The Customer Success Manager resolves client issues, researches problems, and makes recommendations for potential product enhancements or modifications. Maintains and increases sales by cultivating client relationships and meeting their operational needs. Being a Customer Success Manager may assist in the preparation of sales forecasts, quotes or negotiations. Explores various marketing channels to improve sales performance. In addition, Customer Success Manager requires a high school diploma or its equivalent. Typically reports to a manager. Being a Customer Success Manager works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Success Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Customer Success Manager
Resi Media, LLC is a technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations, all over a standard internet connection, Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.
Job Summary:
We are looking for a Customer Success Manager to provide high-level proactive support to our customer base. In this role, you will understand customer inquiries, support the successful adoption of our solutions and products, problem-solve to find the best solution for them, and transform customer interaction with a service oriented and personable attitude. If you are a powerful client advocate and you desire to be a part of a collaborative, fast-paced team that focuses on providing world-class service, we want to hear from you!
Ranked number 14 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2023; and named as one of BuiltIn ‘Best Places to Work’ in both Seattle and Dallas for 2024.
Benefits and Compensation:
We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:
Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
What You'll Do:
What You'll Bring:
Work Environment & Physical Demands
This job operates in a professional office environment. This role consistently operates standard office equipment
such as computers and phones. This is largely a sedentary role that primarily involves sitting or standing. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.
About Pushpay
Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000 customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!
#LI-EH1 #LI-Hybrid
Clear All
0 Customer Success Manager jobs found in Colorado Springs, CO area