Customer Success Manager jobs in Ann Arbor, MI
The Customer Success Manager resolves client issues, researches problems, and makes recommendations for potential product enhancements or modifications. Maintains and increases sales by cultivating client relationships and meeting their operational needs. Being a Customer Success Manager may assist in the preparation of sales forecasts, quotes or negotiations. Explores various marketing channels to improve sales performance. In addition, Customer Success Manager requires a high school diploma or its equivalent. Typically reports to a manager. Being a Customer Success Manager works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Success Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Success Manager jobs
Customer Success Manager
- Levata
-
Howell, MI
FULL_TIME
-
Do you have a keen commitment to Customer Service?
Are you diligent with organization and data analysis?
Do you enjoy project management?If so, you should be at SLS!
At SLS, we offer a comprehensive RFID portfolio featuring proprietary hardware, software, and consumables, creating best-in-class solutions for customers. With two decades of experience in the industry, you will join a team of experts committed to partnering with customers to realize the full potential of RFID throughout their products’ life cycles.SLS is a subsidiary of Levata, a global technology company that offers mobility, automation, and visibility, the expertise to connect people, data, and assets, and the insights to shift from day-to-day management to driving what’s next. As the flagship offering of the Supply Chain Visibility platform, SLS associates enjoy all the benefits of a major technology company while operating in a fast-paced, entrepreneurial environment.We are seeking a Customer Success Manager who will become the face of SLS to our installed customer base. The role will spearhead the adoption of modern customer success processes, working closely with key customers, and SLS team members. Ultimately, the Customer Success Manager will generate world-class customer experiences through in-depth product knowledge, exceptional relationship building, genuine and thoughtful customer advocacy and successful technology adoption.What you’ll do:- Own customer relationships throughout their life cycles, targeting full adoption of purchased solutions and expanded use of our offerings, ultimately creating reference customers.
- Lead regular business reviews with customers on system performance, ongoing projects, open issues, and resolutions.
- Develop and deploy quantitative methods for tracking customer success, providing a holistic view of the health of our installed customer base.
- Conduct internal briefings on key customers, educating other customer-facing teams such as Service, Sales, Engineering and Software on key issues at customer sites.
- Learn capabilities of competing organizations and adapt SLS offerings to ensure we are best-in-class.
- Develop a holistic view of potential partners, prioritize targets, and execute sales strategies.
What you’ll need:- College degree, technical degree, or the equivalent
- 3 years of Customer Service experience; RFID industry experience preferred
- Excellent written and verbal communication skills as well as sound decision making
- Strong organizational and analytical capabilities
- Entrepreneurial attitude, ready to work in a fast-paced technology environment
- Comfort working both independently and as part of a team.
Who We AreSLS was founded in 2005, with a wholehearted belief in the potential of RFID technology. Two decades later, the performance and scalability of our solutions are unmatched. We have a highly engaged team of RFID professionals whose daily mission is to educate customers and partner with them to realize RFID’s full potential. At SLS our success is defined by our customers’ success.What We OfferCompetitive compensation coupled with a comprehensive benefits package including medical, dental, vision, life, flexible spending, 401k, holiday, and paid time off, parental leave and a pre-tax transit program.Levata is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or any other protected characteristic. Please see EEO is the Law.If you have a disability or special need that requires accommodation in the application process, Click here to request assistance with Request for Accommodation in the subject line. - 1 Month Ago
Customer Success Implementation Specialist
- LCP TRACKER INC
-
Fenton, MI
OTHER
- Job Details Job Location: Fenton Michigan 2023 - Fenton, MI Position Type: Full Time Salary Range: $20.00 - $22.00 Hourly Travel Percentage: Negligible Job Shift: Day DescriptionCompany Summary LCPtra...
- 15 Days Ago
Customer Success Engineer
- Censys
-
Ann Arbor, MI
FULL_TIME
- At Censys, we know the internet and cloud better than anyone else. Censys stands at the forefront of internet and cloud expertise, empowering customers through our Attack Surface Management solutions....
- 6 Days Ago
Customer Success Professional - Showroom
- Shar Music
-
Ann Arbor, MI
FULL_TIME
- Are you passionate about music and ready to join a dynamic, growing team? Look no further! We're seeking a Customer Success Professional who not only loves music but is also dedicated to ensuring an e...
- 25 Days Ago
Customer Success Executive - Central
- Cisco Systems
-
Ann Arbor, MI
FULL_TIME
- Who You’ll Work With Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco’s Customer Experience (CX) organization. We build deep relationships with custome...
- 1 Month Ago
Client Success Manager
- DaySmart Software, LLC
-
Ann Arbor, MI
FULL_TIME
- DaySmart is a provider of business management software that specializes in providing scheduling and workflow solutions to businesses around the world. We provide award-winning business software to tho...
- 1 Month Ago
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0 Customer Success Manager jobs found in Ann Arbor, MI area
Customer Service Associate
- Boundless Promotions
-
Hamtramck, MI
- Job Description Job Description We are on the search for hard-working individuals that are looking for a great entry-lev...
- 4/23/2024 12:00:00 AM
Customer Satisfaction Engineer
- Zobility
-
Troy, MI
- Job Description Job Description Job Title: Customer Satisfaction Engineer/ Quality Resident Location: Troy, MI 48098 Dur...
- 4/23/2024 12:00:00 AM
Sales & Customer Service Associate
- Massage Envy
-
Birmingham, MI
- Overview: Where Better Careers Begin! Massage Envy Birmingham. 34256 Woodward Ave. Birmingham, MI 48009 Do you have a pa...
- 4/23/2024 12:00:00 AM
Customer Success Manager - Virtual/Remote
- Enumerate
-
Warren, MI
- Job Description Job Description Enumerate is looking for a Customer Success Manager to grow with our team!Our Customer S...
- 4/22/2024 12:00:00 AM
Customer Service Associate
- Boundless Promotions
-
Hamtramck, MI
- We are on the search for hard-working individuals that are looking for a great entry-level Customer Service Associate po...
- 4/22/2024 12:00:00 AM
Customer Success Manager
- Levata
-
Howell, MI
- Description Do you have a keen commitment to Customer Service? Are you diligent with organization and data analysis? Do ...
- 4/20/2024 12:00:00 AM
Client Service Associate
- TalentWealth
-
Northville, MI
- TalentWealth Recruiting, a boutique financial services recruiting firm, is recruiting for an exciting opportunity. An in...
- 4/20/2024 12:00:00 AM
Customer Service Associate
- Hertz
-
Detroit, MI
- Job Description Wage: $16 per hour, paid weekly Location: 289 Lucas Dr, Detroit, MI 48242 (DTW Airport in Romulus) Type:...
- 4/19/2024 12:00:00 AM
About Ann Arbor, Michigan
Ann Arbor is a city in the U.S. state of Michigan and the county seat of Washtenaw County. The 2010 census recorded its population to be 113,934, making it the sixth largest city in Michigan.
Ann Arbor is home to the University of Michigan. The university significantly shapes Ann Arbor's economy as it employs about 30,000 workers, including about 12,000 in the medical center. The city's economy is also centered on high technology, with several companies drawn to the area by the university's research and development infrastructure.
Ann Arbor was founded in 1824, named for wives of the village'...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Manager jobs
$61,291 to $85,339
Ann Arbor, Michigan area prices
were up 1.3% from a year ago
were up 1.3% from a year ago