Customer Success Specialist jobs in Portland, OR
Recently Added Customer Success Specialist jobs
Customer Success Field Specialist
- VersiTech / Bold Integrated Payments / Tonic
-
Portland, OR
FULL_TIME
-
Customer Success Field Specialist
Full Time with Benefits
Salary Range - $50k - $55k quarterly commission payouts
Hiring in these areas:
Atlanta, GA (metro area – hybrid)
Portland, OR (hybrid)
Florida (fully remote in FL)
JOIN OUR RAPIDLY GROWING COMPANY
Position Description Overview
The role of Customer Success Field Specialist is responsible for client outreach, identifying sales opportunities, and working as a liaison between our sales organization and external customers. This role is pivotal in building strong, long-lasting relationships between our sales team and customers and must act as a consultant to ensure best possible outcomes.
Job Responsibilities- Serve as the lead point of contact for all customer success matters including product education, escalation, retention, and expansion
- Collaborate with the sales team to ensure knowledge is shared throughout the sales, implementation and onboarding process
- Maintain strong relationships with existing customers and proactively drive satisfaction
- Proactive outreach to identify and upsell new opportunities to customers where applicable (Active Partner Program)
- Work with the sales team and clients to complete and submit sales agreements and related documentation
- Educates customers of new products/features/enhancements/marketing strategies
- Will escalate sales opportunities to ensure maximum value is being received
- Regularly visit customers to work outside field sales needs
- Maintain detailed notes and records within our CRM when onboarding new clients or supporting existing clients
- Must maintain an intense attention to detail while inputting sensitive business information and critical account settings
- Make customers voices heard by providing feedback to client services team on client issues
- Schedule and confirm appointments for Sales Team
- Primary contact for contract renewals/resigns
Job Requirements- Restaurant experience preferred
- Ability to prioritize workload and perform in a fast-paced and challenging environment
- 2 years of account management, sales, customer support, customer success or similar
- Excellent social skills, project coordination and the ability to work well with all levels of internal management and staff, as well as, with outside clients and vendors
- Be creative, adaptive, and eager to learn new technical skill sets
- Strong familiarity with customer service
- Microsoft Office, CRM experience desired
VersiTech is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need. All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to which will be required in this position.
- 5 Days Ago
Customer Success Specialist, Advisory
- UL Solutions External Career Site
-
Vancouver, WA
FULL_TIME
- This is a Hybrid position requiring 3 days/week in a UL office. Uses knowledge and relationships from guiding post-sales implementation of Software and Advisory (S&A) products / services to collaborat...
- 1 Month Ago
Customer Success Specialist, Advisory
- UL Solutions
-
Vancouver, WA
OTHER
- This is a Hybrid position requiring 3 days/week in a UL office. Uses knowledge and relationships from guiding post-sales implementation of Software and Advisory (S&A) products / services to collaborat...
- 28 Days Ago
BILINGUAL Customer Success Field Specialist
- VersiTech / Bold Integrated Payments / Tonic
-
Portland, OR
FULL_TIME
- Full Time with BenefitsSalary Range - $50k - $55k quarterly commission payoutsHiring in these areas: Atlanta, GA (metro area – hybrid)Portland, OR (hybrid) Florida (fully remote in FL)JOIN OUR RAPIDLY...
- 5 Days Ago
Customer Success Coordinator
- HOLT GROUP INC
-
Vancouver, WA
FULL_TIME
- Job Summary The Customer Success Coordinator is the primary point of contact for homebuyers throughout the construction and completion of their new home. This position is an expert on every home build...
- 19 Days Ago
Customer Success Manager (PR-1230160:OR)
- Pareto
-
Portland, OR
FULL_TIME
- Our client is a cyber-security powerhouse looking for recent college graduates to expand their presence in the market during a period of substantial growth. They're now looking for Customer Success Ma...
- 3 Days Ago
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0 Customer Success Specialist jobs found in Portland, OR area
Regional Customer Manager
- Fresh Express
-
Portland, OR
- Fresh Express Brand is the U.S. market leader of the Value - Added Salads category. We deliver great tasting, nutritious...
- 4/22/2024 12:00:00 AM
Customer Success Manager, US REMOTE
- Samsung SDS America
-
Portland, OR
- Samsung SDS America is currently seeking a Customer Success Manager with a passion for technology and strong customer-fa...
- 4/22/2024 12:00:00 AM
RCM Product Manager IV- REMOTE
- Net Health
-
Portland, OR
- About Net Health Belong. Thrive. Make a Difference. Are you looking for a meaningful and satisfying career where you hav...
- 4/22/2024 12:00:00 AM
Customer Success Specialist
- Psc Biotech
-
Portland, OR
- This is a remote position.PSC Software, a division of PSC Biotech, provides industry leading SaaS software solutions to ...
- 4/22/2024 12:00:00 AM
Marketing Communications Specialist
- Vibram Group
-
Portland, OR
- As the Marketing Communications Manager at Vibram, you will play an integral role on the Vibram North America marketing ...
- 4/22/2024 12:00:00 AM
Senior Product Manager - Fraud and Identity (Remote US)
- Experian
-
Portland, OR
- Experian is the worlds leading global information services company. During lifes big moments from buying a home or a car...
- 4/22/2024 12:00:00 AM
Marketing Analytics- Data Scientist 1
- Unum
-
Portland, OR
- UNUM Marketing Analytics- Data Scientist 1 in Portland , Maine Job Posting End Date: April 30When you join the team at U...
- 4/22/2024 12:00:00 AM
Client Service Associate - Entry Level
- Fisher Investments
-
Camas, WA
- Investing can be one of the most important and nerve-racking aspects of people's lives. At Fisher Investments, we believ...
- 4/18/2024 12:00:00 AM
About Portland, Oregon
Portland is the largest and most populous city in the U.S. state of Oregon and the seat of Multnomah County. It is a major port in the Willamette Valley region of the Pacific Northwest, at the confluence of the Willamette and Columbia rivers. As of 2017, Portland had an estimated population of 647,805, making it the 26th-largest city in the United States, and the second-most populous in the Pacific Northwest (after Seattle). Approximately 2.4 million people live in the Portland metropolitan statistical area (MSA), making it the 25th most populous MSA in the United States. Its Combined Statist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Specialist jobs
$48,685 to $61,559
Portland, Oregon area prices
were up 3.9% from a year ago
were up 3.9% from a year ago
What does a Customer Success Specialist do?
Customer Success Specialist in Atlanta, GA
Set SLAs and KPIs for the team and provide insights on that improve efficiencies and optimize inbound and outbound demand gen efforts.
February 23, 2023
Customer Success Specialist in Denver, CO
Maintains inbound and outbound collection communications within client deadlines and requirements.
February 26, 2023
Customer Success Specialist in Indianapolis, IN
Consultative sales support exposure – cross-selling, upselling and renewal experience with customers.
May 11, 2023