Decision Support Project Specialist jobs in Austin, TX

Project Support Specialists are responsible for scheduling consultations between GLG's clients and selected Network Members, including business leaders, scientists, academics, former public sector leaders and subject matter specialists.SchedulingCoordinators will be introduced to GLG's business model, project lifecycles, and end-client markets.SchedulingCoordinators will also acquire experience and expertise in client servicing and professional communication.

Specific responsibilities include (but are not limited to):

• Schedule consultations between GLG's clients and Network Members and provide support in an efficient, personable, and thorough manner
• Appreciate the urgency of competing projects and prioritize accordingly
• Navigate requests with varying compliance requirements and client-specific preferences
• Establish and build strong working relationships with GLG Client Solutions colleagues and clients
• Successfully execute against project objectives, seeing many projects through to completion
• Align with and develop an understanding of a specific end-client market

An ideal candidate will have the following:

• 1-2 years in a customer service role. Previous scheduling or coordinating experience is a plus
• Bachelor's degree or higher (required)
• Superior communication and interaction skills, including demonstrated oral and written abilities
• Demonstrated commitment and attention to detail, ideally in a high-volume, fast-paced environment
• Strong problem-solving skills
• Passion for fast-paced learning, especially in a technology-enabled environment
• Ability to communicate and manage relationships across the full professional spectrum including senior colleagues and extremely senior outside professionals
• Interest in building a business and in all business-building related activities
• Ability to think creatively and focus on opportunities for growth
• Strong desire to work in a team
• Ability and initiative to handle increasing responsibility over time
• Ability to work responsibly, both independently and collaboratively as needs warrant, in an ever-changing, and fast-paced environment

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