Customer Success Consultant jobs in Tacoma, WA

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Customer Success Coordinator
  • Actriv Healthcare
  • Tacoma, WA FULL_TIME
  • POSITION SUMMARY


    As a Customer Success Coordinator at Actriv, you will undertake a variety of tasks such as placement of employees, filling and replacing contracts/per diem orders, building and updating schedules and calendars, replacing callouts, etc. You will also ensure that the company complies with all relevant laws regarding employment. 


    Successful candidates for the Customer Success Coordinator role will be excellent communicators, have empathy, consistency, will be thorough in their approach, able to foster relationships with both employees and external vendors with a detailed oriented working style. The goal is to ensure that our partner healthcare organization's staffing requirements are always met and employees work in a friendly, supportive environment.


    ON ANY GIVEN DAY, YOU COULD BE DOING THESE THINGS

    * Obtain detailed assignment information from customers and utilize it to provide effective customer service.

    * Schedule/Coordinate client care staff according to client's needs and specialties, especially immediate or last minute orders.

    * Managing daily, weekly and monthly client orders.

    * Manage/Develop work schedules by allocating employees open shifts and assignments.

    * Troubleshoot to resolve the problems or complaints of customers and employees.

    * Accurately enter and maintain data relative to scheduling using company software.

    * Assist new employees in acclimating to facility policies, procedures and routines as needed.

    * Provide customer service to clinical staff and clients.

    * Strictly oversee and implement client contact requirements.

    * Ensure compliance with internal and external policies and regulation.

    * Create shift reports.

    * Conduct routine maintenance to database.

    * Perform other related duties as needed.


    WHAT WE EXPECT FROM YOU: Knowledge

    * Bachelor's Degree

    * At least 2 years experience in a Staffing role performing similar work duties

    * Experience with Microsoft Office Suite


    WHAT WE EXPECT FROM YOU: Attributes

    * Detail oriented

    * Problem solving skills

    * Healthcare experience/knowledge preferred

    * Must be able to commute to the office 5 days a week

    \n


    Available Work Hours
    • Monday-Friday: 8am-5pm or 9am-6pm


    \n
    $25 - $30 an hour
    Benefits:
    401(k)
    Dental insurance
    Health insurance
    Paid time off
    Vision insurance
    \n

    Why Join Actriv:

     

    1. Innovative HealthTech Environment: Work at the forefront of healthcare innovation with technology that enhances the efficiency of care delivery.

    2. Impact-Driven Mission: Be part of a mission-driven organization that’s solving critical healthcare staffing shortages and improving patient care.

    3. Competitive Compensation package, including base salary and performance-based incentives.

    4. Culture of Excellence: Join a culture committed to excellence, where high standards are set, met, and recognized.

    5. Dedicated Leadership: Work with transparent and supportive leadership that’s open to feedback and invests in its employees.

    6. Social Responsibility: Align with a company that has a strong sense of social responsibility and contributes positively to the community.


    About Actriv Healthcare


    Actriv Healthcare is reinventing the way healthcare professionals connect with facilities - leveraging technology to help healthcare professionals do what they love by matching them with shifts that fit their lifestyles. Actriv’s solutions ensure that health care facilities get on-demand shift coverage so they can deliver the best quality care to their patients. With offices in Tacoma, Seattle, Vancouver (WA), and Plano, TX, Actriv’s customer-centric professionals recruit clinicians and offer an unparalleled experience from on-boarding, credentialing, and training; to providing day to day 24/7 support. 


    Want to learn more about #ActrivLife? Check us out on social!

    Facebook

    Instagram

    Twitter


    Actriv is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


  • 4 Days Ago

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Customer Success Representative
  • Plastic Express
  • Kent, WA FULL_TIME
  • Company OverviewCome join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, moder...
  • 4 Days Ago

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Customer Success Coordinator
  • Actriv Healthcare
  • Tacoma, WA FULL_TIME
  • POSITION SUMMARYAs a Customer Success Coordinator at Actriv, you will undertake a variety of tasks such as placement of employees, filling and replacing contracts/per diem orders, building and updatin...
  • 23 Days Ago

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Customer Success Regional Team Manager
  • Canonical
  • Tacoma, WA FULL_TIME
  • Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise init...
  • 14 Days Ago

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Enterprise Customer Success Manager APAC
  • Canonical
  • Tacoma, WA FULL_TIME
  • The role of an Enterprise Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of ...
  • 15 Days Ago

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Remote Sales Consultant: Drive Success, Reap Rewards
  • Kenneth Brown Agency
  • Tacoma, WA FULL_TIME
  • Join Our Award-Winning Team and Propel Your Career to New Heights!Our company has been recognized as a Top Company Culture for consecutive years by Entrepreneur Magazine, with outstanding employee rat...
  • 4 Days Ago

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0 Customer Success Consultant jobs found in Tacoma, WA area

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Account Associate - State Farm Agent Team Member
  • Ryan McCloskey - State Farm Agent
  • Puyallup, WA
  • About Us Thank you for considering our career opportunities! I opened my office with the goal of creating something grea...
  • 12/11/2024 12:00:00 AM

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Specimen Collections & Court Liaison Agent/Tacoma, WA
  • www.2wm.com
  • Tacoma, WA
  • Job Description Job Description BASIC FUNCTION This position serves as front desk contact for internal and external cust...
  • 12/10/2024 12:00:00 AM

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Customer Service Representative - State Farm Agent Team Member
  • Candy Rawson - State Farm Agent
  • Tacoma, WA
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to th...
  • 12/10/2024 12:00:00 AM

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Customer Relations Representative - State Farm Agent Team Member
  • Tyler McClung - State Farm Agent
  • Puyallup, WA
  • Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to t...
  • 12/10/2024 12:00:00 AM

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Customer Relations Representative - State Farm Agent Team Member
  • Candy Rawson - State Farm Agent
  • Bonney Lake, WA
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to th...
  • 12/10/2024 12:00:00 AM

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Customer Service Representative - State Farm Agent Team Member
  • Julia Johnson - State Farm Agent
  • Auburn, WA
  • Benefits: 401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Training & ...
  • 12/9/2024 12:00:00 AM

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Remote Client Support Agent
  • Magical Destinations Travel
  • Tacoma, WA
  • Growing your career as a Full or Part- Time Remote Client Support Agent is an incredible opportunity to develop valuable...
  • 12/8/2024 12:00:00 AM

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Customer Service And Sales Support Representative - No Experience Required
  • Rustman Agency
  • Puyallup, WA
  • We are seeking passionate individuals to join us in providing top-notch coverage and exceptional service. Unlock your po...
  • 12/7/2024 12:00:00 AM

Tacoma (/təˈkoʊmə/ tə-KOH-mə) is a mid-sized urban port city and the county seat of Pierce County, Washington, United States. The city is on Washington's Puget Sound, 32 miles (51 km) southwest of Seattle (of which it is the largest satellite city), 31 miles (50 km) northeast of the state capital, Olympia, and 58 miles (93 km) northwest of Mount Rainier National Park. The population was 198,397, according to the 2010 census. Tacoma is the second-largest city in the Puget Sound area and the third largest in the state. Tacoma also serves as the center of business activity for the South Sound re...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Consultant jobs
$58,639 to $99,681
Tacoma, Washington area prices
were up 2.8% from a year ago

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