 (21.409200, -157.799084). Nearby towns include Kailua to the east, reached either by Kāneʻohe Bay Drive (State Rte. 630) or Kamehameha Highway (State Rte. 83), the former also providing a connection to Marine Corps Base Hawaii, and the latter connecting to Interstate H-3 and (at Castle Junction) Pali Highway (State Rte. 61) to Honolulu. Likelike Highway (State Rte. 63) runs southwest over and through the Koʻolau to Honolulu. Likelike provides connections to Kahekili Highway and Heʻeia, and H-3 south...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Associate jobs
$58,453 to $74,763
Kaneohe, Hawaii area prices
were up 1.9% from a year ago

Customer Success Associate
Support Customer Success leadership on client calls, account reviews, and follow-ups, making sure relevant feedback is communicated to our internal teams.
August 07, 2022
Act as coordinator and customer advocate for difficult customer issues, including the development and execution of root cause analysis and related plans for corrective action.
January 24, 2023
Provide feedback to the Customer Success and Product teams through identifying and reporting trends in common customer issues and key difficulties that users are experiencing.
March 03, 2023
Drive customer success as a point of contact for customers, advocating for their interests and giving voice to their feedback.
March 16, 2023
Attend on-site client service meetings, employee orientation meetings and health fairs.
May 18, 2023