Customer Success Specialist jobs in Hillsboro, OR
Recently Added Customer Success Specialist jobs
Customer Success Field Specialist
- VersiTech / Bold Integrated Payments / Tonic
-
Portland, OR
FULL_TIME
-
Customer Success Field Specialist
Full Time with Benefits
Salary Range - $50k - $55k quarterly commission payouts
Hiring in these areas:
Atlanta, GA (metro area – hybrid)
Portland, OR (hybrid)
Florida (fully remote in FL)
JOIN OUR RAPIDLY GROWING COMPANY
Position Description Overview
The role of Customer Success Field Specialist is responsible for client outreach, identifying sales opportunities, and working as a liaison between our sales organization and external customers. This role is pivotal in building strong, long-lasting relationships between our sales team and customers and must act as a consultant to ensure best possible outcomes.
Job Responsibilities- Serve as the lead point of contact for all customer success matters including product education, escalation, retention, and expansion
- Collaborate with the sales team to ensure knowledge is shared throughout the sales, implementation and onboarding process
- Maintain strong relationships with existing customers and proactively drive satisfaction
- Proactive outreach to identify and upsell new opportunities to customers where applicable (Active Partner Program)
- Work with the sales team and clients to complete and submit sales agreements and related documentation
- Educates customers of new products/features/enhancements/marketing strategies
- Will escalate sales opportunities to ensure maximum value is being received
- Regularly visit customers to work outside field sales needs
- Maintain detailed notes and records within our CRM when onboarding new clients or supporting existing clients
- Must maintain an intense attention to detail while inputting sensitive business information and critical account settings
- Make customers voices heard by providing feedback to client services team on client issues
- Schedule and confirm appointments for Sales Team
- Primary contact for contract renewals/resigns
Job Requirements- Restaurant experience preferred
- Ability to prioritize workload and perform in a fast-paced and challenging environment
- 2 years of account management, sales, customer support, customer success or similar
- Excellent social skills, project coordination and the ability to work well with all levels of internal management and staff, as well as, with outside clients and vendors
- Be creative, adaptive, and eager to learn new technical skill sets
- Strong familiarity with customer service
- Microsoft Office, CRM experience desired
VersiTech is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need. All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to which will be required in this position.
- 7 Days Ago
Customer Success Specialist, Advisory
- UL Solutions External Career Site
-
Vancouver, WA
FULL_TIME
- This is a Hybrid position requiring 3 days/week in a UL office. Uses knowledge and relationships from guiding post-sales implementation of Software and Advisory (S&A) products / services to collaborat...
- 1 Month Ago
Customer Success Specialist, Advisory
- UL Solutions
-
Vancouver, WA
OTHER
- This is a Hybrid position requiring 3 days/week in a UL office. Uses knowledge and relationships from guiding post-sales implementation of Software and Advisory (S&A) products / services to collaborat...
- 30 Days Ago
Entry Level Customer Success Specialist
- Reynolds and Reynolds
-
Oswego, OR
FULL_TIME
- As a Customer Success Specialist you will be responsible for providing high level customer support to approximately 50-70 automotive dealerships in a defined area. Functioning as a consultant, you wil...
- Just Posted
BILINGUAL Customer Success Field Specialist
- VersiTech / Bold Integrated Payments / Tonic
-
Portland, OR
FULL_TIME
- Full Time with BenefitsSalary Range - $50k - $55k quarterly commission payoutsHiring in these areas: Atlanta, GA (metro area – hybrid)Portland, OR (hybrid) Florida (fully remote in FL)JOIN OUR RAPIDLY...
- 7 Days Ago
Customer Success Coordinator
- HOLT GROUP INC
-
Vancouver, WA
FULL_TIME
- Job Summary The Customer Success Coordinator is the primary point of contact for homebuyers throughout the construction and completion of their new home. This position is an expert on every home build...
- 21 Days Ago
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0 Customer Success Specialist jobs found in Hillsboro, OR area
Product Manager - Wastewater
- Oldcastle Infrastructure
-
Hillsboro, OR
- Hydro International, a CRH Company, is a leading global provider of advanced products, services and expertise to help mu...
- 4/25/2024 12:00:00 AM
Regional Market Development Manager, Electron Microscopy
- ThermoFisher Scientific
-
Hillsboro, OR
- Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impa...
- 4/24/2024 12:00:00 AM
Client Service Associate - Entry Level
- Fisher Investments
-
Camas, WA
- Investing can be one of the most important and nerve-racking aspects of people's lives. At Fisher Investments, we believ...
- 4/23/2024 12:00:00 AM
Marketing Communications Specialist - (Hillsboro, OR)
- Edwards Ltd.
-
Hillsboro, OR
- Marketing Communications Specialist - (Hillsboro, OR) Drive your Career, Explore Opportunities, Realize your Passion . ....
- 4/23/2024 12:00:00 AM
Regional Customer Manager
- Fresh Express
-
Portland, OR
- Fresh Express Brand is the U.S. market leader of the Value - Added Salads category. We deliver great tasting, nutritious...
- 4/22/2024 12:00:00 AM
Customer Success Specialist
- Psc Biotech
-
Portland, OR
- This is a remote position.PSC Software, a division of PSC Biotech, provides industry leading SaaS software solutions to ...
- 4/22/2024 12:00:00 AM
Director of Product Management
- MTI - Mobile Technologies Inc.
-
Hillsboro, OR
- About MTI: MTI has been a global leader in modern display technologies for over 40 years, and we have never stopped inno...
- 4/22/2024 12:00:00 AM
Wholesale Product Specialist- Bilingual preferred
- Sherwin-Williams
-
Hillsboro, OR
- This position works closely with commercial paint customers to determine their needs, answer their questions about Sherw...
- 3/4/2024 12:00:00 AM
About Hillsboro, Oregon
Hillsboro (/ˈhɪlzbəroʊ/) is the fifth-largest city in the State of Oregon and is the county seat of Washington County. Lying in the Tualatin Valley on the west side of the Portland metropolitan area, the city hosts many high-technology companies, such as Intel, that comprise what has become known as the Silicon Forest. At the 2010 Census, the city's population was 91,611.
For thousands of years before the arrival of European-American settlers, the Atfalati tribe of the Kalapuya lived in the Tualatin Valley near the later site of Hillsboro. The climate, moderated by the Pacific Ocean, helped ma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Specialist jobs
$48,498 to $61,323
Hillsboro, Oregon area prices
were up 3.9% from a year ago
were up 3.9% from a year ago
What does a Customer Success Specialist do?
Customer Success Specialist in Atlanta, GA
Set SLAs and KPIs for the team and provide insights on that improve efficiencies and optimize inbound and outbound demand gen efforts.
February 23, 2023
Customer Success Specialist in Denver, CO
Maintains inbound and outbound collection communications within client deadlines and requirements.
February 26, 2023
Customer Success Specialist in Indianapolis, IN
Consultative sales support exposure – cross-selling, upselling and renewal experience with customers.
May 11, 2023