Customer Success Manager jobs in Alexandria, LA

The Customer Success Manager resolves client issues, researches problems, and makes recommendations for potential product enhancements or modifications. Maintains and increases sales by cultivating client relationships and meeting their operational needs. Being a Customer Success Manager may assist in the preparation of sales forecasts, quotes or negotiations. Explores various marketing channels to improve sales performance. In addition, Customer Success Manager requires a high school diploma or its equivalent. Typically reports to a manager. Being a Customer Success Manager works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Success Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Customer Accounts Manager
  • Talent Acquisition/Human Resources, The Aaron's Family of Companies
  • Natchitoches, LA FULL_TIME
  • Average Annual Total Compensation $29,640   This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time period. All average pay/compensation amounts are estimates and are not guarantees of any specific hourly wage or incentive compensation amount, nor of future performance.    Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy Second up to the General Manager Build authentic customer relationships to support customers in their ownership goals and drive sales Manage the collections process by counseling customers to gain timely lease/merchandise renewals Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements Contact customers who have not renewed merchandise agreements Maintain customers contact over the phone and through home visits Update customers information and maintain accuracy Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals Clean and certify merchandise in the cleaning station for all merchandise personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any other reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.    Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of college or two years of previous management experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron’s Brand and protect company assets Maintain a professional appearance Proficient computer skills
  • 1 Month Ago

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Assistant Manager, Customer Service & Customer Field Services
  • City of Alexandria, LA
  • Alexandria, LA FULL_TIME
  • The purpose of this classification is to develop, monitor and review internal control procedures and to assist in managing, overseeing, and directing the daily operations of the customer service and c...
  • 23 Days Ago

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Assistant Manager, Customer Operations - Alexandria Commons
  • Old Navy
  • Alexandria, LA FULL_TIME
  • About the RoleIn this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of t...
  • 15 Days Ago

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Customer Advocate
  • Community Choice Financial Family of Brands
  • Alexandria, LA FULL_TIME
  • Who We Are To continue providing even more financial solutions and rewarding career opportunities to support the communities where we live and work, the TMX Finance Family of Companies is now part of ...
  • 14 Days Ago

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Customer Service
  • Allstar Recovery, LLC
  • Natchez, MS FULL_TIME
  • Customer Service Effectively manage incoming calls from clients and debtors Identify and assess clients’ needs to achieve satisfaction Complete computer updates and records Provide accurate, valid and...
  • 1 Day Ago

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Customer Service
  • KEYSER AVE.,,NATCHITOCHES,LA
  • Natchitoches, LA FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 4 Days Ago

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0 Customer Success Manager jobs found in Alexandria, LA area

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Customer Service Representative - Work From Home>
  • Healthon
  • Pineville, LA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/19/2024 12:00:00 AM

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Customer Service Coordinator - Work From Home>
  • The Auctus Group LLC
  • Pineville, LA
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / 401K match - As a Customer...
  • 4/19/2024 12:00:00 AM

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Customer Service Representatives Pineville, LA 2990 Louisiana Hwy 28 East 71360
  • Pizza Hut Shop
  • Pineville, LA
  • 2990 Louisiana Hwy 28 East **Pineville, LA 71360** **Customer Service Representatives** **Description:** What's on the m...
  • 4/19/2024 12:00:00 AM

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Deli Associate
  • Walmart
  • Alexandria, LA
  • **Job Description:** As a Deli Associate at Walmart, you will be responsible for providing exceptional service to our cu...
  • 4/19/2024 12:00:00 AM

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Greeter
  • Walmart
  • Alexandria, LA
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/19/2024 12:00:00 AM

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Retail Key Holder Part-Time
  • Office Depot
  • Alexandria, LA
  • Job Description At Office Depot Inc., the Service Advisor - Key Carrier (KC) is a part-time role providing "total soluti...
  • 4/18/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Pineville, LA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/16/2024 12:00:00 AM

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At Home Customer Service
  • Carmax
  • Alexandria, LA
  • Responsibilities You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processi...
  • 4/15/2024 12:00:00 AM

Alexandria is the ninth-largest city in the state of Louisiana and is the parish seat of Rapides Parish, Louisiana, United States. It lies on the south bank of the Red River in almost the exact geographic center of the state. It is the principal city of the Alexandria metropolitan area (population 153,922) which encompasses all of Rapides and Grant parishes. Its neighboring city is Pineville. In 2010, the population was 47,723, an increase of 3 percent from the 2000 census....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Manager jobs
$52,331 to $72,863
Alexandria, Louisiana area prices
were up 1.2% from a year ago