Data Center Director jobs in Iowa

Data Center Director directs and optimizes all operations of a data center facility to ensure data performance, availability, and security. Designs operating procedures and policies for installing, configuring, and maintaining servers, networks, and storage systems within a data center to maximize operational efficiency. Being a Data Center Director monitors environmental conditions to ensure optimal temperature, humidity, and power supply to prevent downtime and protect hardware from damage. Ensures timely, accurate, and consistent technical infrastructure service and presentation to internal and external clients. Additionally, Data Center Director coordinates with outside teams to identify and implement new systems to support existing and future business needs. Requires a bachelor's degree. Typically reports to senior management. The Data Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Data Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Director of Technical Product Support
  • Data Intensity
  • Hyderabad, IA FULL_TIME
  • As the Director of Technical Product Support, you will be responsible for overseeing the technical support operations for our managed services portfolio. You will lead a team of support professionals, collaborate with internal and external stakeholders, and drive continuous improvement initiatives to enhance customer satisfaction. Your expertise in technical support, customer relationship management, and team leadership will contribute to the success of our managed services division.

     

    Together with:

    • Lead and manage the technical support team, ensuring prompt and effective resolution of customer issues and inquiries.
    • Establish and enforce support processes, standards, and service level agreements (SLAs) to meet customer expectations.
    • Collaborate with cross-functional teams, including engineering, operations, and sales, to resolve complex technical issues and escalate as needed.
    • Implement and leverage support tools, systems, and technologies to optimize support operations and enhance customer experience.
    • Provide leadership, guidance, and coaching to the technical support team, fostering a culture of excellence and continuous improvement.
    • Set performance objectives, conduct performance evaluations, and identify training and development needs.
    • Mentor team members, empowering them to enhance their technical skills and deliver exceptional customer service.
    • Foster collaboration, knowledge sharing, and teamwork within the technical support team and across departments.
    • Build and maintain strong relationships with customers, acting as a trusted advisor and primary point of contact for technical support-related matters.
    • Collaborate with customers to understand their specific needs, provide proactive support, and ensure customer satisfaction.
    • Conduct regular customer reviews, analyze support metrics, and implement strategies to improve customer experience and retention.
    • Identify opportunities for upselling or cross-selling additional services to customers and collaborate with sales teams to drive revenue growth.
    • Analyze support processes and workflows, identifying areas for improvement and implementing best practices to drive operational efficiency.
    • Monitor support metrics and KPIs, track trends, and implement corrective actions to optimize support performance and customer satisfaction.
    • Collaborate with product management and engineering teams to provide customer feedback and contribute to product enhancements and roadmap planning.
    • Stay updated with industry trends, emerging technologies, and best practices in technical support to drive innovation and continuous improvement.
    • Collaborate with internal stakeholders, including sales, product management, and engineering, to align support strategies with business goals and customer needs.
    • Engage with external partners and vendors to ensure effective collaboration and resolution of support-related issues.
    • Participate in cross-functional meetings, projects, and initiatives to represent the technical support function and provide insights and recommendations.

     

     

     

    In combination with:

    • Bachelor's degree in computer science, engineering, or a related field. MBA or advanced degree is a plus.
    • Proven track record of leading and managing technical support operations, delivering exceptional customer service, and driving customer satisfaction.
    • Strong leadership and people management skills, with the ability to motivate and develop high-performing teams.
    • Excellent communication, negotiation, and relationship-building abilities.
    • Solid technical background with a good understanding of enterprise software, data management, and cloud

     

    You are the best candidate if you have:

    • 10 years of experience in technical support, customer support, or related roles, preferably in the managed services or enterprise software industry.

     

     

    Our benefits and fun:

    • Flexible working schedule  
    • Competitive Health Benefits  
    • Employee Recognition Program  

     

    Our application procedure:

    • Interested in this vacancy? Click Apply and send us your resume immediately!

     

    Details:

    • Location: Hyderabad, India
    • Department: GOC
    • Position Title: Director of Technical Product Support

     

     

     

  • Just Posted

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Childcare Center Assistant Director
  • New Creations Child Care & Learning Center
  • Ankeny, IA FULL_TIME
  • New Creations Childcare & Learning Centers is seeking PASSIONATE Childcare professionals to join our exciting, fast-paced organization with 17 centers in the Twin Cities area and growing! SUMMARY Are ...
  • 20 Days Ago

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Assistant Childcare Center Director
  • New Creations Child Care & Learning Center
  • Waukee, IA FULL_TIME
  • Job description New Creations Child Care is expanding and is seeking a full-time Assistant Director at our Waukee location! As the Assistant Director, you will be responsible for the operation and ins...
  • 16 Days Ago

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Warehouse Associate Data Center
  • Remedy Intelligent Staffing
  • Council, IA FULL_TIME
  • Job Description Job Description NO Education Required Fantastic data center urgently hiring Warehouse Associates. This company has 2 locations in Council Bluffs, IA! They are offering First and Weeken...
  • 22 Days Ago

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Data Center Technician
  • Equiliem
  • Des Moines, IA FULL_TIME
  • FieldLink a national low voltage staffing firm, is currently looking for multiple data center technicians at varied levels in West Des Moines, IA for a one year contract project. ESSENTIAL DUTIES AND ...
  • 23 Days Ago

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Data Center Energy Marshal
  • Aston Carter
  • Des Moines, IA FULL_TIME
  • Equivalent Experience Our large tech client is looking for an Energy Marshal to join their team! If interested, please apply directly. Job Description: The Energy Marshal is an assurance role that hel...
  • 25 Days Ago

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Case Manager
  • Memorial Hermann Health System
  • Houston, TX
  • At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional exper...
  • 3/29/2024 12:00:00 AM

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Case Manager
  • Memorial Hermann Health System
  • Houston, TX
  • At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional exper...
  • 3/29/2024 12:00:00 AM

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Case Manager
  • Memorial Hermann Health System
  • Houston, TX
  • At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional exper...
  • 3/29/2024 12:00:00 AM

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Director, Marketing Revenue
  • San Antonio Express-News
  • We are seeking a self-motivated, dynamic, and versatile professional to lead and grow revenue through our Strategic Acco...
  • 3/29/2024 12:00:00 AM

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Technology Support Manager
  • CrossFirst Bank
  • Leawood, KS
  • With over $7 billion in assets, CrossFirst Bank serves the financial needs of businesses, professionals and their famili...
  • 3/29/2024 12:00:00 AM

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Administrator, Laboratory Services
  • NYC Health + Hospitals
  • New York, NY
  • About NYC Health + Hospitals: Since 1875, South Brooklyn Health has established its reputation for clinical excellence a...
  • 3/29/2024 12:00:00 AM

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Plant Director
  • Novares Group
  • Walworth, WI
  • ABOUT NOVARES: Based in France, Novares is a global supplier of plastic solutions that designs and manufactures complex ...
  • 3/29/2024 12:00:00 AM

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Data Center Delivery Director
  • GLP
  • Seattle, WA
  • Data Center Delivery Director Department: Data Centers Employment Type: Full Time Location: Seattle Compensation: $180,0...
  • 3/27/2024 12:00:00 AM

Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states; Wisconsin to the northeast, Illinois to the east, Missouri to the south, Nebraska to the west, South Dakota to the northwest and Minnesota to the north. In colonial times, Iowa was a part of French Louisiana and Spanish Louisiana; its state flag is patterned after the flag of France. After the Louisiana Purchase, people laid the foundation for an agriculture-based economy in the heart of the Corn...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Data Center Director jobs
$177,970 to $234,349

Data Center Director in Nashua, NH
Because of the numerous tasks needed to run a data center, a data center manager has several job responsibilities and duties.
January 17, 2020
Data Center Director in Rapid City, SD
The federal government's Cloud Smart strategy is the latest in a years-long series of efforts to shrink and streamline agencies' data center footprints.
November 28, 2019
Data Center Director in Longview, TX
Data centers power the world’s highest level technology.
December 25, 2019