Dean of Communications manages administrative functions of the college of communications. Develops college strategic initiatives and participates in university long-term planning and policy setting. Being a Dean of Communications leads college in fundraising and cultivating relationships with donors. Provides senior level administrative leadership in areas of curriculum development, institutional assessment and improvement, human resource, faculty development and performance appraisals, budget and finance, and facilities planning and management. Additionally, Dean of Communications requires an advanced degree. Typically reports to top management. The Dean of Communications manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Dean of Communications typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Innovator. Entrepreneur. Able to see the big picture while working on the small details, manage multiple projects, and act as a subject matter expert. Did we just describe you? If so, consider joining the Digital Service & Customer Experience team at Spectrum.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Digital Service & CX team is at the front line of customer interaction. We define the holistic service experience across all touch points, especially digital self-service. Our dedication to a superior customer experience helps ensure we deliver the exceptional products and services Spectrum is known for.
BE PART OF THE CONNECTION
Your role as a Digital Service & CX Analyst will be to drive digital communications to customers during their onboarding process with Spectrum, through all available channels (Email, SMS, Push notifications). Additionally, you'll evaluate emerging technologies that contribute to Charter's vision to drive best in class digital self-service.
WHAT OUR DIGITAL SERVICE & CX ANALYSTS ENJOY MOST
On a given day you'll work in a dynamic office environment managing small to mid-size projects and contributing to requirements and prioritization of larger ones. You'll thrive in this position if you can work both independently and collaboratively.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
Preferred Qualifications
SPECTRUM CONNECTS YOU TO MORE
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