The Customer Success Manager resolves client issues, researches problems, and makes recommendations for potential product enhancements or modifications. Maintains and increases sales by cultivating client relationships and meeting their operational needs. Being a Customer Success Manager may assist in the preparation of sales forecasts, quotes or negotiations. Explores various marketing channels to improve sales performance. In addition, Customer Success Manager requires a high school diploma or its equivalent. Typically reports to a manager. Being a Customer Success Manager works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Success Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
We are a dynamic, inclusive, and fun team with a passion for excellence in the packaging industry. We have a supportive and collaborative environment where your ideas and creativity are valued, and innovation and continuous improvement thrive. You will be empowered and encouraged to achieve your full potential. The company also values the well-being of our team members, embracing flexibility to accommodate personal needs and maintain a healthy lifestyle. At Saxco, community matters because it unites us gives us purpose, and provides an opportunity to drive change. Through involvement and contribution, we are committed to supporting, serving, strengthening, and sustaining the communities where we live and work.
Come join this exceptional team and build a meaningful and rewarding career
Additional information about Saxco International, LLC can be found at
What is a Customer Care Success Representative?
As a Customer Care Success Representative, you are passionate about providing an exceptional experience for our customers. You will be primarily responsible for providing superior service in a dynamic and evolving work environment. Reporting to the Customer Care Success Manager you will be responsible for the timely response to customer account queries as assigned to you by providing the best possible experience for the customer and by working with the internal functions to deliver on time and in full.
What are the responsibilities of a Customer Care Success Representative?
Be the primary contact for your customers account, transactional, and procedural queries.
Your Qualifications
Disability Accommodation
Applicants with disabilities may be entitled to reasonable accommodations, absent undue hardship, under the Americans with Disabilities Act and certain state and local laws. Reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity for qualified individuals with disabilities and will enable them to perform their job duties. This may include appropriate adjustments or modifications of employer policies, including a mandatory vaccination requirement.
Please inform Saxcos personnel representative if you need assistance completing this application or otherwise believe you need accommodation regarding the requirements set forth in this job description because of a disability.
Religious Accommodation
Applicants with sincerely held religious beliefs, observances, or practices may be entitled to reasonable accommodations, absent undue hardship, under Title VII of the Civil Rights Act of 1964 and certain state and local laws if the applicants religious beliefs, observances, or practices otherwise conflict with requirements set forth in this job description.
Please inform Saxcos personnel representative if you believe you need accommodation regarding the requirements set forth in this job description because of a sincerely held religious belief, observance, or practice.
Equal Opportunity Employer:
Saxco International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
*Management retains the discretion to add to or change the duties of the position at any time.
Compensation details: 21-24 Hourly Wage
PI9d922f
Clear All
0 Customer Success Manager jobs found in Saginaw, MI area