The Customer Success Manager resolves client issues, researches problems, and makes recommendations for potential product enhancements or modifications. Maintains and increases sales by cultivating client relationships and meeting their operational needs. Being a Customer Success Manager may assist in the preparation of sales forecasts, quotes or negotiations. Explores various marketing channels to improve sales performance. In addition, Customer Success Manager requires a high school diploma or its equivalent. Typically reports to a manager. Being a Customer Success Manager works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Success Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Impact Suite is a modern mental wellness company getting at the roots of emotional healing through preventative technology and professional care. We exist to inspire people and set them free on their own unique path to greater hope, healing, and happiness. Impact Suite is offered as a benefits package to organizations looking for a modern solution for employee wellbeing.
Job Description:
As a Customer Success Manager at Impact Suite, you will play a pivotal role in ensuring our customers successful implementation and ongoing utilization of our mental health resources, wellness programs, and clinical support services. You will be responsible for building and maintaining strong relationships with our customers and will serve as a dedicated resource for them, providing support, guidance, and crisis intervention as needed. Onsite and online regular visits and presentations with customers will be expected. Additionally, you will collaborate with internal teams to develop and implement new wellness initiatives to further our mission of helping the organizations, employees, and their family members discover deeper healing and growth.
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Benefits:
We are an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.
0 Customer Success Manager jobs found in Ogden, UT area