Customer Support Assistant jobs in Bradenton, FL
Recently Added Customer Support Assistant jobs
Administrative Assistant
- BEYOND IT SUPPORT LLC
-
Bradenton, FL
FULL_TIME
-
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Vision insurance
- Health insurance
Candidate must have a working understand of computer hardware and software.
Basic Functions:- Office Assistant Answer Phones, Greet walk in customers
- Full Quote cycle using ConnectWise Sell
- Work with customers and support to answer client questions.
- QuickBooks AR/AP approved quotes and ordered parts
- Quickbooks AR work
- Purchase approved equipment.
- Communication with customers and pending customers
- Nurture leads
- Answer sale calls
- Work within Sell to create templates
- Attend networking events
Additional Duties and Responsibilities:- Improve customer service, perception, and satisfaction.
- Fast turnaround of Customer Requests, must be able to meet SLA's
- Ability to multi-task
- Ability to work in a team and communicate effectively.
- Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
- Escalate service requests that require engineer level support, following ticket to resolution.
- Responsible for entering all time and expenses in ConnectWise as they occur.
- Enter all work as service tickets in ConnectWise.
- Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
- Diagnosis skills of technical issues.
- Ability to multi-task and adapt to changes quickly.
- Technical awareness: ability to match resources to technical issues appropriately.
- Service awareness of all organizations key services for which support is being provided.
- Understanding of support tools, techniques, and how technology is used to provide services.
- Typing skills to ensure quick and accurate entry of service request details.
- Self-motivated with the ability to work in a fast-moving environment.
- Clear working knowledge of ConnectWise
- 3 Days Ago
BI Customer Support Specialist
- Claims Solutions
-
Bradenton, FL
FULL_TIME
- Company Description We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society be...
- 8 Days Ago
BI Customer Support Specialist
- Verisk
-
Bradenton, FL
FULL_TIME
- Company DescriptionWe help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society bec...
- 10 Days Ago
Customer Support Representative
- Cox Automotive
-
Bradenton, FL
FULL_TIME
- Job Overview:We are seeking a Cashier / office support staff who is willing to learn and grow within the company. The ideal candidate will be responsible for providing exceptional customer service and...
- 21 Days Ago
Entry Level Customer Support Representative
- ranr management group
-
Bradenton, FL
FULL_TIME
- Our client base has recently expanded to include telecommunications partners, so our team is searching for a customer service professional to come on board and join our local office. The ideal Entry L...
- 2 Days Ago
Outside Sales/Customer Support Representative
- Everglades Equipment Group
-
Palmetto, FL
FULL_TIME
- Purpose: Builds customer relationships by traveling to customer locations, perform follow-up activities on complete goods, address customer concerns, promote aftermarket sales, furnish technical suppo...
- 14 Days Ago
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0 Customer Support Assistant jobs found in Bradenton, FL area
Client Service Associate
- Sequoia Financial Group
-
Tampa, FL
- Apply Description Sequoia Financial Group is a growing Registered Investment Advisor (RIA), headquartered in Northeast O...
- 12/13/2024 12:00:00 AM
Client Services Associate
- FIG Talent Solutions
-
Sarasota, FL
- Client Services Associate Full Time with great Benefits JOB DESCRIPTION A customer service-oriented person with the abil...
- 12/12/2024 12:00:00 AM
Client Services Associate
- RMG Group
-
Sarasota, FL
- We are seeking a full-time Client Services Associate who is career-minded and possesses unmatched people skills. This is...
- 12/11/2024 12:00:00 AM
Registered Client Service Associate
- Morgan Stanley
-
Sarasota, FL
- POSITION SUMMARY Registered Client Service Associates provide exceptional service to our clients and support Financial A...
- 12/11/2024 12:00:00 AM
Client Service Associate (Tampa, FL)
- Morgan Stanley
-
Tampa, FL
- Business Overview: Are you an experienced customer service professional, looking to jumpstart your career in the financi...
- 12/11/2024 12:00:00 AM
Client Service Associate - PNC Private Bank
- PNC
-
Tampa, FL
- **Position Overview** At PNC, our people are our greatest differentiator and competitive advantage in the markets we ser...
- 12/11/2024 12:00:00 AM
Client Service Associate - PNC Private Bank
- PNC Financial Services Group, Inc.
-
Tampa, FL
- Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. ...
- 12/11/2024 12:00:00 AM
Registered Client Service Associate
- Raymond James Financial Incorporated
-
Saint Petersburg, FL
- Job Summary Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial S...
- 12/10/2024 12:00:00 AM
About Bradenton, Florida
Bradenton (/ˈbreɪdəntən/ BRAY-dən-tən) is a city in Manatee County, Florida, United States. The U.S. Census Bureau estimated the city's 2016 population to be 54,437. Bradenton is a principal city of the North Port–Sarasota–Bradenton metropolitan statistical area, which had a 2017 estimated population of 702,281. It is the county seat....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Support Assistant jobs
$34,926 to $46,782
Bradenton, Florida area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Customer Support Assistant do?
Customer Support Assistant in Milwaukee, WI
Provide information by answering questions and requests.
February 20, 2023
Develop RFP and other responses for new and existing customers that require the creation/editing of content.
April 29, 2023
Give input into the creation and revision of systems and procedures by analyzing operating practices and workflow.
May 02, 2023
Customer Support Assistant in Rancho Cucamonga, CA
Handle problem records/research/follow-up on missing items as needed (Escalated parts).
January 17, 2023
Handle correspondence with facility or track internally to CSR.
April 08, 2023
Assist CSS with client communications/correspondence as needed to obtain records.
May 20, 2023