The Customer Success Manager resolves client issues, researches problems, and makes recommendations for potential product enhancements or modifications. Maintains and increases sales by cultivating client relationships and meeting their operational needs. Being a Customer Success Manager may assist in the preparation of sales forecasts, quotes or negotiations. Explores various marketing channels to improve sales performance. In addition, Customer Success Manager requires a high school diploma or its equivalent. Typically reports to a manager. Being a Customer Success Manager works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Success Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Title: Client Service Manager, Government – Bay Pines, Florida
Reporting to: Senior Client Success Manager
Location & Travel: This position will provide in-person support two days a week at the Bay Pines, FL VA and will provide remote support to the Birmingham, AL and Atlanta, GA VAs with occasional travel required to these locations.
Opportunity:
If outcomes improvement and patient-centered care are your passion, then we want to speak with you! We’re looking for a talented, enthusiastic and committed individual to work as a Client Service Manager on-site with our hospital client(s) at a designated Veteran’s Administration Medical Facility or pool of facilities.
Get Well’s Client Service Manager is responsible for effective product utilization and successful outcomes for the Get Well system at their designated client hospital(s). The Client Service Manager is a partner to hospital staff, advising on how Get Well can drive and support patient-centered care practices. This position collaborates with hospital staff and internal teams to gain alignment on the interactive patient care blueprint for success. Ultimately, the Client Service Manager will take the Get Well program to the next level by driving nurse engagement, focusing on increased utilization, and leading projects of functionality to drive outcomes.
Responsibilities:
Requirements:
About You:
About Get Well:
We are a global digital health company with more than 20 years of experience improving patient engagement. Through partnerships with some of the most progressive hospitals and health systems in the world, we use digital technology to improve the healthcare experience for patients, their families, and clinicians.
The estimated pay scale for this position is $70,000 - $75,000 in base salary plus annual bonus potential.. Base salary is dependent upon many factors including, but not limited to, education, experience, and skills. This range is subject to change and may be modified in the future. This position is eligible for an annual bonus, along with Get Well’s comprehensive benefit package, 401K and incentive plans, exceptionally generous paid-time away, paid leave programs, wellness reimbursement, cell phone subsidy, peer recognition programs, health advocacy and employee assistance programs, pet insurance, and so much more.
Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.
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0 Customer Success Manager jobs found in Saint Petersburg, FL area