Customer Success Manager jobs in Las Cruces, NM

The Customer Success Manager resolves client issues, researches problems, and makes recommendations for potential product enhancements or modifications. Maintains and increases sales by cultivating client relationships and meeting their operational needs. Being a Customer Success Manager may assist in the preparation of sales forecasts, quotes or negotiations. Explores various marketing channels to improve sales performance. In addition, Customer Success Manager requires a high school diploma or its equivalent. Typically reports to a manager. Being a Customer Success Manager works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Success Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Customer Support Manager
  • GTM Companies
  • Las Cruces, NM FULL_TIME
  • Global TekMed Companies (GTM) is a conglomerate of industry-leading businesses spanning multiple markets, including Sales, Marketing, IT, Management, Accounting, and more. Our primary focus is supporting military veterans and veteran-owned businesses.

    Working with the veteran community has inspired an internal culture of hard work and steady growth that is responsible for our success. At GTM, team members are given access to valuable resources and high growth opportunities, empowering them to excel in their careers across multiple industries and disciplines.

    The ideal candidate will have excellent communication skills, technical knowledge, and have a proactive approach to support our customers to have a positive outlook. Come be a part of something great!

    Job Information

    Locations: Las Cruces, NM

    Job Type: Full-time (40 hours per week). May require additional hours, evenings, and/or weekend work.

    Job Description

    Responsibilities

    · Supervising the daily operations of the Support Department.

    · Setting goals and expectations for team members and helping them reach those goals.

    · Ensuring customer service level is up to standard.

    · Handling customer queries and complaints in a timely manner.

    · Making weekly and monthly reports for Executives.

    · Other duties as assigned

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED

    · 2 years of Management experience

    · Leadership skills.

    · Excellent written and verbal communication skills.

    · Problem-solving skills.

    · A passion for customer satisfaction.

    · Time management skills.

    · Ability to multi-task, prioritize, and manage time effectively.

    · Customer service and phone call experience preferred.

    Benefits

    Medical, Dental and Vision benefits

    Paid Vacation time

    Paid Sick time

    Paid Holidays

    401K

    Global TekMed Companies (GTM) is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristics

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Monday to Friday
    • Weekend availability

    Experience:

    • Management: 2 years (Required)

    Work Location: One location

  • 19 Days Ago

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Customer Support Manager
  • Wonder Works Construction Corp.
  • Las Cruces, NM FULL_TIME
  • Company DescriptionWonder Works is one of the most respected Development and Construction firms in the Tri-State area that have earned its reputation by building with integrity and quality since 1987....
  • 23 Days Ago

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Success Coach for (Catalyst) Program
  • Families and Youth Inc
  • Las Cruces, NM FULL_TIME
  • Success Coach for (Catalyst) Program Families and Youth Innovation Plus is hiring a full-time Success Coach (Catalyst) Program. The Success Coach provides specialized case management services to indiv...
  • 23 Days Ago

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Teacher - Math for Student Success Academy
  • Las Cruces Public Schools
  • Las Cruces, NM FULL_TIME
  • JobID: 13041 Position Type: High School Teaching/Mathematics Date Posted: 1/16/2024 Location: Rio Grande Preparatory Institute (High-Needs School) Closing Date: 01/26/2024 Minimum Qualifications 1.Bac...
  • 6 Days Ago

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Social Worker- Student Success Academy
  • Las Cruces Public Schools
  • Las Cruces, NM FULL_TIME
  • JobID: 13109 Position Type: Instructional Support Providers/Social Worker Date Posted: 2/23/2024 Location: Rio Grande Preparatory Institute (High-Needs School) Closing Date: 03/10/2024 Social Worker 1...
  • 17 Days Ago

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Customer Representative
  • HiEmployment
  • Las Cruces, NM FULL_TIME
  • We are seeking a Customer Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Ha...
  • 2 Days Ago

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0 Customer Success Manager jobs found in Las Cruces, NM area

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Customer Service Agent (Weekend)
  • MCI Careers
  • Las Cruces, NM
  • LOCATION: Las Cruces, NM JOB TYPE: Part-Time PAY TYPES: Hourly + Bonus SALARY: $12.10 - $13.75 / hour BENEFITS & PERKS: ...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative (Nights)
  • MCI Careers
  • Las Cruces, NM
  • LOCATION: Las Cruces, NM JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $12.10 - $13.75 / hour BENEFI...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative (Full-Time)
  • MCI Careers
  • Las Cruces, NM
  • LOCATION: Las Cruces, NM JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $12.10 - $13.75 / hour BENEFITS & PERKS: ...
  • 3/27/2024 12:00:00 AM

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Customer Service Associate
  • Your Pet Space
  • Las Cruces, NM
  • Job Description Job Description Client Service Assistant- Las Cruces, NM Pay and Benefits: Salary negotiable, plus milea...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • MCI Careers
  • Las Cruces, NM
  • LOCATION: Las Cruces, NM JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $12.10 - $13.75 / hour BENEFI...
  • 3/26/2024 12:00:00 AM

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Inbound Customer Service Agent
  • MCI Careers
  • Las Cruces, NM
  • LOCATION: Las Cruces, NM JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $12.10 - $13.75 / hour BENEFITS & PERKS: ...
  • 3/26/2024 12:00:00 AM

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Bilingual Bank Customer Services Representative
  • MCI Careers
  • Las Cruces, NM
  • LOCATION: Las Cruces, NM JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $12.50 / hour BENEFITS & PERKS: LOCAL REP...
  • 3/26/2024 12:00:00 AM

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Bilingual Customer Service Representative
  • MCI Careers
  • Las Cruces, NM
  • LOCATION: Las Cruces, NM JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $12.50 / hour BENEFITS & PERK...
  • 3/25/2024 12:00:00 AM

Las Cruces is the seat of Doña Ana County, New Mexico, United States. As of the 2010 census the population was 97,618, and in 2017 the estimated population was 101,712, making it the second largest city in the state, after Albuquerque. Las Cruces is the largest city in both Doña Ana County and southern New Mexico. The Las Cruces metropolitan area had an estimated population of 213,849 in 2017. It is the principal city of a metropolitan statistical area which encompasses all of Doña Ana County and is part of the larger El Paso–Las Cruces combined statistical area. Las Cruces is the economic and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Manager jobs
$50,591 to $70,453
Las Cruces, New Mexico area prices
were up 2.5% from a year ago