Customer Success Coordinator jobs in Altus, OK

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Customer Success Representative
  • City of Farmers Branch
  • Dodson, TX FULL_TIME
  • JOB
    Serves as the first contact for visitors to Farmers Branch City Hall. Greets and directs visitors, provides prompt and courteous service to promote a positive, professional image of the city. Under general supervision, performs daily duties of customer service at the public counter and assists customers, over the phone and in-person, with a range of questions related to general permits, inspections, utility, and general city inquiries.

    EXAMPLE OF DUTIES
    Creates, maintains, and updates guidelines, departmental forms, and informational handouts for the public counter. Answers multi-line phone for inspections, permits, utilities and general city business.Receives and reviews all permit applications and submittal documents for all types of permits and verifies the information is accurate and complete to process.Assigns workflows for permit submittals.Schedules inspections requested by phone or in person.Responds to online inquiries and assists online customers with applications, registrations, logins, fee payments, inspections, and utility payments.Takes fees for various types of permits, utilities, and other miscellaneous fees.Processes ambulance and retiree billing and payments.Assists with petty cash drawer.Take and process public information requests.Set up new utility accounts.Provide technical support for online action center.Perform clerical and administrative duties, including but not limited to; scanning, faxing, copying, data entry, answering phone calls, responding to emails, maintaining calendars, filing, preparing, and processing incoming and outgoing mail, and other duties as assigned.Communicate with city staff as needed.Create and or deliver City welcome packets to residents and businessesCoordinate and or deliver the daily deposit to the bank.

    SUPPLEMENTAL INFORMATION
    Knowledge of technical information and procedures related to area of assignment.Knowledge of computers and related equipment, hardware, and software for area of assignment.Knowledge of money handling policies and procedures.Knowledge of building rules, regulations, codes, and ordinances.Knowledge of City policies and procedures.Skill in effective verbal and written communication.Skill in effectively responding to or referring technical inquires related to area of assignment.Skill in entering, maintaining, updating, and retrieving database information. Skill in computing accurate feels fees or payments due and proving receipts and change.Skill in resolving customer complaints and concerns. Ability to provide excellent organizational and written and verbal communication .Ability to provide excellent customer service including a desire to help customers regardless of their circumstance.Ability to assess the nature of calls or in-person questions, ask probing questions to understand the reason for the call or visit, and determine the most appropriate way to handle the inquiry or know the appropriate city staff to handle it. Ability to handle cashiering functions such as balancing cash drawers, preparing associated daily deposits and conducting daily reconciliation.Work is of a skilled nature requiring a comprehensive, practical knowledge of a technical field with use of analytical judgement and decision-making abilities appropriate to the work environment of the organization.
  • 13 Days Ago

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Site Coordinator
  • Deutsche Windtechnik
  • Woodward, OK FULL_TIME
  • Deutsche Windtechnik is Germany’s largest Independent Service Provider, offering a comprehensive service package for Wind Turbine Generators (WTG) from one single source. With more than 9,000 WTGs und...
  • Just Posted

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HR Coordinator
  • SLP Operations, LLC
  • Childress, TX FULL_TIME
  • DescriptionAt CHILDRESS HEALTHCARE CENTER Our commitment is to provide love, attention and optimal care one resident at a time. We realize consistently fulfilling this commitment depends on the succes...
  • 2 Days Ago

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Office Coordinator
  • HUMANITY HOSPICE LLC
  • Woodward, OK OTHER
  • Job Details Job Location: Humanity Hospice Woodward - Woodward, OK Position Type: Full Time Education Level: High School Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Primarily M-F...
  • 7 Days Ago

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Office Coordinator
  • HUMANITY HOSPICE LLC
  • Woodward, OK OTHER
  • Job Details Job Location: Humanity Hospice Woodward - Woodward, OK Position Type: Full Time Education Level: High School Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Primarily M-F...
  • 7 Days Ago

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Customer Service Representative
  • Pak-A-Sak
  • Childress, TX FULL_TIME
  • Starting at $12.00 per hourAs a Customer Service Representative for Pak-A-Sak Convenience Stores, you will be responsible for many of the day-to-day operations involved in running a store. These may i...
  • 20 Days Ago

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0 Customer Success Coordinator jobs found in Altus, OK area

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Company Driver
  • National Carriers
  • Altus, OK
  • Company Driver Benefits All New Pay Increase - $80,000+ Per Year* Longevity Pay - We reward our drivers to stay here. Ou...
  • 4/25/2024 12:00:00 AM

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Heavy Truck Repair Shop Manager
  • DECISIVE TRUCK REPAIR LLC
  • Altus, OK
  • Job Description Job Description If you've been crafting your knowledge and skills for years and always wanted to open a ...
  • 4/25/2024 12:00:00 AM

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KFC General Manager
  • KFC
  • Altus, OK
  • At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serv...
  • 4/25/2024 12:00:00 AM

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CASHIER (full-time & part-time opportunities)
  • Murphy USA
  • Altus, OK
  • As one of the largest national gasoline and convenience retailers with more than 1,650 stores in 27 states, we know that...
  • 4/25/2024 12:00:00 AM

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Signal Maintainer (Safety)
  • CSX
  • Altus, OK
  • Responsibilities Assist in the installation, repairing, testing and maintenance of various railroad signals and grade cr...
  • 4/24/2024 12:00:00 AM

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Greenhouse Department Team Member
  • Tractor Supply Co
  • Altus, OK
  • Responsibilities This position is responsible for all aspects of maintaining the Greenhouse and all products inside and ...
  • 4/24/2024 12:00:00 AM

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Receptionist
  • Jamison Professional Services
  • Altus, OK
  • Jamison Professional Services, Inc. (“Jamison”) is currently seeking a qualified and motivated candidate for the positio...
  • 4/23/2024 12:00:00 AM

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719 Behavioral Health Center Manager
  • HELEN FARABEE CENTER
  • Vernon, TX
  • Job Details Job Location Wilbarger County BHC - Vernon, TX Position Type Full Time Education Level Bachelor/Master's Sal...
  • 4/22/2024 12:00:00 AM

Altus (pronounced AL-tus) is a city and the county seat in Jackson County, Oklahoma, United States. The population was 19,813 at the 2010 census, a loss of 7.7 percent compared to 21,454 at the 2000 census. Altus is home to Altus Air Force Base, the United States Air Force training base for C-17, KC-46 and KC-135 aircrews. It is also home to Western Oklahoma State College and Southwest Technology Center. Altus is located in northeastern Jackson County. It is situated in what used to be Old Greer County, an area with disputed ownership until a Supreme Court decision awarded it to Oklahoma Terri...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Coordinator jobs
$32,633 to $41,847
Altus, Oklahoma area prices
were up 1.2% from a year ago

Customer Success Coordinator
Communicate with internal and external customers through various channels while maintaining a friendly, positive, empathetic and professional attitude and ensuring satisfaction.
March 19, 2021
Participates in on-duty support within the Customer Success team, which may include evening and weekend support.
July 07, 2021
Actively participate in learning client needs, taking on more responsibility as directed by Account Manager.
July 22, 2021
Manage multiple concurrent data migration and integration projects across multiple phases by owning the inputs and managing deliverables, including time management, deadlines, client communications and management of expectations.
October 14, 2021
Assist the Customer Success team in their day-to-day operations including pulling morning reports, availability for proposals, and help with special projects and other duties and assignments.
October 21, 2021
Develop comprehensive Business Requirement Documentation (BRDs) to be shared with internal and external stakeholders that can include spreadsheets, diagrams and process maps to document goals.
October 25, 2021