Deli Counter Clerk responds and attends to customer requests in the deli department within a grocery store. Responsible for various duties including preparing deli food items, weighing and wrapping deli products, and placing food items in display cases. Being a Deli Counter Clerk has knowledge of proper food handling procedures and government regulations regarding food codes. May require a high school diploma or its equivalent. Additionally, Deli Counter Clerk typically reports to a supervisor or manager. The Deli Counter Clerk may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform
the essential functions.
Essential Functions Statement(s)
• Records data manually or using computer/RF device.
• Monitoring and controlling inventory practices to ensure accuracy.
• Maintains product identification and location programs.
• Tracks and reports inventory discrepancies, adjusting as necessary.
• Examines and inspects stock items for wear or defects, reporting any damage to supervisors.
• Aids other Team Members or managers with maintenance of inventory.
• Prepares and maintains records and reports of inventories, shortages, shipments.
• Prepares and participates in cycle counts daily.
• Inspects and evaluates condition of all product brought to recoup area to determine if it can be
reworked for inventory or processed for salvage.
• Manually sort and remove or replace damaged cases from pre-palletized units.
• Manually loads damaged product onto pallets and securely wraps with stretch film for pickup by
salvage vendor; may utilize lift truck when necessary.
• Conduct inventory and bay audits, load salvage product for pickup, and unload returned
product; may utilize lift truck when necessary.
• Performs routine inspections of lift trucks and refers defects or repairs to
supervisor/maintenance.
• Assist Inventory Control Coordinator (ICC) with processing and putting away returned product;
may utilize lift truck when necessary.
• Backups ICC in their required daily tasks during their absence as needed.
• Housekeeping of department/areas, to include organization and orderliness.
• Reliable attendance at scheduled shifts.
• Performs all duties in conformance to appropriate safety and security standards.
• Performs all other duties as assigned or needed.
POSITION QUALIFICATIONS
Competency Statement(s)
• Attendance - Ability to work required schedule and arrive at work on time. Ability and willingness
to work the voluntary/mandatory overtime that is required during the busy season.
• Communication - Ability to effectively communicate in writing and verbally in a courteous and
professional manner with others. Ability to understand and follow verbal and written instruction.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race,
ethnicity, religion, or job type.
• Relationship Building - Ability to establish and maintain effective working relationships with
customers, co-workers and management.
• Mathematics - Ability to perform basic math (addition, subtraction, multiplication and division) in
all units of measure using whole numbers, fractions and decimals. Ability to compute rate, ratio,
and percentage.
• Language - Ability to read and interpret documents such as rules, operating instructions and
procedure manuals. Ability to write routine reports and correspondence.
• Paperwork - Completion - Ability to complete necessary paperwork neatly and accurately and
according to established guidelines. Properly count, document or scan the number of units as
needed by the function that is being performed.
• Paperwork Verification - Ability to verify paperwork necessary to ensure information is correct.
• Accuracy - Ability to perform work accurately and thoroughly.
• Adaptability - Ability to adapt to change in the workplace.
• Detail Oriented - Ability to pay attention to the minute details of a project or task and prioritize
tasks. Ability to handle multiple tasks/projects simultaneously.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Working Under Pressure - Ability to complete assigned tasks under strict timelines.
• Customer Oriented - Ability to take care of the customers’ needs while following company
procedures.
• Autonomy - Ability to work independently with minimal supervision.
• Safety Awareness – Ability to identify and correct conditions that affect employee safety.
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED)
Experience: One to two years related experience
Computer Skills: Strong working knowledge of MS Office to include Excel and Word. Ability to master
internal computer systems.
Certificates & Licenses: Ability to become forklift certified internally
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