Data Entry Coordinator jobs in the United States

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Pharmacy Technician - Data Entry
  • Data Entry - Valor Compounding Pharmacy
  • Berkeley, CA FULL_TIME
  • To ensure we provide excellent customer service, we have a unique employee culture that doesn't just talk about core values, but exemplifies them in everything we do. They are: do the right thing, quality matters, and question everything. We believe in investing in our people to play to their strengths and have the right people in the right seats. All employees have 15 minute weekly check-ins reviewed by their manager and quarterly 360-performance reviews to ensure clarity of job expectations. To learn more about our culture, please visit our website.

    In this role, you will be responsible for typing prescriptions, answering incoming phone calls, completing Zendesk tickets, and delivering excellent customer service. You will be engaged with customers for both retention and sales support. You will be answering questions from patients and prescribers on what compounds we make, what alternative options we may have, or help them with transferring their prescriptions or processing refill requests. You will also be cross trained in the lab where you will learn to fill and prepare compounded prescriptions. This is a full time position.

    Internal Title: Customer Care Specialist

    Primary Duties and Responsibilities:

    • Answer incoming calls from patients and doctors’ offices
    • Accurately enter information and search the appropriate database system to: respond to patients' or doctors' inquiries, complete patient intakes, type new prescriptions, process refills, and check status of orders
    • Call Escalation: When needed, collect data and create accurate and detailed Zendesk “tickets” for escalated calls so the appropriate party is able to assist customers
    • Work with other technicians and pharmacists in the lab, preparing compounded medications
    • Demonstrate exceptional, professional, and genuine etiquette and phone skills when answering calls, placing callers on hold, transferring calls, taking messages, or other duties
    • Use a variety of technology and information resources to attempt to provide First Call Resolution to customers. Follow a set of guidelines designed to provide consistent service and answers to customers
    • Use your best critical thinking and problem-solving skills to try to help the customer
    • Assist and work with a large team including pharmacists, data entry, compounding technicians, and shipping personnel to fulfill orders efficiently
    • Fulfill other (technician) duties as assigned by supervising Pharmacist or Leads
    • Assist in any duties necessary to ensure the functionality of the business


    Skills and Abilities:

    • Ability to effectively communicate in brief and clearly expressed manner
    • Ability to read the tone of someone’s voice and measure the cadence of the conversation to determine whether the prospect is satisfied or not
    • Ability to perceive, understand, harness and manage emotions
    • Ability to work with technology including but not limited to PK Pharmacy Software, Zoom, Zendesk, Guru, Outlook, credit card system and use technology to become more productive
    • Experience with customer service and multi-line phone is preferred
    • Familiarity with drug terminologies
    • Strong organizational and interpersonal skills
    • Ability to build quickly on conversation and build relationships
    • Ability to stay calm and positive in stressful situations
    • Ability to multi-task and work in fast-past environment
    • Great leadership, customer service, and teamwork skills
    • Able to communicate effectively, both verbal and written, in the English language
    • Attention to detail
    • Ability to problem solve effectively
    • Ability to follow policies and procedures, basic math skills
    • Motivated self-starter with great attitude, flexibility, and entrepreneurial spirit
    • Able to work under pressure to prioritize and manage workload, manage simultaneous tasks and meet deadlines within a fast paced and changing environment
  • Just Posted

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Claims Data Entry and Mail Coordinator
  • Physicians Data Trust
  • Vista, CA FULL_TIME
  • Claims Data Entry and Mail Coordinator Department: Claims Effective Date: December 1, 2019 Reports to: Claims Manager Direct Reports: None FLSA: Non-Exempt Working Conditions: Normal, no adverse or ha...
  • 20 Days Ago

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Data Entry - Eglin, FL ONLY | Camp Rudder
  • Rolling Hills Food Services -Data Entry
  • Eglin, FL FULL_TIME
  • Data Entry - Eglin, FL ONLY | Camp Rudder Apply Now Description/Job Summary Rolling Hills Food Services, LLC strives to provide excellent service in a timely and professional manner while maintaining ...
  • 12 Days Ago

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ED Registration Representative R29589
  • Data Entry - Baystate Health
  • Westfield, MA FULL_TIME
  • Req#: R29589 Category(s): Administrative Support, Data Entry Full Time / Part Time: Per Diem Shift: Second Summary Under the direction of the Revenue Cycle Registration Manager/Supervisor, the ED Regi...
  • Just Posted

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ED Pat Reg 1 R29334
  • Data Entry - Baystate Health
  • Springfield, MA FULL_TIME
  • Req#: R29334 Category(s): Administrative Support, Data Entry Full Time / Part Time: Per Diem Shift: Third Summary Under the direction of the Revenue Cycle Registration Manager/Supervisor, the ED Regis...
  • Just Posted

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Emergency Department Registration Representative R29007
  • Data Entry - Baystate Health
  • Greenfield, MA FULL_TIME
  • Req#: R29007 Category(s): Administrative Support, Data Entry Full Time / Part Time: Part-Time Shift: Second Summary Under the direction of the Revenue Cycle Registration Manager/Supervisor, the ED Reg...
  • Just Posted

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Resident Services Associate
  • FirstService Corporation
  • Ashburn, VA
  • Position: Resident Services Associate Temporary Assignment: 12 - 16 weeks Primary Responsibilities: * Provide dedicated ...
  • 3/28/2024 12:00:00 AM

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Resident Services Associate
  • FirstService Residential
  • Ashburn, VA
  • **Position: Resident Services Associate Temporary Assignment: 12 - 16 weeks** **Primary Responsibilities:** + Provide de...
  • 3/28/2024 12:00:00 AM

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Administrative Assistant, Client Delivery Services
  • Baker Tilly Virchow Krause, LLP
  • Vienna, VA
  • Overview Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coa...
  • 3/28/2024 12:00:00 AM

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Registration Coordinator
  • Next Journey Orthopaedics
  • McLean, VA
  • Job Description Job Description Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Job Summ...
  • 3/28/2024 12:00:00 AM

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Security Administrative Specialist (Facilities)
  • RDR, Inc.
  • Chantilly, VA
  • Job Title Security Administrative Specialist (Facilities) Location WESTFIELDS - Chantilly, VA 20151 US (Primary) Job Typ...
  • 3/27/2024 12:00:00 AM

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Receptionist
  • Loudoun Rehabilitation and Nursing Center
  • Leesburg, VA
  • Loudoun Rehabilitation and Nursing Center - Competitive salary Health and dental insurance coverage Generous paid time o...
  • 3/25/2024 12:00:00 AM

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Administrative Assistant, Lev 1
  • The Bowen Group Inc.
  • Chantilly, VA
  • POSITION SUMMARY: Get ready to jump on board with the industry leader in providing wellness services to the military and...
  • 3/25/2024 12:00:00 AM

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Entry Level Office Assistant
  • ROCS Grad Staffing
  • Sterling, VA
  • Job Description Job Description Why You Want To Work Here: This is a great entry-level job for someone who wants to lear...
  • 3/24/2024 12:00:00 AM

Income Estimation for Data Entry Coordinator jobs
$34,319 to $43,674