Deli Counter Clerk jobs in District of Columbia

Main purpose of job:

The British Government’s Embassy in Washington DC has an exciting opportunity for a committed individual to join the British Forces Postal Office (BFPO) team as a Part-Time Post Office Counter Clerk. This pivotal role will report directly to the Head of BFPO 2 and provides a high-quality counter service as part of a wider team of 8 motivated individuals. Full training will be provided, but prior postal or point of sale experience is desirable.

The BFPO service replicates most aspects of a Royal Mail Post office including the sale of UK postage stamps, Special Delivery and Signed For services and cash withdrawal using Royal Mail systems. The mission of the BFPO is to support postal services for local Embassy and wider British Defence Staff across North America. This position forms part of the US Network.

The US Network offers a unique career enhancing opportunity and is committed to supporting its staff through a variety of benefits including generous leave, insurance packages and a highly competitive 401k programme. It also promotes a culture of flexibility which enables people to better maintain wellness through an excellent work/life balance approach that encompasses hybrid working, including working from home and flexible hours, where possible. In this role you would be working in a diverse international environment to support UK diplomats, armed forces personnel and other country-based staff operating across the British Government’s network of Consulates and Government Offices in the United States. This network provides a platform for approximately 30 Government departments and agencies to conduct their work in the United States and is made up of over 900 staff with a rich and diverse background, skill sets, and experiences.

The ideal candidate will be a team player and able to work independently, clear/effective communicator, strong attention to detail, with the ability to shift focus with making Effective Decisions, Leading and Communicating, managing a Quality Service, and Delivering at Pace.

Roles and responsibilities:

Our Post Office Counter Clerk provides the following service:

• Maintain sufficient counter stock and cash as laid down in the standard stock list once per week.
• Ensure the upkeep of the account’s instructions and post office procedures by means of amendments issued by Accounts Branch in HQ BFPO.
• Complete all required accounting documents these include, daily, weekly, and monthly balance of the Accounts.
• Notify the Line Manager if the cash on hand exceeds the acceptable holding limit as per the standard stock summary, Liaise with BDS Finance in respect of gaining extra cash when required.
• Liaise with customers and assist with any enquiries.

Resources managed:

• Staff once trained will use and manage the postal software system.

• Minimum High school diploma or equivalent.
• Ability to multitask, meet deadlines, exercise good judgement, and make decisions with minimal supervision.
• Must be able to maintain positive working relationships with supervisors and colleagues.
• Must hold/or be eligible for UK SC level security clearance.
• UK Passport Holder
• Under US State Department requirements, the UK Government in the US may only employ, as non-diplomatic staff, persons who are US citizens, US Permanent Residents or A visa holders with EAD cards*. If you hold a visa other than an A visa you are not currently eligible to work at our office. Please refer to our website for information on exceptions to this policy at www.gov.uk/government/world/usa. All selected candidates are subject to background checks and will require a security clearance prior to starting work. *A visas are acceptable at the Embassy and Consulates. The UK Mission to the UN (UKMIS) accepts G visas, and British Defence Staff (BDS) outposts accept A or NATO visas.

Language requirements:

Language: English

Level of language required: fluent

• Relevant experience as post office counter clerk, or related field.
• Understanding of Royal Mail products & services.
• A proven track record of meeting established goals with accuracy and speed.
• Sound arithmetic knowledge and electronic point of sale (EPOS) experience.
• Customer service experience

This is a Part-Time position (18 hours per week). The successful applicant will be expected to work Tuesday – Thursday from 0800 to 1400 daily, in office.

The UK Government operating in the US offers a substantial benefits package including generous leave, a choice of medical insurance, 401(k) matching up to 7%, extensive learning opportunities and a great work/life balance.

The British Embassy and its US Network is committed to all employee’s ongoing learning and development needs. We offer a comprehensive platform for personalised learning for everything from soft skill development (communicating with impact, handling difficult conversations, time management) to more technical or professional skills necessary to complete your job (software training, formal qualifications etc.).

Staff recruited locally are subject to terms and conditions of service in accordance with US, state, and/or local employment law.

Individuals who are not a US taxpaying citizen will be paid a net salary based on a simulated US tax status.

Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6-12 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

Internal candidates must inform their supervisor before they apply to a different position.

The British Embassy and its US Network is committed to all employee’s ongoing learning and development needs. We offer a comprehensive platform for personalised learning for everything from soft skill development (communciating with impact, handling difficult conversations, time management) to more technical or professional skills necessary to complete your job (software training, formal qualifications etc.).