Customer Success Specialist jobs in Hendersonville, TN

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Customer Success Specialist
  • Bonded Filter Company
  • Nashville, TN FULL_TIME
  • Customer Support Specialist, Job, Customer Service, Full-Time, Nashville, TN


    Our Company is experiencing tremendous growth and exciting career opportunities. Because of our growth, we are looking to add an additional team member to our Customer Service Team with our Sales department. Our company has been in business for more than 50 years manufacturing, installing and servicing air filtration products for commercial and industrial applications. We are based in Nashville, TN, but serve a nationally recognized customer base in 48 states.


    This position is responsible for assisting with all aspects of client relationships to the overall delivery of on-point customer account satisfaction and effective use of products and services. Work directly with clients to provide day to day account support, problem resolution, research, and analysis. Responsible for the overall management of a book of assigned accounts. Spend a lot of time with the client and also interfacing with the client as needed. The ideal candidate is a professional and organized self-starter with exceptional communication skills who can manage multiple projects, work well under pressure, solve problems, and conduct themselves professionally with co-workers and vendors alike.


    Job Responsibilities:

    • Set-up and implement new customer accounts to ensure a smooth start to the customer’s program.
    • Compiling information and data from multiple internal and external sources and data bases to create accurate and timely reports.
    • Collaborating with customer using defined processes, expertise and judgment to ensure customer satisfaction.
    • Establishing rapport with the customer in a professional, polite, positive and courteous manner
    • Projecting professionalism and sincerity through verbal and written communication.
    • Handle multiple vendor accounts.
    • Fast pace environment. Timely follow up expected.
    • Take incoming calls from Customers and our Service Technicians in the field that may need immediate attention.
    • Superior customer service skills are required, with the ability to react quickly and decisively to resolve customer issues in a professional manner.
    • Ability to work calmly in a fast-paced team environment; manage special projects without compromising other responsibilities.
    • Liaising with internal departments using good communication skills to ensure the assigned client’s needs are satisfied by raising and resolving areas of concern and ensuring all are aware of changes within clients.

    Job Requirements:

    • 1-3 plus years of customer account/customer service experience.
    • Possess strong proficiency in use of Microsoft Office software, especially Excel (must be skilled in developing spreadsheets, and charts, utilizing pivot tables and V Look-up)
    • Associates Degree in business or related field preferred. B.S. Degree desirable
    • Experience with Microsoft Dynamics and Microsoft CRM or similar Client Relationship Management system is a plus
    • Experience with work order platforms such as Service Channel, fmPilot2, Corrigo, or other comparable systems.
    • Excellent oral and written communication skills
    • Proven record of managing multiple accounts and projects simultaneously
    • Excellent planning and organizational skills


    As an employee, you can feel confident that your health and well-being are among our highest priorities. We offer a competitive salary and benefits plan that includes; Medical, Dental, Vision, Prescription Drug, Life Insurance, 401K Savings Plan, and Paid Time Off (PTO).

    Company is an Equal Opportunity Employer

    #IND123

  • 4 Days Ago

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CUSTOMER SUCCESS SPECIALIST
  • HESTER & COOK
  • Nashville, TN FULL_TIME
  • The Customer Success Specialist at Hester & Cook Design Group, Inc. is a key role within the company, supporting the Visual & Design team as well as Customer Success. This highly relational individual...
  • 10 Days Ago

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Customer Success Manager
  • Elmington
  • Smyrna, TN FULL_TIME
  • As a Customer Success Manager, you will play a pivotal role in ensuring the ongoing success and satisfaction of our customers. Your responsibilities will encompass customer relationship management, dr...
  • 19 Days Ago

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Customer Success Associate
  • CoreTrust Purchasing Group
  • Nashville, TN FULL_TIME
  • At CoreTrust, our mission is to redefine procurement by maximizing value through an efficient on-demand marketplace and community. We envision a prosperous world connected by seamless digital trade an...
  • 19 Days Ago

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Customer Success Manager
  • Elmington
  • Nashville, TN FULL_TIME
  • As a Customer Success Manager, you will play a pivotal role in ensuring the ongoing success and satisfaction of our customers. Your responsibilities will encompass customer relationship management, dr...
  • 22 Days Ago

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Customer Success Coordinator 1
  • Please and Thank You
  • Nashville, TN FULL_TIME
  • About the JobJob Title: Customer Success Coordinator 1Job Type: Full-TimeLocation: Nashville, TN Company Info: Please & Thank You is a collective of individuals specializing in touring, experiential e...
  • Just Posted

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0 Customer Success Specialist jobs found in Hendersonville, TN area

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Client Services Associate
  • First Family Wealth
  • Murfreesboro, TN
  • Who We Are First Family Wealth is a fee-based financial planning & wealth management firm with an emphasis on serving Ni...
  • 3/28/2024 12:00:00 AM

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Landscape Installation Team Member
  • Gardens of Babylon LLC
  • Nashville, TN
  • **Landscape Installation Team Member** Landscape Nashville, Tennessee Minimum Experience **Mid-level** Compensation **$1...
  • 3/28/2024 12:00:00 AM

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Customer Service Administrator
  • New World Imports Inc
  • Nashville, TN
  • Job Description Job Description Job Summary We are seeking a dynamic and ambitious individual to join our team in the Cu...
  • 3/27/2024 12:00:00 AM

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Salesforce Specialist Senior
  • Deloitte
  • Hermitage, TN
  • Position Summary Salesforce Specialist Senior Customer & Marketing is creating a new model for a new age-we're an agency...
  • 3/27/2024 12:00:00 AM

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Marketing Assistant
  • The Dryden Group
  • Nashville, TN
  • The Dryden Group is a privately owned marketing company that specializes in the coordination, organization and execution...
  • 3/27/2024 12:00:00 AM

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Hollister Co. - Brand Representative, Opry Mills
  • Abercrombie and Fitch Co.
  • Goodlettsville, TN
  • Company Description Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessori...
  • 3/25/2024 12:00:00 AM

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Landscape Installation Team Member- $500 SIGNING BONUS!!
  • Gardens of Babylon LLC
  • Nashville, TN
  • **Landscape Installation Team Member- $500 SIGNING BONUS!!** Landscape Nashville, Tennessee Minimum Experience **Mid-lev...
  • 3/25/2024 12:00:00 AM

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Client Service Associate
  • NewEdge Wealth
  • Nashville, TN
  • Job Summary: Client Service Associate is responsible for enhancing the client experience by servicing clients and provid...
  • 3/24/2024 12:00:00 AM

Hendersonville is the largest city in Sumner County, Tennessee, on Old Hickory Lake. The population was 51,372 at the 2010 census and 54,068 according to 2013 estimates. Hendersonville is the fourth-largest city in the Nashville metropolitan area after Nashville, Murfreesboro, and Franklin and the 11th largest in Tennessee. Hendersonville is located 18 miles northeast of downtown Nashville. The city was settled around 1784 by Daniel Smith, and is named for William Henderson, the city's first postmaster. Hendersonville has been home to numerous musicians of the Nashville area, especially those ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Specialist jobs
$43,394 to $54,871
Hendersonville, Tennessee area prices
were up 1.3% from a year ago

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