Customer Success Associate jobs in North Carolina
Recently Added Customer Success Associate jobs
Customer Success Associate
- Curemd.com, Inc.
-
Carolina, NC
FULL_TIME
- About Us: CureMD excels in providing advanced tools and technologies that empower healthcare professionals to make informed decisions about patient care. Our state-of-the-art solutions harness the power of data analytics, artificial intelligence, and machine learning to analyze patient information, decipher patterns, and render actionable insights. These advanced technologies equip physicians with profound insights into each patient's health, enabling them to formulate precise diagnoses, implement highly effective treatment strategies, and deliver top quality care with ease. Job Overview: As a Customer Success Associate, you will play a crucial role in ensuring our customers receive outstanding support and assistance. You will collaborate closely with our overseas support team to provide seamless service to our clients. Additionally, you will have the opportunity to assist with device troubleshooting and basic support inquiries. Essential Job Responsibilities: Collaborate with our overseas support team to ensure a cohesive and efficient customer support process. Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring overall customer satisfaction. Assist customers with device troubleshooting and basic technical support. Build and maintain strong customer relationships through effective communication and problem-solving. Gather and analyze customer feedback to identify trends and opportunities for improvement. Work closely with cross-functional teams to relay customer feedback and enhance our products/services. Contribute to the development and improvement of customer support processes and procedures. Maintain accurate and detailed records of customer interactions and resolutions. Required Qualifications: Minimum of Bachelor's Degree (Healthcare Administration, Business, Engineering, Computer Science, or Communications preferred) Experience in EMR/EHR training or implementation is a plus Working knowledge of physician billing, clinical, and operational workflows for both in-patient and out-patient settings is a plus Experience working as a transcribe in a medical practice is a plus Sound analytical and problem solving skills Strong computer literacy and the comfort, ability, and desire to advance technical knowledge and understand industry standards Excellent verbal and written communication skills Willingness to travel nationally up to 40% of the time Compensation and Benefits: Competitive Base salary ranging from $40k-$60K Low-cost health benefits (Medical, Dental, Vision, and Ancillary) Competitive PTO package 100% 401K company matches up to 4% of the base salary. Industry best Learning and Development programs. Entrepreneurial culture with opportunities for growth and development #LI-Onsite #LI-WH1 CureMD is revolutionizing the healthcare industry by providing innovative health information systems and services to organizations of all sizes. Our award-winning solutions simplify decision-making, streamline operations, and ensure compliance with industry standards and best practices, saving time and effort while maximizing returns. Our vision is to offer adaptable, accessible, and affordable technology to every provider, paving the way for a healthier tomorrow. At CureMD, we believe in empowering teams to save lives with technological advancements, and we foster a culture that welcomes, develops, and promotes all employees to achieve our mutual goals.
- 1 Day Ago
Customer Success Associate
- Infovisa, Inc.
-
Cornelius, NC
FULL_TIME
- JOB DESCRIPTIONPosition Title: Customer Success Associate Location: Cornelius, NCEmployment Type: Full-Time M-F, ExemptDegree: 4-Year DegreeMinimum Experience: 3 YearsPosition Summary: The Customer Su...
- 5 Days Ago
Customer Success Associate
- Guidebook
-
Raleigh, NC
FULL_TIME
- ABOUT GUIDEBOOK:Guidebook is a simple yet powerful mobile application builder that lets you create an app in four easy steps with no technical skills required.Thousands of organizations across the glo...
- 28 Days Ago
Associate Customer Success Specialist (Entry Level)
- Follett School Solutions LLC
-
Charlotte, NC
FULL_TIME
- Position Overview: As an Associate Customer Success Specialist (CSS) your job is to ensure existing customers maintain their investment with Follett School Solutions through proactive outreach and day...
- 4 Days Ago
Associate Customer Success Representative Everyday Banking
- Wells Fargo
-
CHARLOTTE, NC
FULL_TIME
- About this role:Wells Fargo is seeking Associate Customer Success Representatives in Everyday Banking as part of Consumer and Small Business Banking Operations. Learn more about the career areas and l...
- 17 Days Ago
Digital Customer Success Associate - Opportunity for Working Remotely Charlotte, NC
- VMware
-
Charlotte, NC
FULL_TIME
- Broadcom’s Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere – whether they are engaging with our Customer Success, Professional Services, Global Sup...
- 2 Days Ago
Customer Success Associate jobs at Popular Companies
Customer Success Associate (Utilities - Remote)
- Careerbuilder
-
Los Altos, CA
- Customer Success Associate The Company Youll Join At Bidgely (which means "electricity" in Hindi), we work to accelerate...
- 4/16/2024 12:00:00 AM
Customer Success Associate
- EcoEnclose
-
Louisville, CO
- Job Type: Full Time In-Person Work Environment. Summary: EcoEnclose is a Colorado-based, fast-growing company that speci...
- 4/14/2024 12:00:00 AM
Customer Success Associate
- Wolters Kluwer
-
Chicago, IL
- Additional Job Description We are currently seeking dynamic Customer Success Associates to join our growing teams across...
- 4/14/2024 12:00:00 AM
Customer Success Associate
- Verse Medical
-
New York, NY
- About Verse Medical We're building the software infrastructure that enables hospital-quality care, at home. As healthcar...
- 4/13/2024 12:00:00 AM
Sr. Customer Success Associate Bilingual - English/French
- Professional Alternatives
-
Houston, TX
- Job Description Job Description In this role you will provide professional, day-to-day support for our field sales repre...
- 4/13/2024 12:00:00 AM
Customer Success Associate
- YCharts
-
Chicago, IL
- Position: Customer Success Associate Location: Chicago, IL - Hybrid or Remote (EST, CST time zones) In Office Requiremen...
- 4/12/2024 12:00:00 AM
Customer Success Associate
- Coalition Greenwich (a division of CRISIL)
-
Stamford, CT
- About CRISIL Limited: CRISIL is a leading, agile and innovative global analytics company driven by its mission of making...
- 4/12/2024 12:00:00 AM
Customer Success Associate
- Trigenx
-
Washington, DC
- Hybrid/Remote Position About the role: Our Customer Success Associates pick up where our Implementation team leaves off,...
- 4/12/2024 12:00:00 AM
About North Carolina
North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Associate jobs
$53,916 to $68,959
Most Popular Cities in North Carolina for Customer Success Associate Jobs
What does a Customer Success Associate do?
Customer Success Associate
Attend on-site client service meetings, employee orientation meetings and health fairs.
May 18, 2023
Drive customer success as a point of contact for customers, advocating for their interests and giving voice to their feedback.
March 16, 2023
Provide feedback to the Customer Success and Product teams through identifying and reporting trends in common customer issues and key difficulties that users are experiencing.
March 03, 2023
Act as coordinator and customer advocate for difficult customer issues, including the development and execution of root cause analysis and related plans for corrective action.
January 24, 2023
Support Customer Success leadership on client calls, account reviews, and follow-ups, making sure relevant feedback is communicated to our internal teams.
August 07, 2022