Customer Success Manager jobs in Allentown, PA
The Customer Success Manager resolves client issues, researches problems, and makes recommendations for potential product enhancements or modifications. Maintains and increases sales by cultivating client relationships and meeting their operational needs. Being a Customer Success Manager may assist in the preparation of sales forecasts, quotes or negotiations. Explores various marketing channels to improve sales performance. In addition, Customer Success Manager requires a high school diploma or its equivalent. Typically reports to a manager. Being a Customer Success Manager works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Success Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Success Manager jobs
Client Success Manager
- Credorax
-
Center, PA
FULL_TIME
-
Overview
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.ResponsibilitiesShift4 is expanding our team of Client Success Managers and looking for high-performing professionals to help lead the charge in this critical department. Client Success Managers are the bridge between Shift4 and our many commercial employees and partners. Client Success Managers are responsible for taking full ownership of the boarding to Go-Live process for Shift4’s SkyTab POS customers.- Working with the merchant and Shift4 Solutions Specialists to gather the information required to submit a SkyTab deal for approval and programming
- Making sure SS / Partner send CSM intro email, which CSM will respond to with contact info and missing info needed to complete the order confirmation process.
- Taking full ownership of the order review process for managing the deal through installation and training. This includes coordinating with the local office to ensure programming is completed, installation (where additional adjustment programming is expected), and training. Following the deal through the build process, periodically updating the Solution Specialist, Local Manager, Regional Manager through reporting on all the deals they are responsible for.
- The CSM will work with the merchant, installer, and local office to capture a signed satisfaction survey by the merchant after install and training and will also resolve any open issues discovered
- Understanding and presenting Shift4’s various product and service offerings to potential clients.
- Ongoing training and advanced education in regards to the industry, services, equipment, and solutions.
- Organization and ability to complete and submit documentation, new paperwork, and sales reports in a timely and accurate manner.
Qualifications- 2 years of industry experience is required.
- Established record of continually meeting and exceeding sales goals and corporate standards.
- Ability to work in a group setting, contribute ideas for further growth and direction of the department.
- Ability to thrive in a fast-paced environment.
- Exceptional organizational skills, especially with email and tasks.
- Ability to work with and effectively use multiple companywide systems and departments with ease.
- Valid driver’s license along with reliable transportation.
Location Requirements- Hybrid (4 Days In-Office) in Center Valley, PA; Las Vegas, NV; Tampa, FL; or Morrisville, NC
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. - 16 Days Ago
Client Success Manager
- Shift4
-
Center, PA
FULL_TIME
- Responsibilities Shift4 is expanding our team of Client Success Managers and looking for high-performing professionals to help lead the charge in this critical department. Client Success Managers are ...
- 18 Days Ago
Client Success Manager I
- Credorax
-
Center, PA
FULL_TIME
- Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transac...
- 19 Days Ago
Client Success Manager (Remote)
- FMG Suite
-
Bethlehem, PA
FULL_TIME
- What We DoWe’re a marketing software company that serves small business owners, primarily financial advisors, and insurance agents. About 40,000 small businesses use our tools to build websites and se...
- 24 Days Ago
Virtual Assistant
- Quality Customer Care
-
Allentown, PA
FULL_TIME
- Customer Quality Care is in need of Virtual Assistants that can market and advertise for vacation packages while managing customer queries. You will also be asked to process Itineraries, modifications...
- Just Posted
Entry-level to Experienced Teachers - Comprehensive Benefits Package New York NY
- Success Academy
-
Allentown, PA
FULL_TIME
- Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teach...
- 7 Days Ago
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0 Customer Success Manager jobs found in Allentown, PA area
Customer Service Associate
- Wawa, Inc.
-
Allentown, PA
- Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Cust...
- 4/24/2024 12:00:00 AM
Customer Service Associate
- Wawa, Inc.
-
Horsham, PA
- Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Cust...
- 4/24/2024 12:00:00 AM
Customer Service Associate
- Wawa, Inc.
-
Phillipsburg, NJ
- Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Cust...
- 4/23/2024 12:00:00 AM
Senior Customer Success Manager
- Workday Inc.
-
Berwyn, PA
- 1. Provide the best possible experience on our site2. Collect statistics to optimize site functionalitySenior Customer S...
- 4/22/2024 12:00:00 AM
Customer Service Associate
- Wawa, Inc.
-
Gilbertsville, PA
- Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Cust...
- 4/22/2024 12:00:00 AM
Customer Service Associate
- Wawa, Inc.
-
King Of Prussia, PA
- Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Cust...
- 4/22/2024 12:00:00 AM
Customer Service Associate
- Wawa, Inc.
-
Flemington, NJ
- Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Cust...
- 4/22/2024 12:00:00 AM
Customer Service Associate
- Wawa, Inc.
-
Pennsburg, PA
- Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Cust...
- 4/21/2024 12:00:00 AM
About Allentown, Pennsylvania
Allentown (Pennsylvania Dutch: Allenschteddel) is a city located in Lehigh County, Pennsylvania, United States. It is Pennsylvania's third most populous city and the 231st largest city in the United States. As of the 2010 census, the city had a total population of 118,032 and is currently the fastest growing city in all of Pennsylvania. It is the largest city in the metropolitan area known as the Lehigh Valley, which had a population of 821,623 residents as of 2010[update]. Allentown constitutes a portion of the New York City Combined Statistical Area and is the county seat of Lehigh County. ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Manager jobs
$60,216 to $83,842
Allentown, Pennsylvania area prices
were up 1.5% from a year ago
were up 1.5% from a year ago