Customer Success Associate jobs in Temple, TX
Recently Added Customer Success Associate jobs
Customer Success Account Manager
- Acer America Corporation
-
Temple, TX
FULL_TIME
-
Summary: The primary responsibility of this role is to actively collaborate with and support our Field Team in providing exceptional support to both our team members and customers alike. Key duties include assisting Acer resellers in product selection and managing smaller opportunities, proficiently navigating Acer's SPP System, and ensuring our largest clients receive thorough follow-up support post-large purchases. This includes coordinating premier support setup and ensuring adherence to post-sales commitments such as spare parts pools.
Responsibilities:- Serves as a pre and post-sale point of contact for clients/customers for a specific geographical territory.
- Demonstrates product features beyond and specifications to help the customer achieve specific business results and maximum value from the product(s)/services.
- Recommends specific solutions to achieve customer’s desired result.
- Holds responsibility for identifying opportunities and closing additional revenue from a specific territory while also working with the field territory managers, including upselling and cross-selling of related products/services; accountable for client renewal and retention results.
- May handle escalations and coordinate across functional areas of the company, including Marketing, Sales, Professional Services, Engineering, Finance, Training, and/or Support.
- Support 4-5 Field Sales Managers by helping answer customer questions, concerns, etc.
- Follow up with our largest 50 customers to ensure their needs are met.
- Help smaller partners identify which products fit their customers' needs the best.
- A Degree is preferred but not required.
- 2-4 years of related experience.
- Ability to work both independently and as part of a team.
- Working knowledge and current experience using Microsoft Office (Msft Suite), O365.
- Previous experience in technology manufacturer or retailer is a plus.
- Attention to detail and good at multi-tasking.
- Great communication and follow-up skills.
Work Environment: While performing the duties of this job, the employee works in ambient room temperatures with lighting and traditional office equipment as found in a typical office environment.
Acer is an EEO employer that considers applicants for all positions without regard to race, color, creed, religion, gender, age, national origin, marital status, status with regard to public assistance, disability, veteran status or preferred orientation. - 5 Days Ago
Customer Success Account Manager
- Acer America Corporation
-
Temple, TX
FULL_TIME
- Summary: The primary responsibility of this role is to actively collaborate with and support our Field Team in providing exceptional support to both our team members and customers alike. Key duties in...
- 5 Days Ago
Marketing Assistant
- Landon McGuire, Broker Associate
-
College Station, TX
PART_TIME
- Job Title: Part-Time Marketing Assistant (Real Estate) Overview: I am seeking a dynamic and motivated Part-Time Marketing Assistant to support my real estate business. As a Realtor, I am looking for s...
- 6 Days Ago
Customer Service Associate
- Heart Of Texas Goodwill Industries
-
College Station, TX
PART_TIME,FULL_TIME
- SUMMARY: Assists with store operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following, other duties may be assigned: Greets customers upon encounter Assists customers as needed in findi...
- 29 Days Ago
Customer Service Associate
- Heart Of Texas Goodwill Industries
-
Belton, TX
FULL_TIME
- SUMMARY: Assists with store operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following, other duties may be assigned: Greets customers upon encounter Assists customers as needed in findi...
- 1 Month Ago
Customer Support Associate
- At Home
-
College Station, TX
PART_TIME
- $10.00-13.00/hour The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complet...
- 1 Month Ago
Filters
- Current Active Filter
- Temple, TX
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Customer Success Associate jobs found in Temple, TX area
Service Advisor - Horny Toad Harley-Davidson
- Sonic Automotive
-
Temple, TX
- Company Description Horny Toad Harley-Davidson® has been a proud member of the Central Texas, Temple, Killeen, Copperas ...
- 4/24/2024 12:00:00 AM
Patient Coordinator (Part-time)
- Benevis
-
Killeen, TX
- Overview: Patient Coordinator - Topaz Dentistry & Braces Killeen, TX Work for a company that is truly making the world a...
- 4/24/2024 12:00:00 AM
Patient Access Rep
- RPC Company
-
Temple, TX
- Job Description Job Description Established, leading healthcare organization committed to delivering exceptional patient...
- 4/23/2024 12:00:00 AM
Dickey's - Food Service - Full Time Church's Chicken - Waco, TX
- Road Ranger
-
Waco, TX
- Description Our Dickey's Food Service Staff are dedicated to serving up fresh-made, delicious barbecue and other offerin...
- 4/23/2024 12:00:00 AM
Customer Service Specialist
- AdaptHealth LLC
-
Temple, TX
- AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services...
- 4/22/2024 12:00:00 AM
Church's - Food Service - Part Time Church's Chicken - Waco, TX
- Road Ranger
-
Waco, TX
- Description Our Church's Food Service Staff are dedicated to serving up fresh-made, delicious chicken and other offering...
- 4/22/2024 12:00:00 AM
Customer Service Representative 6759
- Checkngo
-
Temple, TX
- Customer Service Representative 6759 page is loaded **Customer Service Representative 6759** **Customer Service Represen...
- 4/21/2024 12:00:00 AM
FT Customer Service Representative - Work From Home>
- ARIVE
-
Harker Heights, TX
- [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
- 4/20/2024 12:00:00 AM
About Temple, Texas
Temple is a city in Bell County, Texas, United States. As of 2016, the city has a population of 73,600 according to a US census estimate.
Located near the county seat of Belton, Temple lies in the region referred to as Central Texas and is a principal city in the Killeen–Temple–Fort Hood Metropolitan Statistical Area, which as of 2015 had a population of 450,051. Located off Interstate 35, Temple is 65 miles (105 km) north of Austin and 34 miles (55 km) south of Waco.
Temple has developed as a small city with a number of arts and retail amenities not typically associated with a smaller commun...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Associate jobs
$50,714 to $64,864
Temple, Texas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Customer Success Associate do?
Customer Success Associate
Support Customer Success leadership on client calls, account reviews, and follow-ups, making sure relevant feedback is communicated to our internal teams.
August 07, 2022
Act as coordinator and customer advocate for difficult customer issues, including the development and execution of root cause analysis and related plans for corrective action.
January 24, 2023
Provide feedback to the Customer Success and Product teams through identifying and reporting trends in common customer issues and key difficulties that users are experiencing.
March 03, 2023
Drive customer success as a point of contact for customers, advocating for their interests and giving voice to their feedback.
March 16, 2023
Attend on-site client service meetings, employee orientation meetings and health fairs.
May 18, 2023