Database Report Writer assists one or more business teams in understanding and utilizing data. Uses software and scripting, typically including SQL, to generate metrics and reports and synthesize them into actionable recommendations. Being a Database Report Writer may be responsible for management reporting, KPIs, or data QA. Provides support to research teams or management by collecting and analyzing data and reporting results based on the needs of end users. Additionally, Database Report Writer collaborates with various function teams such as marketing, research, and IT to achieve business results. Typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Database Report Writer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Database Report Writer typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Job Duties
· Receive quote requests from Technicians or directly from customers and follow-up if necessary for additional information
· Enter all quotes into QuoteWerks/SalesForce and keep customer information in GoldMine/SalesForce up to date
· Monitor backlog of quote requests and turnaround within 1-2 days of receipt
· Research parts/labor required for repair and associated pricing and, if necessary, review with technician or customer
· Apply standard material mark-ups and labor rates or receive approval for adjusted pricing
· Send quote to customer and follow-up within 2-3 days using QuoteWerks/SalesForce alarms
· When quotes are won, alert Parts Coordinator to open up job and order parts
· Monitor QR backlog of submitted but still pending quotes and keep < 90 days
· Re-submit pending quotes after 90 days in backlog
· Review job profitability monthly and identify/correct estimation errors
Competencies
· Understanding of diesel/natural gas engines, generators, and electrical components
· Strong communication skills
· Organized and detail orientated
Key Training Topics
· Knowledge of all boards in Automated Service and QuoteWerks/Salesforce
Job Type: Full-time
Benefits:
Day range:
Shift:
License/Certification:
Work Location: In person
Clear All
0 Database Report Writer jobs found in Lebanon, PA area