Decision Support Specialist provides guidance and solutions to users working with decision support software and data tools. Assists in the preparation, deployment, and delivery of decision support tools to users. Being a Decision Support Specialist analyzes user requirements and evaluates functionality and configuration options available for existing and new software. Requires a bachelor's degree. Additionally, Decision Support Specialist typically reports to a supervisor or manager. The Decision Support Specialist work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Decision Support Specialist typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)
As a Technical Support Specialist you will be tasked with providing a superior customer experience to our data system users to help maintain RDE’s reputation as the RW data system with the best technical support in the country.
Technical Support Specialist responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator with a positive, can-do attitude.
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Job Type: Full-time
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Work Location: Hybrid remote in Little Falls, NJ 07424
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