Customer Success Coordinator jobs in Providence, RI

U
Coordinator, Engineering Success Center
  • University of Rhode Island
  • Kingston, RI FULL_TIME
  • Position Information

    Posting Number
    SF01759

    Job Title
    Coordinator, Engineering Success Center

    Position Number
    109843

    FTE
    1.00

    FLSA
    Exempt

    Position Type
    Professional Staff

    Union
    PSA/NEA - Professional Staff Assoc

    Pay Grade Level
    Grade Level: 10

    Pay Grade Range
    Salary Range: $55,761 - $84,216

    Status
    Calendar Year, Full-time, Limited

    Department Information

    Department
    Dean Engineering

    Contact(s)
    Please note: Job applications must be submitted directly online only at: (https://jobs.uri.edu)

    Contact Phone/Extension

    Contact Email

    Physical Demands

    Campus Location
    Kingston

    Grant Funded
    No

    Extension Contingency Notes
    This is a full time calendar year position limited to May 31, 2025 with anticipated renewal.

    Job Description Summary
    The search will remain open until the position has been filled. First consideration will be given to applications received by April 25, 2024. Applications received after April 25, 2024, may be reviewed depending on search progress and needs, but are not guaranteed full consideration.

    ______________________________________________________________________________________________________

    Basic Function:

    Responsible for fostering outreach and support programs, coordinating recruitment efforts, supporting student retention initiatives, managing the undergraduate research program, maintaining the center’s online presence, and providing data-driven reports on the center’s effectiveness.

    Duties and Responsibilities
    Essential Duties and Responsibilities:

    Coordinate off-campus outreach and recruitment initiatives for the College of Engineering.

    Oversee and direct the operations of the College’s Living Learning Community (ELLC).

    Oversee and direct initiatives to improve student retention.

    Coordinate operational activities of the College’s undergraduate research program.

    Assist the Associate Dean for Academic and Faculty Affairs with efforts that support student success.

    Work occasionally on evenings and weekends as required.

    Other Duties and Responsibilities:

    Perform additional duties as required.

    Licenses, Tools, and Equipment:

    Personal computers, printers; spreadsheet, word processing, database, and presentation software.

    Required Qualifications
    Required:

    1. Master’s degree, or, Bachelor’s degree with a minimum two years of experience in business, counseling, education, college student personnel, engineering, or related field.

    2. Demonstrated experience working with high school and/or undergraduate students.

    3. Demonstrated ability to manage multiple priorities, programs, and projects.

    4. Demonstrated attention to detail, time management, and organizational skills.

    5. Demonstrated strong interpersonal and verbal communication skills.

    6. Demonstrated proficiency in written communication skills.

    7. Demonstrated presentation skills.

    8. Demonstrated ability to work with diverse groups/populations.

    Preferred Qualifications
    Preferred:

    1. Demonstrated experience working in programs that support student recruitment, retention, and academic success.

    2. Demonstrated program administration experience in the areas of student life, student affairs, and/or academic affairs.

    ________________________________________________________________________________________________

    ALL REQUIREMENTS ARE SUBJECT TO POSSIBLE MODIFICATION TO REASONABLY ACCOMMODATE INDIVIDUALS WITH DISABILITIES.

    Environmental Conditions
    This position is not substantially exposed to adverse environmental conditions.

    Posting Date
    04/04/2024

    Closing Date

    Special Instructions to Applicants
    Please attach the following 3 (PDF) documents to your online Employment Application:
    (#1) Cover letter.
    (#2) Resume.
    (#3) “Other Document-References” – the names and contact information of three professional references. (Note: this document is required even though references may be listed on the application).

    Quicklink for Posting
    https://jobs.uri.edu/postings/13211

    Applicant Documents

    Required Documents
    • Cover Letter/Letter of Application
    • Resume
    • Other Document - References
    Optional Documents

  • 11 Days Ago

C
Outbound Customer Care Advocate
  • Customer Service Providers
  • Warwick, RI FULL_TIME
  • In this role the candidate will initiate a callout to potential accountholders that are eligible for a Total Control Account (TCA). TCA's are financial accounts, that are similar to checking/saving ac...
  • 8 Days Ago

S
Experienced primary school teachers urgently needed
  • Success Academy
  • Albion, RI FULL_TIME
  • We are an EasyHiring recruiting company that is looking for candidates for our partners for the position of Entry-level to Experienced Teachers – Hiring now! New York NY in Pawtucket for work in New Y...
  • 15 Days Ago

S
Behavior Technician
  • Success On The Spectrum
  • Lincoln, RI FULL_TIME
  • Ahoy, Matey! Success On The Spectrum is a national ABA therapy franchise that teaches valuable life skills to children with Autism. Our model combines the most effective methods of Applied Behavior An...
  • 1 Day Ago

S
Entry-level to Experienced Teachers - Retirement Plan New York NY
  • Success Academy
  • Pawtucket, RI FULL_TIME
  • Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teach...
  • 6 Days Ago

S
Entry-level to Experienced Teachers - PTO New York NY
  • Success Academy
  • Pawtucket, RI FULL_TIME
  • Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teach...
  • 6 Days Ago

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0 Customer Success Coordinator jobs found in Providence, RI area

C
Sales Associate/Customer Service
  • Cygnus Management Group Inc
  • Providence, RI
  • Job Description Job Description Sales Associate/Customer Service Cygnus Management Group has several openings for a Sale...
  • 4/18/2024 12:00:00 AM

C
Customer Service Representative - Holbrook, MA
  • CRH
  • Holbrook, MA
  • Job ID: 491317 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with a...
  • 4/18/2024 12:00:00 AM

N
Member Service Representative I - Navigant Credit Union
  • Navigant Credit Union
  • Providence, RI
  • Job Description Job Description Skills for Rhode Islands Future is recruiting candidates forNavigant Credit Union. Pleas...
  • 4/17/2024 12:00:00 AM

C
Outpatient Service Representative South County PT Days
  • Care New England Health System
  • Wakefield, RI
  • Outpatient Services Representative South County: Covers front desk reception, registration, scheduling in our South Coun...
  • 4/17/2024 12:00:00 AM

B
Account Associate
  • Benjamin Moore
  • Milford, MA
  • At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We ...
  • 4/16/2024 12:00:00 AM

D
Customer Experience Leader
  • Dibbs Inc.
  • Newport, RI
  • **Customer Experience Leader** Customer Support Newport, Rhode Island Minimum Experience **Mid-level** Compensation **$4...
  • 4/16/2024 12:00:00 AM

B
Account Associate
  • Benjamin Moore
  • Milford, MA
  • At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We ...
  • 4/14/2024 12:00:00 AM

I
Patient Coordinator (Front Office)
  • Ivy Rehab
  • Providence, RI
  • Description Position at Ivy Rehab Physical Therapy Patient Coordinator (40 hours/week) Ivy Rehab Physical Therapy - Outp...
  • 4/14/2024 12:00:00 AM

The Providence city limits enclose a small geographical region with a total area of 20.5 square miles (53 km2); 18.5 square miles (48 km2) of it is land and the remaining 2.1 square miles (5.4 km2) is water (roughly 10%). Providence is located at the head of Narragansett Bay, with the Providence River running into the bay through the center of the city, formed by the confluence of the Moshassuck and Woonasquatucket Rivers. The Waterplace Park amphitheater and riverwalks line the river's banks through downtown. Providence is one of many cities claimed to be founded on seven hills like Rome. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Coordinator jobs
$40,368 to $51,767
Providence, Rhode Island area prices
were up 1.6% from a year ago

Customer Success Coordinator
Communicate with internal and external customers through various channels while maintaining a friendly, positive, empathetic and professional attitude and ensuring satisfaction.
March 19, 2021
Participates in on-duty support within the Customer Success team, which may include evening and weekend support.
July 07, 2021
Actively participate in learning client needs, taking on more responsibility as directed by Account Manager.
July 22, 2021
Manage multiple concurrent data migration and integration projects across multiple phases by owning the inputs and managing deliverables, including time management, deadlines, client communications and management of expectations.
October 14, 2021
Assist the Customer Success team in their day-to-day operations including pulling morning reports, availability for proposals, and help with special projects and other duties and assignments.
October 21, 2021
Develop comprehensive Business Requirement Documentation (BRDs) to be shared with internal and external stakeholders that can include spreadsheets, diagrams and process maps to document goals.
October 25, 2021